Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)!... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Justin P in the shop was so helpful when I wanted to order a Blu-ray. He looked it up & informed me they had it in stock and went and found it for me. We discussed horror movies and had a very nice co... Se mere
Virksomheden har svaret
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Se mere
Virksomheden har svaret
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Bromley
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Storbritannien
4,7
Fremragende
299 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The gentleman we dealt with went out of…
The gentleman we dealt with went out of his way to help us.
5. november 2025
Besvarelse fra hmv (UK) - Bromley
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
BROMLEY HMV
Easy to place order in store with friendly helpful staff. Fast delivery x
21. oktober 2025
Besvarelse fra hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to buy on line
Easy to buy on line , could do better in sending emails as to status of delivery. Overall a good experience.
23. oktober 2025
Besvarelse fra hmv (UK) - Bromley
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon! We appreciate your feedback.
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bromley
Hi Clayton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
On collection of my c d staff were very quick & polite
On collection of my c d staff were efficient
22. oktober 2025
Besvarelse fra hmv (UK) - Bromley
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and professional which has…
Friendly and professional which has always been the case in all the years I've been going in there.
20. oktober 2025
Besvarelse fra hmv (UK) - Bromley
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I made a mistake and purchased the…
I made a mistake and purchased the wrong video and they corrected that without fuss. Made my day
13. oktober 2025
Besvarelse fra hmv (UK) - Bromley
Hi MN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pretty painless experience ordering…
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in store. The only downside is that it cost me more money picking up in store as I bought additional vinyl albums that were on sale that I spotted. Nevermind.
5. oktober 2025
Besvarelse fra hmv (UK) - Bromley
Hi Raye,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bromley
Hello Mr Sean,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very good and good customer service
Very good and good customer service. An very efficient.
10. september 2025
Besvarelse fra hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bromley
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very easy and straightforward…
Very easy and straightforward made better by having helpful friendly staff
3. september 2025
Besvarelse fra hmv (UK) - Bromley
Hi gavin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Being able to pickup feels faster
Being able to pickup feels faster
The app will not work for me on any off my devices so when getting my train I can pop in
23. august 2025
Besvarelse fra hmv (UK) - Bromley
Hi Louis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Competition reduce price
HMV sometimes have better deals than Amazon, even if prices are the same it's important we support businesses other than Amazon, it doesn't take much.
12. august 2025
Besvarelse fra hmv (UK) - Bromley
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery instructions not followed
I gave instructions to deliver next door, as I was out, but it got left by my bin
5. august 2025
Besvarelse fra hmv (UK) - Bromley
Hi Donna
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your delivery, apologies for any inconvenience caused. We appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
I wanted a particular CD
I wanted a particular CD. It wasn't available. The store ordered it for me and it arrived in store very quickly.
29. juli 2025
Besvarelse fra hmv (UK) - Bromley
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I found what I was looking for,
I found what I was looking for,
The app made purchasing the item seamless
The item turned up to my chosen store very quickly and I was notified when it arrived.
27. juli 2025
Besvarelse fra hmv (UK) - Bromley
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bromley
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful Assistant and you kept me…
Helpful Assistant and you kept me updated on my delivery with emails didn’t wait long for item
4. juli 2025
Besvarelse fra hmv (UK) - Bromley
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Customer Service was excellent
Customer Service was excellent
The assistant Alan was politely friendly and his experience and knowledge was obviously of a high standard. My visit to the store was a pleasant and successful one
26. juni 2025
Besvarelse fra hmv (UK) - Bromley
Hi Mrs Bryan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.