I've just the Solihull branch. Many many times, and that speaks for it's self. The Staff are all very professional and friendly. Overall great service.
Virksomheden har svaret
Lokation
Skift lokation40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Se mere
Virksomheden har svaret
The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant servi... Se mere
Virksomheden har svaret
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Solihull
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Storbritannien
4,7
Fremragende
191 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No problem ordering at the HMV store
No problem ordering at the HMV store. Very helpful and delivery was prompt. Communication as whole delivery was on time.
26. februar 2025
Besvarelse fra hmv (UK) - Solihull
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and collect from my local…
Easy to order and collect from my local HMV store.
Took slightly longer than I'd expected but not a big deal !
8. februar 2025
Besvarelse fra hmv (UK) - Solihull
Hi PC
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Everything was perfect ordering was…
Everything was perfect ordering was easy product came exceptionally fast and comes via email excellent friendly service can't ask for anything more
20. januar 2025
Besvarelse fra hmv (UK) - Solihull
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Disappointing This Time
Ordered on line at a good price and then nothing. Went into store for click and collect and nothing! Waited for email and was told item dispatched and then nothing. Contacted hmv and was told it was being looked into. Then was told item had arrived at store but to date no email from store as promised!
15. januar 2025
Besvarelse fra hmv (UK) - Solihull
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Quick delivery to store and regular…
Quick delivery to store and regular email updates.
16. januar 2025
Besvarelse fra hmv (UK) - Solihull
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I received very good customer service…
I received very good customer service from HMV in Solihull. I was bought an album that I already had. So I went in to see what my options are. The assistant was really helpful. I was able to exchange it for another album I wanted. This had to be ordered but delivery didn't take long.
11. januar 2025
Besvarelse fra hmv (UK) - Solihull
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivered as promised
4. januar 2025
Besvarelse fra hmv (UK) - Solihull
Hi Mr Edmonds
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Solihull
Hi Terri
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Exactly what I wanted.
I had previously ordered a CD for store collection and was greeted by the same member of staff on both occasions. I was treated like a valued customer with helpful information and friendly chatter which I enjoy.
Good staff over AI anyday!
30. december 2024
Besvarelse fra hmv (UK) - Solihull
Hello SUSAN
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy ordering process
Easy ordering process, items all delivered to local branch, easy to collect items; good experience overall thank you
24. december 2024
Besvarelse fra hmv (UK) - Solihull
Hi Ian.
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
An excellent service provided by HMV
An excellent service provided by HMV. Ordered a dvd box set and was delivered on the day they promised. Thank you
19. december 2024
Besvarelse fra hmv (UK) - Solihull
Hi Gaynor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy pickup and Friendly staff
14. december 2024
Besvarelse fra hmv (UK) - Solihull
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Person who served me
Person who served me. Knowledgeable and polite. Told me exactly what to expect from order process. Prompt delivery.
9. december 2024
Besvarelse fra hmv (UK) - Solihull
Hi Mrs Gibson
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service
Easy ordering, delivery notification and pick up from store. Stress free transaction.
9. december 2024
Besvarelse fra hmv (UK) - Solihull
Hi Gerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Loads of gift ideas and team at…
Loads of gift ideas and team at solihull store really friendly and helpful.
1. december 2024
Besvarelse fra hmv (UK) - Solihull
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Clear and user friendly website.
Clear and user friendly website.
Good selection of available titles.
No fuss ordering and paying
Efficient and timely delivery
1. december 2024
Besvarelse fra hmv (UK) - Solihull
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent staff at HMV Solihull
Excellent help from staff at HMV Solihull, a very competitive price and arrived in perfect condition.
23. november 2024
Besvarelse fra hmv (UK) - Solihull
Hi Keith
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Solihull
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Customer Service
My retail experience was a pleasure. The Staff at the Solihull branch of HMV were extremely helpful, courteous and polite. I found the service and stock in your store excellent. I would like to thank everyone in store for there kindness.
4. november 2024
Besvarelse fra hmv (UK) - Solihull
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Solihull
Hi Collin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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