Quality well made pillbox hat. I ordered an extra hat box by mistake and was contacted by the company to double check and reimbursed for my error. That’s great customer service
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
I’m completely bowled away every time I buy one of these superb hats. They feel so fantastic on my head, they actually make me feel like a better person. My latest one has pride of place when I’m not... Se mere
Virksomheden har svaret
I loved the new style Higham Baker Boy cap, so much, I brought another one!! I tried the new Higham baker boy cap in moss, previous review! This time I went for the mulberry tweed. I’ve had such... Se mere
Virksomheden har svaret
I have a few Hicks and Brown hats always get complimented on them Beautiful made , keep their shape Investment purchases as timeless Swift delivery However the delivery company didn't ring... Se mere
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Virksomhedsoplysninger
Om Hicks & Brown
Skrevet af virksomheden
Welcome to Hicks & Brown, we are an independent hat brand founded by two sisters, Alice & Rosie. We combine British heritage with contemporary style to design high quality ladies and mens hats that can be worn throughout the seasons and for many years to come. Our unique styles are as at home in the city as they are in the country and can be worn for special days and for every day. Customers often tell us that they buy our hats for the pure joy of they bring.
Over time, our range has expanded to include year-round fedoras, summer fedoras and formal hats, as well as Baker Boy caps that can be worn by men and women. And our colour palette ranges from sophisticated neutrals to uplifting brights. Throughout it all, our customers have been a huge part of the journey, with their invaluable feedback and the unique ways they wear Hicks & Brown. Today, our hats are sold in stores across the UK and USA, but our philosophy remains the same. We’re an independent brand with a focus on high quality products and giving customers the best possible service. Alice & Rosie x
ABOUT US
Skrevet af virksomheden
- A lifestyle brand creating timeless hats and accessories to complement a town or country lifestyle.
- The craftmanship
- Our brand is focussed on timeless, classic styles reimagined for todays way of life.
- The quality
- The quality of our product is of the upmost importance to us, offering a high level of quality across all we do.
- Honesty & Integrity
- We are driven by honesty, transparency and integrity in everything we do within our brand.
Free UK shipping when you spend over £120
Easy UK returns
We also ship worldwide.
Kontaktoplysninger
Barns & Stables, IP31 1HS, Bury St Edmunds, Storbritannien
- 01284 598 005
- SALES@HICKSANDBROWN.COM
- www.hicksandbrown.com
4,9
Fremragende
1 t anmeldelser
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Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have used this company 4 times and…
I have used this company 4 times and the quality of the hats and bags are exceptional. The customer service is also excellent and the items are delivered really quickly.
2. september 2026
Excellent website and fabulous hats
1. september 2026
5 stars
5 stars - absolutely excellent customer service - rare these days. My hat was beautifully packaged - a real effort had been made. Would most definitely shop with you again and tell all my friends. Beautiful quality item.
1. september 2026
Besvarelse fra Hicks & Brown
Thank you so much for your wonderful review. We’re delighted to hear you were so pleased with both our customer service and your new Hicks & Brown hat. We put a lot of care into the quality and presentation of every order, so it’s especially lovely to hear that this was noticed and appreciated. Thank you too for recommending us – it really does mean a lot! Alice
Love this company have had quite a few…
Love this company have had quite a few hats from them… thrilled with my recent buy with the pink band and happy to see the new children’s collection great for presents for grandchildren 🎄🎁
26. august 2026
Customer service is brilliant
Customer service is brilliant! I had to call about my online order, & they couldn’t be more helpful! Not to mention the quality is always fabulous
28. august 2026
Great quality & fit
Easy to order
Great quality & fit, adding to my Hicks & Brown collection 🙂
26. august 2026
Hats
This is my 3rd hat from Hicks and Brown
Their hats are very well made and they don’t lose their shape
Every time I wear one they are recognize even in Melbourne Australia
Would buy their hats again
26. august 2026
Besvarelse fra Hicks & Brown
Thank you for your review, we are delighted to hear that as an international customer you are so pleased with your Fedoras
They always have beautiful hats and a…
They always have beautiful hats and a great selection, never disappointed. Shipping was very fast too. The hats are always packaged very well.
25. august 2026
Love all my Brownies ( Hicks and Brown)…
Love all my Brownies ( Hicks and Brown) wear them year around and am always asked where I get them from. They are my pride and joy , From the USA❤️😊👍🏼
24. august 2026
Besvarelse fra Hicks & Brown
Thank you for your review, we are delighted to hear that as an international customer you are such as fan of Hicks and Brown Fedoras
Delighted with my new White Aztec hat
Delighted with my new White Aztec hat! It's my "guilty pleasure" to buy my 4th Hicks & Brown hat (fortunately, hubby likes me in them and isn't complaining). I get compliments all the time- and I love being able to say they are British designs by two amazing female founders!
26. august 2026
Besvarelse fra Hicks & Brown
Thank you for your review, we are delighted to hear that you are such a fan of Hicks and Brown Fedoras and of the Brand as a whole
Attentive customer service
Attentive customer service.
Orders received in a very timely manner.
26. august 2026
I love the quality of your hats
I love the quality of your hats - winter and summer - I have 3 now
26. august 2026
Lovely product and quick service
Lovely product and quick service. The only negative was that I ordered and paid for two and only one came. However after a phone ca to customer service this was quickly remedied and another one sent out.
25. august 2026
Besvarelse fra Hicks & Brown
Thank you for your review. We are sorry to hear that there was an error sending your order but glad Customer Service were able to resolve this for you
Great hat
Great hat, fits true to size. Superb quality as I expected as I have five of your hats already. This one makes a welcome addition to my collection. Quick delivery.
25. august 2026
Absolutely thrilled with my new hat
Absolutely thrilled with my new hat. It is beautiful and arrived very well packed. Thank you so much
18. august 2026
Excellent service
Excellent service, delivery and hat soo happy cannot wait to wear it, thank you
19. august 2026
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