Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)!... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Justin P in the shop was so helpful when I wanted to order a Blu-ray. He looked it up & informed me they had it in stock and went and found it for me. We discussed horror movies and had a very nice co... Se mere
Virksomheden har svaret
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Se mere
Virksomheden har svaret
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Bromley
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Storbritannien
4,7
Fremragende
299 anmeldelser
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Picking up Vinyl. The service from HMV was excellent.
The service from HMV was excellent.
From ordering the vinyl, to picking it up in store. Also it was nice to be kept updated with emails.
18. juni 2025
Besvarelse fra hmv (UK) - Bromley
Hi Derek
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Purchased from hmv Bromley Samantha…
Purchased from hmv Bromley Samantha fish new cd from the shop and ordered a 2nd cd at the same time in shop and waited ,* few days fir delivery all good
11. juni 2025
Besvarelse fra hmv (UK) - Bromley
Hi Malcolm
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Excellent staff at Bromley store.
I came into the bromley shop to click and collect but also wanted a few more Lps. The young assistant was very helpful when I couldn't find some albums I was after.
1. juni 2025
Besvarelse fra hmv (UK) - Bromley
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
It’s was ordered and dispatched on time but not received on time. Too
It’s was ordered and dispatched on time. Unfortunately Royal Mail lost the package. Did not arrive on the said date it was scheduled for. Having given an alternative date still did not arrive. Item arrived 2 days later. Too late to gift and too late to get album cover signed by artist.
1. juni 2025
Besvarelse fra hmv (UK) - Bromley
Hi Meena,
Thank you for your feedback and we are sorry to hear that your order did not arrive as expected.
Please note that our standard delivery time is 2-5 working days and due to the Bank Holiday Monday the latest arrival date expected would have been the 31st. We can see this is when this arrived and therefore this was within the expected timescale.
Very helpful service from HMV Bromley…
Very helpful service from HMV Bromley sales people (Justin)
22. maj 2025
Besvarelse fra hmv (UK) - Bromley
Hello Julian
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
The gentleman at Bromley HMV was so…
The gentleman at Bromley HMV was so friendly and helpful.
Thank you
And collection at Maidstone HMV was very quick
19. maj 2025
Besvarelse fra hmv (UK) - Bromley
Hello Bobbie
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Besvarelse fra hmv (UK) - Bromley
Hi Mr da Silva
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bromley
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I had no problems with buying online at…
This review should have been 5 stars first time. Apologies for error. I had no problems with buying online at HMV. Confirmation Email sent immediately and was informative. Received item within 4 days with email setting out collection details. Item was very well packaged.
18. april 2025
Besvarelse fra hmv (UK) - Bromley
Hi Rita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bromley
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Sonic 3 dvd
Staff solved the problem with my click and collect order and quickly got on to head office to offer me a refund and then I bought the dvd again in store but did not have to pay twice as it was their error.
14. april 2025
Besvarelse fra hmv (UK) - Bromley
Hi Elizabeth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bromley
Hello Merle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very fast serviceFast delivery and good contact via email
Fast delivery and good contact via email
31. marts 2025
Besvarelse fra hmv (UK) - Bromley
Hi Bonnie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered Cd album to store
Ordered Cd album to store , very quick delivery to store excellent service and friendly staff.
26. marts 2025
Besvarelse fra hmv (UK) - Bromley
Hi Sean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had to order a dvd as well as buy two…
I had to order a dvd as well as buy two that were in store. The assistant offered to order in for me (I did not know this was a service you offered) it came quickly and I got an email when it was ready for collection
9. marts 2025
Besvarelse fra hmv (UK) - Bromley
Hi Jenny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Still haven't received my package but…
Still haven't received my package but it's not the companies fault they are so kind.
9. marts 2025
Besvarelse fra hmv (UK) - Bromley
Hi Victor
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Simple
It was nice and simple to order and just sit back and wait to get my reminder to pickup
Thanks
6. marts 2025
Besvarelse fra hmv (UK) - Bromley
Hello Louis
Thanks for taking the time to leave us a 3 star review!
We hope to earn those last stars from you soon ;-)
Very helpful in finding the right DVD…
Very helpful in finding the right DVD collection and placing order for next day delivery.
1. marts 2025
Besvarelse fra hmv (UK) - Bromley
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
all good help and delivery
4. marts 2025
Besvarelse fra hmv (UK) - Bromley
Hi Jackie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I FOUND THE STAFF VERY HELPFUL AND THE…
I FOUND THE STAFF VERY HELPFUL AND THE ORDER CAME VERY QUICKLEY.
.
26. februar 2025
Besvarelse fra hmv (UK) - Bromley
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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