Danny Fuller was excellent at finding us the type of policy we wanted. We were looking for a new insurer as previous provider had been increasing their prices at each renewal in recent years. We fo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Heath Crawford (Greg Turberfield) worked on our behalf to negotiate the best deal possible for the incoming year. This meant I didn’t need to spend time trolling through various web sites.
Virksomheden har svaret
The fact that I am able to have a phone conversation with a real person about something as important as health insurance is very important to me. The contact I established with Greg Turberfield made... Se mere
Virksomheden har svaret
Greg provided exceptional service to us. Our health insurance renewal premium was a significant increase on previous years, but Greg worked through everything in a really clear and understandable wa... Se mere
Virksomhedsoplysninger
- Forsikringsmægler
- Virksomhedsforsikringsselskab
- Sygeforsikringsselskab
- Indtægtsbeskyttelsesforsikring
- Forsikringsvirksomhed
- Livsforsikringsselskab
Skrevet af virksomheden
Heath Crawford are a family-owned and managed insurance broker based in Watford, Hertfordshire. We are committed to providing an outstanding level of customer service to our clients who include small and medium sized businesses and individuals.
Kontaktoplysninger
Iveco House, Station Road,, WD17 1ET, Watford, Storbritannien
- 020 8421 7030
- hello@heathcrawford.co.uk
- www.heathcrawford.co.uk
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Polite service, but not proactive enough
I have dealt with Heath Crawford for several years. Communication has always been polite, and they have provided quotations from alternative insurers.
However, as I prefer to remain with Bupa, I have repeatedly had to initiate the process of obtaining Bupa’s available renewal discount. On one occasion, I was told to contact Bupa myself and secured a free month. At another renewal, Heath Crawford obtained the free month only after I asked them to approach Bupa and then chased for an answer.
This year, I again contacted Bupa myself and secured the maximum available discount—8.33%, reducing my premium from £284.40 to £260.71 per month without changing the policy or cover. Heath Crawford subsequently confirmed that this was the maximum discount and said they had intended to contact Bupa the following week.
Heath Crawford has confirmed that it receives 7% commission from Bupa, excluding Insurance Premium Tax. While I recognise that it also offers market reviews and assistance during the policy year, I would expect a broker receiving commission to negotiate proactively with the existing insurer and present the best available renewal terms from the outset.
10. september 2026
Besvarelse fra Heath Crawford
Hi Dan,
Thank you for your detailed feedback and for acknowledging the support and market reviews we have provided over the years.
We completely understand your expectation that, as your broker, we should seek the best terms available from your existing insurer as part of the renewal process. That is something we routinely do where appropriate.
We would, however, like to clarify the timing of this year's renewal. Your Bupa policy does not renew until 2 October, and you contacted Bupa directly and secured the 8.33% discount before we had reached the point in our renewal process when we planned to approach Bupa on your behalf. When we subsequently spoke, we confirmed that you had successfully obtained the maximum discount currently available.
We appreciate that, from your perspective, you would prefer us to approach Bupa earlier so that the best available Bupa terms are presented to you without you having to initiate that conversation yourself. That's useful feedback and something we will take on board.
Our role as your broker extends beyond negotiating a renewal discount with your existing insurer. We also review the wider market, compare alternative options and provide ongoing assistance with your policy throughout the year. However, we recognise that proactively negotiating with your existing insurer is an important part of the renewal service too.
Thank you for continuing to use Heath Crawford over a number of years and for taking the time to provide constructive feedback.
The Team at Heath Crawford
Heath Crawford (Greg Turberfield)…
Heath Crawford (Greg Turberfield) worked on our behalf to negotiate the best deal possible for the incoming year. This meant I didn’t need to spend time trolling through various web sites.
11. september 2026
Besvarelse fra Heath Crawford
We value your feedback, Trevor. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Reassurance
Scott was so patient and went over everything in great detail and answered all questions so professionally.. Hos knowledge understanding of my needs made the whole process so easy hes a credit to the company
11. september 2026
Besvarelse fra Heath Crawford
We appreciate your kind words, Verona. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
I dealt with Sophie who was very…
I dealt with Sophie who was very helpful and informative. She quickly came up with a good private medical policy which I’ve now signed up to. Very good and very professional.
11. september 2026
Besvarelse fra Heath Crawford
Thanks so much, Barbara, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Always efficient presenting a number of…
Always efficient presenting a number of options.
11. september 2026
Besvarelse fra Heath Crawford
Thank you, Natalie, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Besvarelse fra Heath Crawford
Thanks for the review, John. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Knows her stuff
Jenny was very knowledgeable on the subject and provided me a few options that best suited my needs. It was quick and concise and I now have a health insurance in place. I highly recommend her services.
10. september 2026
Besvarelse fra Heath Crawford
We value your feedback, David. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Besvarelse fra Heath Crawford
We appreciate your kind words, David. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Amazing service and found the best deal
7. september 2026
Besvarelse fra Heath Crawford
Thanks so much, Ziva, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Easy access to someone who worked hard to find the right solution for me.
The fact that I am able to have a phone conversation with a real person about something as important as health insurance is very important to me. The contact I established with Greg Turberfield made everything easy and very pleasant. He was very knowledgeable, answering my questions without unnecessary delay and treating me with respect and patience. I feel sure that as a result of his help I now have the right policy for me.
7. september 2026
Besvarelse fra Heath Crawford
We appreciate your kind words, Sheila. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Very easy process
Very easy process. Adam was very helpful, knowledgable and not to ‘sales-y’! Would recommend
8. september 2026
Besvarelse fra Heath Crawford
Thank you, Daisy, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Besvarelse fra Heath Crawford
Thank you Pravin for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
All done quickly and efficiently and…
All done quickly and efficiently and saved over £800+
4. september 2026
Besvarelse fra Heath Crawford
We appreciate your kind words, Rashid. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Highly recommend
Matthew explained everything completely and in words I could understand and set up everything for me. Would highly recommend them.
8. september 2026
Besvarelse fra Heath Crawford
We value your feedback. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
James was brilliant throughout our…
James was brilliant throughout our dealings with him. He was professional, efficient and quick to respond. Would highly recommend.
3. september 2026
Besvarelse fra Heath Crawford
Thank you, James, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Great service
3. september 2026
Besvarelse fra Heath Crawford
Thanks so much for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Besvarelse fra Heath Crawford
We appreciate your kind words, Dave. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Ease of renewal
Ease of renewal
They contact you well before and give you time to consider your options
3. september 2026
Besvarelse fra Heath Crawford
Thanks so much, James, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Returning customer
Returning customer, always get the best quotes and advice regarding office and EL insurance.
We are a happy returing customer.
9. december 2025
Besvarelse fra Heath Crawford
We value your feedback. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Good service
3. september 2026
Besvarelse fra Heath Crawford
Thanks for the review! We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.