Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rachel and team were very friendly and helpful, we got the information we needed and booked our holiday hassle free. Great service as always.
Virksomheden har svaret
Clare was helpful and polite. She listened to our needs and helped us find the holiday we wanted at cost we were comfortable with. Offered alternatives and showed us the full itinerary with confide... Se mere
Virksomheden har svaret
All the staff were very friendly and welcoming. We dealt with Gayle and she was brilliant. Very knowledgeable and helpful. She made the whole process so easy for us (holiday, airport parking, travel m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
35 Murray Road, CA14 2AB, Workington, Storbritannien
- 01900837909
4,9
Fremragende
613 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly staff
24. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you :) We look forward to seeing you again soon
Staff very helpful and polite keen to…
Staff very helpful and polite keen to assist and lots of information
16. januar 2026
Besvarelse fra Hays Travel - Workington
Herllo, thank you so much for taking the time to leave a lovely review it is much appreciated, we look forward to seeing you in store soon Gayle :)
Friendly helpful staff
23. januar 2026
Besvarelse fra Hays Travel - Workington
Hello, thank you so much for taking the time to leave a review it is much appreciated, we look forward to seeing you in store soon :)
Rachel at Workington was excellent.
22. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your kind words :) Rachel
Fantastic customer service
Fantastic customer service. Laura was great with her help and guidance, she accommodated everything we asked for, even though we changed our plans part way.
Highly recommend
21. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for taking the time to leave such a lovely review, we look forward to seeing you in store soon :)
Rachel was very polite and informative.
20. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you! I’m really glad you had a great experience — I love making things as easy for people as I can. See you soon, Rachel :)
Extremely pleased
Extremely pleased with the great customer service over the weekend. Aidan at Workington branch was so cheerful, friendly and patient, he found us what we wanted on two separate holidays, he was very knowledgeable and nothing was too much trouble, satisfied customers.
19. januar 2026
Besvarelse fra Hays Travel - Workington
Hi Amanda, Thank you so much for you kind feedback. It was absolute pleasure to help to book your next holidays for you. Look forward to seeing you again in store. Many Thanks Aidan :)
Employee was patient and thorough
Employee was patient and thorough, she tried to find the holiday to fit our budget and dates which were very specific.
She also gave us a range of places to look at and things to do as we are not sunbathers.
She looked at all elements such as temperature climate in the northern part of the island.
She also took consideration into TripAdvisor reviews and was open to discuss these.
More deals should be displayed in the window to widen our knowledge on options.
We liked her personal touches on where to go next and dates to bring in passports
17. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely review. I’m really glad you felt supported and that the options matched your budget, dates, and interests.
I appreciate your suggestion about displaying more deals too & will pass this on.
It’s great to hear the personal touches helped, and I look forward to seeing you again when you bring in your passports.
Many thanks,
Rachel, manager
First time traveller …
I’ve never ever used a travel agent until now. Never had a passport until this year so the whole booking to go abroad was very daunting, but with Clare’s help everything was made so easy. Finding a perfect flight, hotel and location
18. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely review. I’m thrilled to hear Clare made your first trip abroad feel easy and exciting. She’ll be over the moon to read this.
Wishing you the most amazing holiday!
Rachel, manager
Very helpful and informative staff
Very helpful and informative staff. Gayle gave us plenty of options to consider. A very easy booking process.
17. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback. I’m delighted to hear Gayle looked after you so well and made the whole booking process nice and simple. We really appreciate you choosing us and hope you have a fantastic trip.
Rachel, manager
Besvarelse fra Hays Travel - Workington
Hello, thank you so much for taking the time to leave a review it is much appreciated, I look forward to seeing you both in store soon Gayle :)
Booked travel insurance Laura really…
Booked travel insurance Laura really helpful answered all questions I had
5. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your kind words :) we look forward to seeing you again soon
Clare was extremely helpful 😊
Clare was extremely helpful and listened to what I was wanting to ensure me & my daughter had correct holiday hotel for our needs.
13. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely review. I’m really glad Clare was able to help you find the right hotel for you and your daughter. Wishing you both a fantastic holiday!
Rachel
Manager
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated 😊
Booking a summer holiday
We wanted to book our summer holiday however did not know the best hotel that would suit us. Rachel had a friendly and helpful approach which put us a ease when booking our family holiday
11. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your kind words. It was a pleasure helping you find the right hotel, and I’m glad the booking felt easy and comfortable for you :) see you again soon Rachel
Yet another booking
As always great staff, pleasure to deal with.
Clare is fantastic (workington)
8. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you , we really appreciate your return custom & feedback 😊
Excellent service
With the assistance of Gayle we found the perfect holiday in Dubai and the Maldives. Gayle was very patient with us. Thank you so much for all your knowledge and help.
4. januar 2026
Besvarelse fra Hays Travel - Workington
Good Morning, thank you so much for leaving such a lovely review, I hope you have an incredible holiday and I look forward to seeing you in store soon Gayle :)
Besvarelse fra Hays Travel - Workington
Thank you for your lovely feedback this is very much appreciated 😊
Very helpful
28. december 2025
Besvarelse fra Hays Travel - Workington
Thank you for your lovely feedback this is very much appreciated 😊
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated😊
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