Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 104-106 The Mall, LU1 2LJ Luton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... Se mere
Virksomheden har svaret
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... Se mere
I order 3 DVD box sets, to be delivered at the Luton branch. This was because the last time I got a home delivery and HMV unfortunately relies on Royal Mail, they can’t seem to follow easy instruction... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Luton
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 104-106 The Mall, LU1 2LJ, Luton, Storbritannien
4,8
Fremragende
103 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I went into the shop in Luton the young…
I went into the shop in Luton the young lady helped me find what I wanted. She also arranged for the dvd to be sent to my address. Which was very helpful
12. marts 2024
Besvarelse fra hmv (UK) - Luton
Hello DEBORAH
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Besvarelse fra hmv (UK) - Luton
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Is there life under the ice on Europa?
Ordered my DVD online from HMV. Great price and arrived within the time frame promised. Other retailers online where slightly cheaper, but you can never be sure with them if you’re going to receive a dodgy copy!
4. marts 2024
Besvarelse fra hmv (UK) - Luton
Hi Edward
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Luton
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stitched up
Well I ordered the cd online on the Friday night night . Went into the Luton store on the Saturday. Even though they had plenty of copies of the cd I ordered in store. Insisted that I had to pay/ buy it again as the cd I had arranged to pick up from the store . Had not arrived yet? Am not impressed. So I have to pay twice for the same order?
11. februar 2024
Besvarelse fra hmv (UK) - Luton
Hello David.
Thank you for getting in touch. Please be advised that our Click & Collect service dispatches items to the designated store from the warehouse, and has a typical delivery estimate of 2-5 working days. If you would like to reserve an item in store instead, we have a Ring & Reserve service accessible on 0333 3230 667. Thanks.
Excellent service
Friendly staff, excellent quality products and arrived quicker than expected.
7. januar 2024
Besvarelse fra hmv (UK) - Luton
Hi Crystal,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered a dvd online for collection at…
Ordered a dvd online for collection at the local branch. Simple collection procedure. Dvd well packaged. Friendly staff.
3. januar 2024
Besvarelse fra hmv (UK) - Luton
Hi Jacqui,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online and pick-up was…
Easy to order online and pick-up was quick and efficient.
20. december 2023
Besvarelse fra hmv (UK) - Luton
Hi Gordon,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great communication and helpful…
Great communication and helpful friendly staff when collecting item
11. december 2023
Besvarelse fra hmv (UK) - Luton
Hi Rebecca
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivery to local store is easier than Royal Mail to your home.
I order 3 DVD box sets, to be delivered at the Luton branch. This was because the last time I got a home delivery and HMV unfortunately relies on Royal Mail, they can’t seem to follow easy instructions. So this was a much better idea. Great service, all were correct. The lady who served me was friendly and was able to locate my items quickly, so no hanging about,
25. november 2023
Besvarelse fra hmv (UK) - Luton
Hi Dazzy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use website and to find out you…
Easy to use website and to find out you are looking for. Reasonable prices and quickly delivery
7. november 2023
Besvarelse fra hmv (UK) - Luton
Hi Caroline,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I asked for a boxset
I asked for a boxset, your staff member could have made a quick sale and sold me ' house- series 1-5, but she told me she could order every series as long as I could wait a couple days, she was helpful, kind and professional.
5. november 2023
Besvarelse fra hmv (UK) - Luton
Hi Oliver
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Luton
Hi Mr Matharu
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Just amazing
30. oktober 2023
Besvarelse fra hmv (UK) - Luton
Hi Carolyn,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Luton
Hi Robin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The dvd I ordered was sent quickly to…
The dvd I ordered was sent quickly to store,the customer service was excellent
14. september 2023
Besvarelse fra hmv (UK) - Luton
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience at Hmv in Luton
Great experience at Hmv in Luton, staff friendly and professional.
5. august 2023
Besvarelse fra hmv (UK) - Luton
Hi Marco
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Luton
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Luton
Hi Paul
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The beautiful shop
The beautiful shop. The great staff. The overall experience. Thank you.
9. juni 2023
Besvarelse fra hmv (UK) - Luton
Hi Kat
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.