Pre-ordered a Blu-Ray for collection in the Bromley store. Lots of communication about the order journey and lovely staff in the shop when I went to collect my item (staff in here are always amazing)!... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Justin P in the shop was so helpful when I wanted to order a Blu-ray. He looked it up & informed me they had it in stock and went and found it for me. We discussed horror movies and had a very nice co... Se mere
Virksomheden har svaret
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Se mere
Virksomheden har svaret
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Bromley
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Storbritannien
4,7
Fremragende
299 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Young chap gave good advice
Young chap gave good advice on where to look for Pokemon cards for my Great Nephew
16. december 2025
Besvarelse fra hmv (UK) - Bromley
Hi Jo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
NEVER PRE-ORDER
Pre - Ordered an Item, still not received said item, its been 2 months since they initially said that they would deliver it on a date and they have kept changing the reasons as to why they cant deliver the item, first its manufacture issues, then its release date was wrong, now its sorry item is now out of stock even though they have taken my money ....
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Bromley
Hi michael
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Besvarelse fra hmv (UK) - Bromley
Hi Shaun
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Placed my order in store with the very…
Placed my order in store with the very helpful assistance from a member of staff and was delighted the item arrived on time.
13. december 2025
Besvarelse fra hmv (UK) - Bromley
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ease of ordering & speed of delivery to…
Ease of ordering & speed of delivery to store
10. december 2025
Besvarelse fra hmv (UK) - Bromley
Cheers Caitilin for the 5 stars and wishing you a merry christmas from us all at hmv!
Excellent service, a very happy customer
Excellent service, the staff were extremely helpful & knowledgable.
8. december 2025
Besvarelse fra hmv (UK) - Bromley
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It's a busy time of year for the counter staff
I would expect that the volume of click n collect orders are often a surprise to counter staff, especially at this time of year.
I would rather purchase the goods in store, but as so often they're not on the shelves I'd be reluctant to have them delivered to my address as post is always a problem too - especially at this time of the year.
Whoever deliver mail and parcels have to overcome a closed lobby entrance door to gain access to my block of flats and even the if 'postie' slips the item through the communal letter box, it's likely to be pilfered.
6. december 2025
Besvarelse fra hmv (UK) - Bromley
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
On time no messing about thanku hmv
9. december 2025
Besvarelse fra hmv (UK) - Bromley
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Bromley
Hi Happy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good selection of vinyl
Good selection of vinyl at a good price. Not long to wait for delivery either.
5. december 2025
Besvarelse fra hmv (UK) - Bromley
Hi Carly
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We finally got it!
Our granddaughter requested a limited edition vinyl album, but online it was not available.
Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes he found it. My wife and I were overjoyed to say the least. He has made my granddaughters Christmas.
Thank you so much!
1. december 2025
Besvarelse fra hmv (UK) - Bromley
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Bromley
Hi Ambat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bromley
Hi Saima
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bromley
Hi Mick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff so helpful
Staff helpful found items I was looking for .
Plus looked up items & was Abel to order items
I wanted. Thanks to all staff .
23. november 2025
Besvarelse fra hmv (UK) - Bromley
Hi Kay,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bromley
Hi Ken
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service order on Monday was…
Great service order on Monday was delivered to my flat on Wednesday a day earlier than expected so well please
17. november 2025
Besvarelse fra hmv (UK) - Bromley
Hi Robert,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
latest rolling stones reissue.
latest rolling stones reissue.
wasn't left waiting outside my front door any time of the day or night. it was waiting safe and sound for collection at my local HMV. beat that.
19. november 2025
Besvarelse fra hmv (UK) - Bromley
Hi there!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered and click and collect was very…
Ordered and click and collect was very quick
16. november 2025
Besvarelse fra hmv (UK) - Bromley
Hello Sharron
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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