I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... Se mere
Virksomheden har svaret
Lokation
Skift lokation134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... Se mere
Virksomheden har svaret
Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... Se mere
Virksomheden har svaret
Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Southend
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
134 - 146 High Street, SS1 1JX, Southend-on-Sea, Storbritannien
4,7
Fremragende
229 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivered on time
3. juli 2026
Besvarelse fra hmv (UK) - Southend
Hi Sandra
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I don’t generally buy from HMV but …
I don’t generally buy from HMV but I was given a gift card for my birthday when I finally went in there to buy something two of my favourite bands had released albums so I picked up the Yes album Aurora and went to get the Hawkwind album Psychedelic selection but disaster they didn’t have it in the shop but the lady behind the counter said I could order it which she did two days later I picked it up from the shop
I found the service to be quick and efficient it is definitely worth a trip to see them
13. juni 2026
Besvarelse fra hmv (UK) - Southend
Hi Simon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Terrence
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Southend
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The parcel was very quick and wasnt any delays
The parcel was very quick and wasn’t any delays . Was very good at ordering my package can’t wait to order my next dvd . Very good .
29. maj 2026
Besvarelse fra hmv (UK) - Southend
Hi Charles
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thumbs up.
Good communication, regular updates, fantastic staff, and a customer service team that actually exists!!
27. maj 2026
Besvarelse fra hmv (UK) - Southend
Hello Lee
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It was really nice to know how…
It was really nice to know how knowledgeable they were and helped me order.
18. maj 2026
Besvarelse fra hmv (UK) - Southend
Hi Andrew,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered item arrived to Southend branch…
Ordered item arrived to Southend branch very quickly & left treating myself with another.
10. maj 2026
Besvarelse fra hmv (UK) - Southend
Hi Shane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly professional staff
8. maj 2026
Besvarelse fra hmv (UK) - Southend
Hi Lee,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very simply to use and great staff at…
Very simply to use and great staff at Southend HMV
8. maj 2026
Besvarelse fra hmv (UK) - Southend
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Still waiting on my order arriving
Still waiting on my order arriving. Ordered on the 23rd April for instore collection. Dispatched next day (supposedly) . 3rd May still waiting for email saying I can pick it up.
1. maj 2026
Besvarelse fra hmv (UK) - Southend
Hi Paul
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
The albums I ordered weren’t ready to…
The albums I ordered weren’t ready to collect until 4 days after the release day even though they were in stock in store.
1. maj 2026
Besvarelse fra hmv (UK) - Southend
Hello Bradley
Thanks for your review,
We are sorry to hear that your hmv.com order did not reach our store ready for collection in time for the items' intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date, and for this, we offer our apologies.
Beth was very helpful
Beth was very helpful, friendly and nothing was too much trouble. My item wasn't in and it was for my nephew's birthday and she ensured that this would be delivered before his birthday.
19. april 2026
Besvarelse fra hmv (UK) - Southend
Hi Caz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great and easy ordering system
I ordered a blu ray to be delivered to the Southend on sea store.
The girl was very helpful and friendly.
After only 3 days I was notified via email that my order was ready for collection. Very happy, will use again.
6. april 2026
Besvarelse fra hmv (UK) - Southend
Hi Steve,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Vivien
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Refunds executed precisely-thank you.
Refunds executed precisely-thank you.
Good service
29. marts 2026
Besvarelse fra hmv (UK) - Southend
Hi ANDREW
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt delivery notice and easy pick…
Prompt delivery notice and easy pick up. All good.
12. marts 2026
Besvarelse fra hmv (UK) - Southend
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Dave & Christine,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order and collect
Easy to order and collect. Friendly staff. Competitive price.
18. februar 2026
Besvarelse fra hmv (UK) - Southend
Hi Cyth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful and friendly staff
16. februar 2026
Besvarelse fra hmv (UK) - Southend
Hello Valerie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.