I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Se mere
Lokation
Skift lokation13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Se mere
Virksomheden har svaret
Great to meet Michael Ball& get his new album signed, having this event in store boosts sales and gives the fans a chance to meet Michael Ball. Please invite him again, to promote future albums.
Virksomheden har svaret
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Reading
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Storbritannien
4,7
Fremragende
232 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality item at good price. Excellent service.
Quality item at good price
Excellent service
1. november 2024
Besvarelse fra hmv (UK) - Reading
Hi Tom,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Everything went smoothly
Everything went smoothly, from the member of staff who took the order through to receiving accurate information about delivery and the delivery itself.
15. oktober 2024
Besvarelse fra hmv (UK) - Reading
Hi Narinder
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff
Staff, as always, were extremely helpful and knowledgeable about their products.
Good environment and well laid out.
16. oktober 2024
Besvarelse fra hmv (UK) - Reading
Hello Claire
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
The CD Coldplay excellent and the…
The CD Coldplay excellent and the delivery just as good
5. oktober 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Reading
Hi david
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Reading
Hello Trish
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Refused a refund when I showed them my order was damaged
I received my order from instore and I opened the order up to find out the vinyl was damaged on the corners and when I tried to return it the person at the till refused a refund telling me they do not accept returns on online orders despite telling her and showing her that the vinyl was damaged and could only give me an exchange for an even more damaged vinyl they had instore or a gift card worth how much the vinyl is. I had to take the gift card as there was no other option
19. september 2024
Besvarelse fra hmv (UK) - Reading
Hi Callum
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any inconvenience caused. Stores are only able to exchange online orders, any damaged, faulty or unwanted items do need to be returned to us. Please contact us at website.service@hmv.co.uk if you need any further assistance.
Kind regards
Besvarelse fra hmv (UK) - Reading
Hi Hector
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered on time in a big box no…
Delivered on time in a big box no damage excellent
5. september 2024
Besvarelse fra hmv (UK) - Reading
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I found their representative quite…
I found their representative quite clear at explaining the details of my order to be processed and delivered to me.
30. august 2024
Besvarelse fra hmv (UK) - Reading
Hello Thomas
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Efficient and professional.
27. august 2024
Besvarelse fra hmv (UK) - Reading
Hi Gilbert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly service, no fuss ordering process
I bought some vinyl for my son to congratulate him on his A level results. The gentleman who helped me in the Reading store was very friendly and helpful and ordered the album I was looking for that wasn't in stock. The process after that was very straightforward - I got a notification when the record arrived in Reading and collected it from there.
22. august 2024
Besvarelse fra hmv (UK) - Reading
Hi Maz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering a, t shirt that wasn't in the shop.
The order came quicker than I was told. The order was correct and in the right size as I ordered it.
13. august 2024
Besvarelse fra hmv (UK) - Reading
Hi Ellen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The member of staff was amazing
The member of staff was amazing. Took his time to find the item i wanted and gave advice on collection or home delivery. Something i didn't know hmv did.
Thank you.
5. august 2024
Besvarelse fra hmv (UK) - Reading
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service website easy…
Excellent customer service website easy to order from
19. juli 2024
Besvarelse fra hmv (UK) - Reading
Hi Garry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Helpful and friendly service always
HMV get me old films for my parent birthdays I always get them an old film. HMV are always helpful in looking for titles and if they cannot get a film suggest where I might get the film. The staff at my Romford store are always helpful and friendly.
Stephen Johnson
14. juli 2024
Besvarelse fra hmv (UK) - Reading
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Reading
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A valued store
A valued store. Staff are always friendly instore, good selection of music and film and online you can buy what you want. I've had a good experience with HMV.
1. juli 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Reading
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great staff
19. juni 2024
Besvarelse fra hmv (UK) - Reading
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Reading
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent shopping experience as ever
19. maj 2024
Besvarelse fra hmv (UK) - Reading
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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