I've been a customer for many years and the service has been fantastic. Depending who is serving me some take an interest in a purchase I'd be making and talk about the band/film. If a product I'm loo... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1, 18 - 20 St Mary's Square, SA1 5HR Swansea, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered online to be collected in store. Although the order was ready to be collected within a few days, the pickup took longef than expected. I waited approximately 15 minutes to be served as there... Se mere
Virksomheden har svaret
It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... Se mere
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Ewan sales advisor at HMV Swansea today was amazing, he made our shopping experience brilliant. Nothing was too much trouble, he was so welcoming and polite. Ewan has brilliant customer services s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Swansea
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 1, 18 - 20 St Mary's Square, SA1 5HR, Swansea, Storbritannien
4,8
Fremragende
297 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This is my dvd and CD really good item…
This is my dvd and CD really good item and thank you very much
27. august 2026
Besvarelse fra hmv (UK) - Swansea
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Always excellent service from the Swansea store
They go out of their way to look for items for me
21. august 2026
Besvarelse fra hmv (UK) - Swansea
Hi jonathan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff and quick to help me…
Very helpful staff and quick to help me when I needed help and advice
24. august 2026
Besvarelse fra hmv (UK) - Swansea
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I used click and collect. Excellent
I used click and collect.It is straight forward,does what is says on the tin and the staff in store are excellent.
15. august 2026
Besvarelse fra hmv (UK) - Swansea
Hello Suzanne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I've been a customer for many years and…
I've been a customer for many years and the service has been fantastic. Depending who is serving me some take an interest in a purchase I'd be making and talk about the band/film. If a product I'm looking for isn't in store they'll happly check with the warehouse.
20. august 2026
Besvarelse fra hmv (UK) - Swansea
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Swansea
Hi Madison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always helpful staff
Always helpful staff. Great range in store and you can order if they don't stock the item you want. It's great that there is still somewhere you can browse in store. There is still a demand for physical media and luckily HMV is there to supply this.
2. august 2026
Besvarelse fra hmv (UK) - Swansea
Hi Gareth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hmv has always been my go to place for…
Hmv has always been my go to place for dvds, CDs etc. Best products at reasonable prices.
4. august 2026
Besvarelse fra hmv (UK) - Swansea
Hi Emma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Swansea
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Swansea
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great store and friendly and helpful…
great store and friendly and helpful staff good service my order arrived fast
23. juli 2026
Besvarelse fra hmv (UK) - Swansea
Hi andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Swansea
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Staff at HMV Swansea are just the…
The Staff at HMV Swansea are just the best people and always make shopping their,an absolute pleasure.
18. juli 2026
Besvarelse fra hmv (UK) - Swansea
Hi Mr
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Swansea store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff at Swansea HMV
The staff are always polite and friendly. Always on hand to help a credit to store. I went into the store my dvd was not available on the shelf so I placed an order and when the email came I was able collect my dvd without any issues.
7. juli 2026
Besvarelse fra hmv (UK) - Swansea
Hi Kate
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
disappointing
lack of smile and positive body language from staff member. tried to claim package was not there when we knew it was.
general lack of enthusiasm.
4. juli 2026
Besvarelse fra hmv (UK) - Swansea
Hi Julie
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Besvarelse fra hmv (UK) - Swansea
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
On time and an excellent service
On time and an excellent service, thanks so much for getting the product.
9. juli 2026
Besvarelse fra hmv (UK) - Swansea
Hello Tim
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered online
Ordered online to be collected in store. Although the order was ready to be collected within a few days, the pickup took longef than expected.
I waited approximately 15 minutes to be served as there seemed to be only one person working there. He was rushed off his feet dealing with enquiries and serving customers.
3. juli 2026
Besvarelse fra hmv (UK) - Swansea
Hi Joan
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Friendly helpful staff
6. juli 2026
Besvarelse fra hmv (UK) - Swansea
Hi T
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Everything perfect on time and in…
Everything perfect on time and in excellent condition.
3. juli 2026
Besvarelse fra hmv (UK) - Swansea
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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