Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 104-106 The Mall, LU1 2LJ Luton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... Se mere
Virksomheden har svaret
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... Se mere
I order 3 DVD box sets, to be delivered at the Luton branch. This was because the last time I got a home delivery and HMV unfortunately relies on Royal Mail, they can’t seem to follow easy instruction... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Luton
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 104-106 The Mall, LU1 2LJ, Luton, Storbritannien
4,8
Fremragende
103 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Able to pick up ordered item at local…
Able to pick up ordered item at local store.Staff polite and helpful
16. november 2025
Besvarelse fra hmv (UK) - Luton
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always good service in this shop
Always good service in this shop. Manager always friendly and helpful.
31. oktober 2025
Besvarelse fra hmv (UK) - Luton
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant staff and had exactly what I…
Brilliant staff and had exactly what I wanted at the best price
25. oktober 2025
Besvarelse fra hmv (UK) - Luton
Hi Aubrey
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Luton
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Helpful friendly staff at HMV Luton and the quick delivery of a heavy item I ordered to be delivered as I couldnt carry it at the time.
4. oktober 2025
Besvarelse fra hmv (UK) - Luton
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
My Client and Me at HMV
I always like coming to HMV in Luton Mall. I am a carer and my client and I always visits the shop. My client is happy and so am I. My client is updated with all the CDs that she wanted and she listens to the 80s and 90s music.
26. september 2025
Besvarelse fra hmv (UK) - Luton
Hi Carrie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Luton
Hi Anna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Luton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Luton
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff at my local HMV store are very…
Staff at my local HMV store are very polite & helpful
18. juni 2025
Besvarelse fra hmv (UK) - Luton
Hi Mick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff very polite and helpful
Great staff very polite and helpful. Found my order quickly
16. maj 2025
Besvarelse fra hmv (UK) - Luton
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Luton
Hello Stephen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Not Recommended
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earbuds with a good, crisp and deep bassline, please don't buy these buds.
5. april 2025
Good delivery
Good delivery. Staff were nice. Delivery came within a week. Easy to collect.
6. april 2025
Besvarelse fra hmv (UK) - Luton
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The vinyl I bought keeps on jumping…
The vinyl I bought keeps on jumping across to different places for some reason
12. marts 2025
Besvarelse fra hmv (UK) - Luton
Hi Ben
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Hmv It's Keeps me up-to-date
Hmv It's Keeps me up-to-date, all the latest movies easy to find easy to order delivered on time. Hmv Should remain on the High street. For another 50 years. Thank you.
17. januar 2025
Besvarelse fra hmv (UK) - Luton
Hi Terry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I would recommend to friend's and family
I'm very happy with hmv on time with delivery would use again
30. december 2024
Besvarelse fra hmv (UK) - Luton
Hi Kat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Great service
In store collection of online order was quick and easy. Friendly helpful staff.
24. december 2024
Besvarelse fra hmv (UK) - Luton
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Luton
Thanks for the kind review and 5 stars Dian!
Lovely experience, staff member totally professional and helpful.
The staff member was great, he helped by ordering what I wanted and gave me all the information I needed.
I would highly recommend Luton branch.
30. november 2024
Besvarelse fra hmv (UK) - Luton
Hello Jeanette
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.