Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Laura was very friendly, helpful , and efficient she showed us different cruises and helped me and my husband choose the one that was most suitable for us.
Virksomheden har svaret
Rachel and team were very friendly and helpful, we got the information we needed and booked our holiday hassle free. Great service as always.
Virksomheden har svaret
Clare was helpful and polite. She listened to our needs and helped us find the holiday we wanted at cost we were comfortable with. Offered alternatives and showed us the full itinerary with confide... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
35 Murray Road, CA14 2AB, Workington, Storbritannien
- 01900837909
4,9
Fremragende
613 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated😊
Aidan couldn't have been any more…
Aidan couldn't have been any more helpful. Made the entire booking process a breeze. Looking forward to a nice break 👍
15. december 2025
Besvarelse fra Hays Travel - Workington
HI Sean, Thank you so much, it was my absolute pleasure to help get your holiday booked, look forward to seeing you in store again soon. Many thanks Aidan
Besvarelse fra Hays Travel - Workington
Hi John, thank you so much for taking the time to leave a lovely review, We look forward to seeing you in store soon Gayle :)
Always a pleasure to book with Hays
Always a pleasure to book with Hays , staff go above and beyond to help you
9. december 2025
Besvarelse fra Hays Travel - Workington
Good Morning, thank you for taking the time to leave a lovely review, we look forward to seeing you in store soon Karen :)
Always happy with our bookings
Rachel is always able to advise and give us the best deal for any type of holiday we are looking for. This time a short winter break.
26. november 2025
Besvarelse fra Hays Travel - Workington
Hi Susan thank you so much for taking the time to leave this lovely feedback, this is very much appreciated .😊
Nothing was too much trouble for Gayle…
Nothing was too much trouble for Gayle we asked her to look into some changes for us and she gave the best advice we felt very confident we were getting the best holiday deal
30. november 2025
Besvarelse fra Hays Travel - Workington
Hello Diane, thank you so much for this lovely review! I look forward to seeing you in store soon Gayle :)
Great booking experience
The staff are both knowlegable and helpful with all aspects of booking your holiday.
2. december 2025
Besvarelse fra Hays Travel - Workington
Thank you for taking the time to leave a lovely review, we look forward to seeing you in store soon Gayle :)
Besvarelse fra Hays Travel - Workington
Thank you for taking the time to leave a review. I shall let Rachel know - Aidan
From start to finish
From start to finish, Rachel was very friendly, helpful and supportive. There are 5 of us travelling, myself, my eldest daughter and her 12 year old son and my youngest daughter with her youngest son who will be 5. Rachel took the time to check out all of the room permutations and prices, also taking into account flight times on different days. She even found us a private transfer at an unbelievably reasonable cost.
All in all a very positive experience. Thank you
27. november 2025
Besvarelse fra Hays Travel - Workington
Thanks so much for your kind words! I really enjoyed helping you and your family put everything together, and I’m delighted we found the right rooms, flights, and transfer to make it all work. Wishing you a fantastic trip!
Went into enquire about a flight to New…
Went into enquire about a flight to New Zealand couldn't fault anything about the travel agent, very helpful understanding and they went over and beyond to help me get the right one. Overall I would recommend them to all family and friends
20. november 2025
Besvarelse fra Hays Travel - Workington
Thanks so much for your lovely review! We're glad we could help you find the right flight, and it means a lot that you'd recommend us to family and friends. Hope we can assist with your next trip too! Rachel, manager
Great service
Very friendly and helpful staff. Listened to what we wanted and booked us the holiday of our dreams
23. november 2025
Besvarelse fra Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Aidan was very helpful honest and…
Aidan was very helpful honest and efficient and there is a lovely warm welcome feeling in the shop all the staff are lovely and helpful
18. november 2025
Besvarelse fra Hays Travel - Workington
Hi Sue, Thank you so much, It was a pleasure to help you find and get booked your big special occasion holiday. Many Thanks Aidan
I spoke with Clare in the workington…
I spoke with Clare in the workington store today and once again got amazing service, I only called in to see how far in advance I got book and I left with the holiday. Amazing service nothing was to much to ask for. I wouldn't go anywhere else for booking holiday now
17. november 2025
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback, this is very much appreciated 😊
Helpfully & patient
Helpfully & patient. Found us a great holiday at the right price. Thanks Claire 😎👍
9. november 2025
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback, this is very much appreciated 😊
Never go anywhere else
Never go anywhere else, the staff are so friendly and welcoming, always happy to spend time and give recommendations.
5. november 2025
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback, this is very much appreciated 😊
Always a good experience when I come in…
Always a good experience when I come in the shop Claire was expetinal as usual
7. november 2025
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback , this is very much appreciated😊 always a pleasure to see you both .
The lady who sorted our booking
The lady who sorted our booking, Rachel was very professional and attentive.
28. oktober 2025
Besvarelse fra Hays Travel - Workington
Thank you so much for your kind words! It was truly a pleasure helping you with your booking. I'm so glad to hear you felt well looked after—providing attentive and professional service is always my goal. If there's anything else I can assist with in the future, please don't hesitate to reach out!
Warm regards, Rachel
Great experience
Aidan was very knowledgeable about the Canary Islands (best areas to go for some winter sun, hotel recommendations etc). He found us a good price for our last minute break away, nothing was too much trouble and he was very patient with us. We walked out of the store with everything we need including airport hotel and parking.
1. november 2025
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback , this is very much appreciated 😊
Good service from Rachel and Laura
Good service from Rachel and Laura. Spacious new store as well
27. oktober 2025
Besvarelse fra Hays Travel - Workington
Thank you so much for the kind words! We're thrilled to hear Rachel and Laura made your visit a great one. We’re also glad you liked the new store layout — we hope to see you again soon! Clare :)
Helpful and knowledgeable staff in the Workington branch…
After we spotted an electronic display board showing a Rocky Mountains train tour whilst having a coffee we popped into the store for a chat. We can't thank the team enough. After our initial conversation with an extremely knowledgeable and helpful Rachel and subsequent conversations with an equally talented Paula we have booked our holiday of a lifetime.
We explained what we wanted from the holiday and we left it with them. What they came back with is simply sensational. Their knowledge clearly shining through. We can't find fault and I'm sure all future holidays will be booked with them.
Canada 2027 - here we come.
24. oktober 2025
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely review — it truly made my day! It was such a pleasure chatting with you and helping shape your dream Canadian adventure. I’m so glad Paula and I could bring your vision to life, and hearing that it feels like a “holiday of a lifetime” means the world to us.
We’re absolutely thrilled you’re excited for Canada 2027 — it’s going to be unforgettable! Thank you again for your kind words and trust. We’ll be here whenever you’re ready to plan your next adventure.
Warmest wishes, Rachel 🌟
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.