On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... Se mere
Virksomheden har svaret
Lokation
Skift lokation11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
Virksomheden har svaret
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Se mere
Virksomheden har svaret
manager very helpful and knowledgeable about product we were buying. .good price .
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Gateshead
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Storbritannien
4,8
Fremragende
269 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I love HMV and always will
I love HMV and always will, they are Absolutely Amazing. So pleased with the store in the Metro centre.
Thank you HMV.
19. december 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Really good service and I was kept up to date with my online order until it had arrived in store ready for me to pick up.
Just perfect!
22. december 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff in the Gateshead Metro Center…
The staff in the Gateshead Metro Center are fantastic. A girl called Jess is a credit to your company couldnt have been more helpful and kind . Well done Jess 😀
12. december 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Gateshead
Hello Lisa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff
13. december 2025
Besvarelse fra hmv (UK) - Gateshead
Hello Denis
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Easy to pre order goods and free pick…
Easy to pre order goods and free pick up from local shop. I only gave 4 stars as my cd was later than expected
Staff in shop were very helpful.
11. december 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Sheila
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The staff as always were very helpful.
5. december 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Looking for a particular dvd couldn't…
Looking for a particular dvd couldn't find it staff searched shop and system until they found it. Very friendly and helpful really good service from all. Never ever had any problems in this store
5. december 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Gateshead
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
1. december 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Christine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Gateshead
Hi Martyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I’ve always loved HMV both instore and…
I’ve always loved HMV both instore and online.
Pleased they are still going.
7. november 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good friendly staff
Verygood.young man was very helpful .found me what i was looking for on line and ordered for me.then took me to show me range of stock i mentioned i was looking for.said shop sold them and showed me.actually came from counter took me to thema very good thumbs up for thatx
15. november 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Norman,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast and efficient service
26. november 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Finlay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Gateshead
Hi Davey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were helpfull and efficient at the metrocentre gateshead
The staff were helpfull and efficient
22. november 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Gordon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. I ordered a dvd from the hmv website to collect in store, and it was quick and easy. Would highly recommend!
14. november 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Charlotte,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service
Brilliant customer service, staff member went above and beyond to help me
13. november 2025
Besvarelse fra hmv (UK) - Gateshead
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Gateshead
Hello Mr Gallagher
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Besvarelse fra hmv (UK) - Gateshead
Hi Mr Taylor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online vs instore
Buying online was so much simpler than going to the actual store! I asked in the store but had very little help other than a woman checking her computer and then pointed to the back wall saying over there? Buying online was great, two days delivery im over the moon
7. november 2025
Besvarelse fra hmv (UK) - Gateshead
Hi Annette
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Dette er Trustpilot
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.