I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Se mere
Virksomheden har svaret
Lokation
Skift lokation13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Se mere
Virksomheden har svaret
Great to meet Michael Ball& get his new album signed, having this event in store boosts sales and gives the fans a chance to meet Michael Ball. Please invite him again, to promote future albums.
Virksomheden har svaret
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Reading
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Storbritannien
4,7
Fremragende
233 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Variety, friendly, support hmv shops etc
I checked online first for vinyl storage to curb dust & dust mites. I decided to go to the store as lovely sunny day & not been far for ages also support shops. I found what wanted but then bought other things which regret now as need another storage so may take vinyl cleaning kit back & get more storage. The first guy was friendly chatty. The second guy also friendly & chatty but I could not pay so will go monthly. Kindly gave me a bag as well. Please support hmv shops we don’t want them to shut & make people redundant do we? No!! Reading already a bit of a ghost town & lots of shops restaurants shutting.
15. maj 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Reading
Hello Nathalie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Superb counter staff :)
Excellent service from the knowledgeable and enthusiastic staff, decent deals and always nice to browse physical media!
4. maj 2024
Besvarelse fra hmv (UK) - Reading
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff in store
Great staff in store, easy process to order and collect, staff very helpful. Great all round
1. maj 2024
Besvarelse fra hmv (UK) - Reading
Hi Loz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I loved HMV's instore pre-ordering…
I loved HMV's instore pre-ordering service and would definitely recommend it. The staff took my order in cash and took the time to fully explain the process to me at the time of ordering. I then received 2 emails telling me my order was being dispatched and was ready to collect. It arrived on the day of release. The collection in the store was very easy and took only a few minutes. A very smooth service that makes pre-ordering an enjoyable and stress-free experience.
2. april 2024
Besvarelse fra hmv (UK) - Reading
Hi Julie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Customer Service
They didn't have the cd we (my daughter and I) were looking for but the guy who served us Jre was very helpful and ordered it for us to be delivered in branch.
20. april 2024
Besvarelse fra hmv (UK) - Reading
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Reading
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Reading
Hello Bridget
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Besvarelse fra hmv (UK) - Reading
Hi Matt
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Reading
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Reading
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order, good quality products
Easy to order, delivered promptly and exchanged part of my order with no problem. Very happy with our new record player
12. marts 2024
Besvarelse fra hmv (UK) - Reading
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Food communication on stuff of order
Food communication on stuff of order. Picked up from store no problem. Good courteous service from young male Attendant.
7. marts 2024
Besvarelse fra hmv (UK) - Reading
Hi Rob,
Thanks for getting in touch with such a positive review; we are really glad to hear that everything went well and we look forward to serving you again soon!
Cheers!
Very helpful and polite member of staff…
Very helpful and polite member of staff that I dealt with.
26. februar 2024
Besvarelse fra hmv (UK) - Reading
Hi Michael
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The place is great
The place is great, staff is super helpful. We enjoy visiting the Reading store very frequently.
20. februar 2024
Besvarelse fra hmv (UK) - Reading
Hi Romina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Reading
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect service.
5. februar 2024
Besvarelse fra hmv (UK) - Reading
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Weathering With You (Film)
So I Brought Weathering With You and HMV Sells Great Anime Films and Series It Was Very Easy to Find
9. december 2023
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Reading
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This was a DVD that the in-store staff…
This was a DVD that the in-store staff said was coming out on 12 December. I was slightly worried as it was to form part of a CHristmas present. I needn't have worried. I pre-ordered it to be delivered to my home address and it arrived within a day or two of its release. Good, reliable service. Thank you.
15. december 2023
Besvarelse fra hmv (UK) - Reading
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect
My daughters love Naruto and nothing beats the old dvd! No adverts, no data collected and no downloads needed, thank you hmv for making our lives so easy and fuss-free in this crazy age! Great delivery, perfectly packaged and ready for gifting.
3. januar 2024
Besvarelse fra hmv (UK) - Reading
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Reading
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting
Could not see many staff around. Tho appreciate probably significantly low due to festive period.
Store whilst clean appeared rather messy / untidy. Which it usually isn't.
Tho I fully appreciate low staff and exceptionally high customer foot fall
29. december 2023
Besvarelse fra hmv (UK) - Reading
Hello Mike
Thanks for taking the time to bring your recent experience at our Reading store to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.