Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Se mere
Virksomheden har svaret
Lokation
Skift lokation13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Se mere
Virksomheden har svaret
I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Se mere
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The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Reading
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Storbritannien
4,7
Fremragende
248 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to order, good quality products
Easy to order, delivered promptly and exchanged part of my order with no problem. Very happy with our new record player
12. marts 2024
Besvarelse fra hmv (UK) - Reading
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Food communication on stuff of order
Food communication on stuff of order. Picked up from store no problem. Good courteous service from young male Attendant.
7. marts 2024
Besvarelse fra hmv (UK) - Reading
Hi Rob,
Thanks for getting in touch with such a positive review; we are really glad to hear that everything went well and we look forward to serving you again soon!
Cheers!
Very helpful and polite member of staff…
Very helpful and polite member of staff that I dealt with.
26. februar 2024
Besvarelse fra hmv (UK) - Reading
Hi Michael
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The place is great
The place is great, staff is super helpful. We enjoy visiting the Reading store very frequently.
20. februar 2024
Besvarelse fra hmv (UK) - Reading
Hi Romina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Reading
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Perfect service.
5. februar 2024
Besvarelse fra hmv (UK) - Reading
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Weathering With You (Film)
So I Brought Weathering With You and HMV Sells Great Anime Films and Series It Was Very Easy to Find
9. december 2023
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Reading
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This was a DVD that the in-store staff…
This was a DVD that the in-store staff said was coming out on 12 December. I was slightly worried as it was to form part of a CHristmas present. I needn't have worried. I pre-ordered it to be delivered to my home address and it arrived within a day or two of its release. Good, reliable service. Thank you.
15. december 2023
Besvarelse fra hmv (UK) - Reading
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect
My daughters love Naruto and nothing beats the old dvd! No adverts, no data collected and no downloads needed, thank you hmv for making our lives so easy and fuss-free in this crazy age! Great delivery, perfectly packaged and ready for gifting.
3. januar 2024
Besvarelse fra hmv (UK) - Reading
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Reading
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting
Could not see many staff around. Tho appreciate probably significantly low due to festive period.
Store whilst clean appeared rather messy / untidy. Which it usually isn't.
Tho I fully appreciate low staff and exceptionally high customer foot fall
29. december 2023
Besvarelse fra hmv (UK) - Reading
Hello Mike
Thanks for taking the time to bring your recent experience at our Reading store to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Click and collect
Easy to order item online and it was lower in price than elsewhere as pre-ordered. Arrived in store in good time ready for collection and no issues upon collection with friendly staff.
22. december 2023
Besvarelse fra hmv (UK) - Reading
Hi Billee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got the product in good time
Got the product in good time. All was excellent with the ptocrss
19. december 2023
Besvarelse fra hmv (UK) - Reading
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Simon - Reading store helpful staff
Helpful staff member called Simon, who helped order a vinyl not in store.
15. december 2023
Besvarelse fra hmv (UK) - Reading
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A friendly and helpful bunch
The team at the Reading Oracle HMV is accommodating and friendly and has excellent customer service. Whether you are looking for a title in-store or requesting an order,, they can make it an easy and enjoyable experience that ensures that you come back on a regular basis.
10. december 2023
Besvarelse fra hmv (UK) - Reading
Hi Omar
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and to collect
Easy to order and to collect. Staff in store were friendly and professional. Thank you.
5. december 2023
Besvarelse fra hmv (UK) - Reading
Hi Julia,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Great Service, great Store, great overall experience, especially love the hmv exclusive. Thank you.
9. december 2023
Besvarelse fra hmv (UK) - Reading
Hi CAM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived in fast time and Well Packaged
Collected my item from my local HMV I was well informed on the time scale and upon collecting I received it in a friendly manner and a well-packaged item. Great Customer Services
7. december 2023
Besvarelse fra hmv (UK) - Reading
Hello Rachel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Well organised and great staff so made…
Well organised and great staff so made the experience easy
5. december 2023
Besvarelse fra hmv (UK) - Reading
Hi Mrs Slade,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Reading
Hi Rhia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful and quick to deliver
5. december 2023
Besvarelse fra hmv (UK) - Reading
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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