Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 104-106 The Mall, LU1 2LJ Luton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... Se mere
Virksomheden har svaret
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... Se mere
I order 3 DVD box sets, to be delivered at the Luton branch. This was because the last time I got a home delivery and HMV unfortunately relies on Royal Mail, they can’t seem to follow easy instruction... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Luton
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 104-106 The Mall, LU1 2LJ, Luton, Storbritannien
4,8
Fremragende
102 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra hmv (UK) - Luton
Hi Doreen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As always have exactly what I want and…
As always have exactly what I want and no problem purchasing it when I want.
6. maj 2026
Besvarelse fra hmv (UK) - Luton
Hi Kevin,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Luton
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Competitive pricing and sometimes way cheaper than certain on line options!
Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂.
Prices are on the most part competitive, matched, or, on the odd occasion, cheaper or in a deal compared to on-line options. The best part is being able to check online on the website before going to grab something if in store and enjoy straight away 😎
Keep up the good work, and thank you from a physical media collector!
3. april 2026
Besvarelse fra hmv (UK) - Luton
Hi MJ
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Whatever I needed the people who are working in HMV couldn’t do enough for me
Whatever I needed, if I couldn’t see it myself, the person behind the counter would come and find it for me and if it wasn’t in the shop they were very helpful in ordering it online
29. marts 2026
Besvarelse fra hmv (UK) - Luton
Hi Gareth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast & speedy collection of ordered…
Fast & speedy collection of ordered CDs. Pleasant shop assistant
17. marts 2026
Besvarelse fra hmv (UK) - Luton
Hi M
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Luton
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Luton
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered it on a Friday and it came…
I ordered it on a Friday and it came Monday so I think that’s pretty fast
7. februar 2026
Besvarelse fra hmv (UK) - Luton
Hi Frankie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I had purchased 4 CDs from the Luton…
I had purchased 4 CDs from the Luton HMV store.
I had to return one CD later as it was a duplicate for me. The store promptly gave me a refund.
Very pleased with my purchase and also the store service
3. april 2025
Besvarelse fra hmv (UK) - Luton
Hi Susrita
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Luton
Hi Kash,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
megadeth final album
Got my pre order of megadeth final album with a couple of signed cards of the band
27. januar 2026
Besvarelse fra hmv (UK) - Luton
Hi Brian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service!! :)
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very friendly and outgoing. Really made the shopping experience 10 times better I couldn’t be happier :) + I’m assuming a new hire, young lad, tall, blonde hair unfortunately wasn’t able to get his name, but he was very kind and helpful. Really appreciated his help today!
13. oktober 2025
Besvarelse fra hmv (UK) - Luton
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great people work here and it’s gem for…
Great people work here and it’s gem for finding limited edition stuff sometimes, love this store
16. januar 2026
Besvarelse fra hmv (UK) - Luton
Hi Samieer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience
Easy to order online, informed once item arrived in store
Collected from a polite young lady
So happy to say a good experience
From start to finish
31. december 2025
Besvarelse fra hmv (UK) - Luton
Hello Julia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering the Blu-ray was very easy
Ordering the Blu-ray was very easy. I was kept informed as to delivery (at the store) and when I went in Graham saw me and immediately got the package out for me. As always, the staff were polite, cheerful and welcoming.
15. december 2025
Besvarelse fra hmv (UK) - Luton
Hello Chris
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Luton store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Besvarelse fra hmv (UK) - Luton
Hi michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Early!
It was delivered on the day of release! Nice and really, and no damage whatsoever. Really nice like usual
26. november 2025
Besvarelse fra hmv (UK) - Luton
Hi Felisha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A+++++
A+++++ went in the item I wanted wasn't in store the assistant said we can get it in for you . I thought it would be easier to do it myself ( it wasn't ) so I ordered the book & it was easy to do and quick . Thank you HMV
24. november 2025
Besvarelse fra hmv (UK) - Luton
Hi Customer,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Able to pick up ordered item at local…
Able to pick up ordered item at local store.Staff polite and helpful
16. november 2025
Besvarelse fra hmv (UK) - Luton
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.