I’ve never been to hvm before but I’m planning on going there soon! I just wanna ask a few questions before I do! 1. I’m a very huge K-pop fan and I like over 15 groups so I just wanna ask what g... Se mere
Virksomheden har svaret
Lokation
Skift lokation134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... Se mere
Virksomheden har svaret
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... Se mere
Virksomheden har svaret
Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Southend
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
134 - 146 High Street, SS1 1JX, Southend-on-Sea, Storbritannien
4,7
Fremragende
236 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great and easy ordering system
I ordered a blu ray to be delivered to the Southend on sea store.
The girl was very helpful and friendly.
After only 3 days I was notified via email that my order was ready for collection. Very happy, will use again.
6. april 2026
Besvarelse fra hmv (UK) - Southend
Hi Steve,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Vivien
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Refunds executed precisely-thank you.
Refunds executed precisely-thank you.
Good service
29. marts 2026
Besvarelse fra hmv (UK) - Southend
Hi ANDREW
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt delivery notice and easy pick…
Prompt delivery notice and easy pick up. All good.
12. marts 2026
Besvarelse fra hmv (UK) - Southend
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Dave & Christine,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order and collect
Easy to order and collect. Friendly staff. Competitive price.
18. februar 2026
Besvarelse fra hmv (UK) - Southend
Hi Cyth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful and friendly staff
16. februar 2026
Besvarelse fra hmv (UK) - Southend
Hello Valerie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Southend
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got my record very quickly
14. januar 2026
Besvarelse fra hmv (UK) - Southend
Hi Tyler
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered online for collection at…
I ordered online for collection at store. It arrived within a few days and I was notified when it was ready to collect. The staff in store were polite and friendly
3. januar 2026
Besvarelse fra hmv (UK) - Southend
Hi Donna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No problems
Order ready and waiting when expected. Pleasant and helpful staff. Record was well packaged.
4. januar 2026
Besvarelse fra hmv (UK) - Southend
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff in store proffesional…
The staff in store proffesional knowledgable. Great service
30. december 2025
Besvarelse fra hmv (UK) - Southend
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southend
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
New DVDs
My dvds arrived promptly and well packaged. A first service from HMV as usual
8. december 2025
Besvarelse fra hmv (UK) - Southend
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Their communication was very poor not…
Their communication was very poor not keeping me updated when my vinyl was due to be in their store for me to pick up and the sales assistant has no clue what vinyl looks like she asked me if a dvd that someone else had ordered was mine.
6. december 2025
Besvarelse fra hmv (UK) - Southend
Hi Chris
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I was able to collect my requested CD…
I was able to collect my requested CD without any hassle.
4. december 2025
Besvarelse fra hmv (UK) - Southend
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Hmv is the only store I go to for…
Hmv is the only store I go to for music and dads
The hmv store in southend on sea always have what I am looking for.
And if they don't have what I am looking for.
One of your Colleagues look to see if I can order it in
7. december 2025
Besvarelse fra hmv (UK) - Southend
Hi Kathryn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
New cd
The hmv branch at southend are always nice and helpful. They ordered a cd for me and it came quite quickly. I was very pleased.
24. november 2025
Besvarelse fra hmv (UK) - Southend
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Beth was amazing in the HMV Store and…
Beth was amazing in the HMV Store and helped me find 3 vinyls which would have taken me all day.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Southend
Hi J
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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