I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... Se mere
Virksomheden har svaret
Lokation
Skift lokation134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... Se mere
Virksomheden har svaret
Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... Se mere
Virksomheden har svaret
Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Southend
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
134 - 146 High Street, SS1 1JX, Southend-on-Sea, Storbritannien
4,7
Fremragende
230 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very quick delivery of my order.
Very good service and very helpful store assistant and also I received my order very quickly.
29. april 2024
Besvarelse fra hmv (UK) - Southend
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly, Polite And Efficient
Amy directed me to what I was looking for, only to find the item was out of stock.
Amy then ordered the item on line to be delivered to my house.
Amy was friendly, polite and efficient.
9. april 2024
Besvarelse fra hmv (UK) - Southend
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Marian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Gary Numan special live edition
Friendly staff, fair price, quick collect after ordering. All good.
30. marts 2024
Besvarelse fra hmv (UK) - Southend
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV always have great offers throughout…
HMV always have great offers throughout the year. Delivery quick and efficient. Very happy with the team at the Southend store and the overall experience.
29. marts 2024
Besvarelse fra hmv (UK) - Southend
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Erran
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Never any problems when ordering
Never any problems when ordering.
Always delivers on time.
21. marts 2024
Besvarelse fra hmv (UK) - Southend
Hi Susan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I asked for a duplicate order to be…
I asked for a duplicate order to be cancelled this was done quickly without fuss.
14. marts 2024
Besvarelse fra hmv (UK) - Southend
Hi STEVE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Iain
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Southend-on-Sea HMV.Good place to be…
Southend-on-Sea HMV.Good place to be for Music,
Good knowledge in store for ordering,buying,and understanding customers listening purchases.Personalised experience.
27. februar 2024
Besvarelse fra hmv (UK) - Southend
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order was sorted smoothly than u
28. februar 2024
Besvarelse fra hmv (UK) - Southend
Hi MISS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This was a replacement for a faulty…
This was a replacement for a faulty product but it was sent promptly, no hassle with replacing the item, and the new one seems fine so far.
21. februar 2024
Besvarelse fra hmv (UK) - Southend
Hello,
Thanks for taking the time to share your experience with us. Errors are rare but can unfortunately occur on occasion but we’re delighted to hear that you were happy with the service you received when we tried to correct this with you.
We pride ourselves on the service we offer our customers and we’re so pleased to have been able to help. Thanks for shopping with hmv and we hope to see you again soon!
Thank you
Meg who served me helped me locate and show me specific items I was looking for - thank you made my shop so much easier
16. februar 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Southend
Hi Peter,
Thanks for this great review of our Southend store, we will be sure to let them know!
We really appreciate your comments and hope to see you again in the near future.
Cheers!
Love HMV with the return of Vinyl long…
Love HMV with the return of Vinyl long may it continue!!!
18. februar 2024
Besvarelse fra hmv (UK) - Southend
Hi Dean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff member had to order the cd and…
Staff member had to order the cd and then offered me the delivery service or collection from store. I wasn't aware of these offers I opted for delivery and it was delivered within a week.
Very good service
11. februar 2024
Besvarelse fra hmv (UK) - Southend
Hello Jennifer
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
friendly staff and good service
11. februar 2024
Besvarelse fra hmv (UK) - Southend
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Louise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :)
Polite staff
25. januar 2024
Besvarelse fra hmv (UK) - Southend
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The people in the southend store are…
The people in the southend store are always very kind, approachable and helpful. I love going in there and I know that if I can't find something then all I need to do is ask.
15. januar 2024
Besvarelse fra hmv (UK) - Southend
Hi Daniel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered late before Xmas and delivered…
Ordered late before Xmas and delivered as advised!
Great surprise for my family
26. december 2023
Besvarelse fra hmv (UK) - Southend
Hi Jayne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.