On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... Se mere
Virksomheden har svaret
11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... Se mere
Virksomheden har svaret
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
Virksomheden har svaret
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Se mere
Virksomheden har svaret
Jess at the metrocentre store is absolutely the definition of customer service, there was an item out of stock and she went above and beyond to try to locate one for me, sadly no luck but she did orde... Se mere
Virksomheden har svaret
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportSkrevet af virksomheden

11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Storbritannien
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jess at the metrocentre store is absolutely the definition of customer service, there was an item out of stock and she went above and beyond to try to locate one for me, sadly no luck but she did order the other item I was looking for with home delivery which arrived super quickly. I wanted to leave a review with the hear my voice card but sadly the link wouldn’t work but I wanted to pass on my thanks to Jess and to tell you guys she’s a 10/10 employee, she did everything she could to try get me a lightsaber umbrella I was looking for as a gift.

Besvarelse fra hmv (UK) - Gateshead

Besvarelse fra hmv (UK) - Gateshead
amazing the vinyl is amazing in amazing condition and the delivery was smooth sailing !

Besvarelse fra hmv (UK) - Gateshead
Scott, the colleague I dealt with, was absolutely fantastic. Very helpful, knowledgeable and altogether fab!!

Besvarelse fra hmv (UK) - Gateshead
staff are so friendly and product quality is more than great

Besvarelse fra hmv (UK) - Gateshead

Besvarelse fra hmv (UK) - Gateshead
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️

Besvarelse fra hmv (UK) - Gateshead
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble free purchase.

Besvarelse fra hmv (UK) - Gateshead
The staff member in store was very helpful. He found the DVD I wanted and ordered in store for me.
The order came promptly and was just what I wanted.

Besvarelse fra hmv (UK) - Gateshead
So easy to order on line and arrived on expected delivery date.

Besvarelse fra hmv (UK) - Gateshead

Besvarelse fra hmv (UK) - Gateshead
Thanks to Tyler at your Metrocentre store in Gateshead who ordered very professionally on his system and advised i would be emailed with delivery timescale .Excellent service and a credit to the company

Besvarelse fra hmv (UK) - Gateshead
Really helpful staff , I felt that I was well looked after,even when I asked for something obscure .THANKS!

Besvarelse fra hmv (UK) - Gateshead
very easy seamless process.
on pick up staff were polite and friendly.
couldn’t fault anything

Besvarelse fra hmv (UK) - Gateshead
Very friendly,helpful staff.
Ordered product and arrived in time

Besvarelse fra hmv (UK) - Gateshead
The goods I required was unavailable to purchase. However, I was informed I could order the item and when it would be available to purchase.
I received the item as planned.
I was very happy with the assistance I received

Besvarelse fra hmv (UK) - Gateshead
Had damaged blu ray sent to me and returned and exchanged it at Metro centre store without any issues at all.

Besvarelse fra hmv (UK) - Gateshead

Besvarelse fra hmv (UK) - Gateshead
Matty, the shop assistant who dealt with my order was friendly and very helpful. My record was delivered on the release date and was a joy to listen to :-)

Besvarelse fra hmv (UK) - Gateshead

Besvarelse fra hmv (UK) - Gateshead
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.