I've just the Solihull branch. Many many times, and that speaks for it's self. The Staff are all very professional and friendly. Overall great service.
Virksomheden har svaret
Lokation
Skift lokation40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Se mere
Virksomheden har svaret
The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant servi... Se mere
Virksomheden har svaret
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Solihull
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Storbritannien
4,7
Fremragende
191 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra hmv (UK) - Solihull
Hi Shirley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Going with the Flow
Easy to place the order, great service when the item was collected. Thanks Sarah, love Dreamcast x 😂
11. juli 2025
Besvarelse fra hmv (UK) - Solihull
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shopping
Real pleasure to visit HMV Solihull. Huge choice of items and the friendliest, funny staff you could wish for.
27. juni 2025
Besvarelse fra hmv (UK) - Solihull
Hi MARTIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hopeless click & collect system
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products to be sent to store from central warehouse for collection. Really annoying.
19. juni 2025
Besvarelse fra hmv (UK) - Solihull
Hi there. We're sorry to hear of your confusion. Any items ordered online are sent out to the store rather than being collected directly from the store. Apologies if this was not made clear to you.
However; we do have a service called Ring & Reserve where you can check stock availability in advance and have an item reserved for you for up to three days to collect and pay for in store. To do this; please call 0333 3230 667.
Besvarelse fra hmv (UK) - Solihull
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great prices and quick delivery
15. juni 2025
Besvarelse fra hmv (UK) - Solihull
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good store in Solihull
Very good store in Solihull, lots of choice and well laid out with lots to look through. Found too many things I’ve been after.. and some novelties. Helpful staff, very impressed. my local HMV closed a while ago and I prefer to browse and buy in store so I’m pretty happy to find the store here.
2. juni 2025
Besvarelse fra hmv (UK) - Solihull
Hello Rich
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Solihull
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with purchase
14. maj 2025
Besvarelse fra hmv (UK) - Solihull
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful in ordering a dvd
Helpful in ordering a dvd - good advice on what disks will play on which machines - nice staff - good all round
1. maj 2025
Besvarelse fra hmv (UK) - Solihull
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Local store with great service what we…
Local store with great service what we all need in these times of AI disconnection and impersonal screen clicks.
16. april 2025
Besvarelse fra hmv (UK) - Solihull
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV always has the CDs I am looking for.
10. april 2025
Besvarelse fra hmv (UK) - Solihull
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful and Friendly Staff
The staff was very helpful when I bought my first turntable.
10. april 2025
Besvarelse fra hmv (UK) - Solihull
Hi Manuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Solihull
Hi Gabriel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and fast delivery
Hi,
Unfortunately I had to buy via online as I do like to support the high street and to to get service by a person.
Ordering was easy, got what we needed and free delivery, communication throughout, well done HMV keep the good service up
Thank you
4. april 2025
Besvarelse fra hmv (UK) - Solihull
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing Service.
I was looking for a specific CD of Songs from the Wars as I am organising a VE/VJ Day party. The young lady at the store in Solihull, Claire, was so helpful. She knew exactly what I was after and went on line to find suitable CD's for me. She pulled up on in particular which was exactly what I was looking for. Not being in stock she ordered it for me to be despatched to my home addre. Brilliant.
4. marts 2025
Besvarelse fra hmv (UK) - Solihull
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shop collection
I ordered 2 SG1 funko pops from HMV in Solihull before Christmas. I was informed that the first one had arrived. The lady was most helpful, she looked to see when the next one could be due.
15. marts 2025
Besvarelse fra hmv (UK) - Solihull
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing store staff
Went into one of the stores to purchase a particular film but they did not have it. The staff member offered to order it in and have it delivered to the store - exceptional customer service
13. marts 2025
Besvarelse fra hmv (UK) - Solihull
Hi Claire
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Solihull
Hi Edward
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fabulous recommend 100%
Great communication, extremely helpful staff, definitely recommend 100%, very smooth process
26. februar 2025
Besvarelse fra hmv (UK) - Solihull
Hi ruftytuftyrider
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.