Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rachel and team were very friendly and helpful, we got the information we needed and booked our holiday hassle free. Great service as always.
Clare was helpful and polite. She listened to our needs and helped us find the holiday we wanted at cost we were comfortable with. Offered alternatives and showed us the full itinerary with confide... Se mere
Virksomheden har svaret
All the staff were very friendly and welcoming. We dealt with Gayle and she was brilliant. Very knowledgeable and helpful. She made the whole process so easy for us (holiday, airport parking, travel m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
35 Murray Road, CA14 2AB, Workington, Storbritannien
- 01900837909
4,9
Fremragende
610 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The member of staff who helped us with…
The member of staff who helped us with our booking was very friendly and helpful and couldn't do enough for us
10. februar 2026
Besvarelse fra Hays Travel - Workington
Good Morning Jane, Thank you so much for leaving such a lovely review :) it was a pleasure booking your holiday, I look forward to seeing you in store soon Gayle :)
Excellent 5 star service from claire
4. februar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely review this is very much appreciated 😊
Clair in your Workington branch was…
Clair in your Workington branch was very knowledgeable and helpful
9. februar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback , this is very much appreciated 😊
Besvarelse fra Hays Travel - Workington
Thank you so much :) have a lovely time away & we look forward to hearing about it on your return. Rach
Professional service with a smile
Everyone within the shop was very friendly and so helpful with our choice of Cruise; giving us various options and recommendations and plenty of time to choose the right one for us.
6. februar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much Mary for your lovely review, this is very much appreciated 😊
Prompt and pleasant
Prompt and pleasant. All sorted, booked and tickets obtained within a few days!
6. februar 2026
Besvarelse fra Hays Travel - Workington
Hello Gary and Mary, thank you so much for leaving a lovely review, I hope you have a fantastic holiday and it was a pleasure speaking to you both Gayle :)
Laura is brilliant at her job
Laura is brilliant at her job, booked our holiday with no fuss and made us feel at ease the whole time. She is a credit to the Hays team. 5* always
29. januar 2026
Besvarelse fra Hays Travel - Workington
Good Morning, thank you so much for leaving such an amazing review! We look forward to seeing you in store soon Laura :)
Clare was very friendly and helpful
Clare was very friendly and helpful, cheerful and easy to talk to.
4. februar 2026
Besvarelse fra Hays Travel - Workington
Hi John, thank you so much for your lovely review, I look forward to seeing you in store soon Clare :)
Very helpful and patient when I kept…
Very helpful and patient when I kept changing things
30. januar 2026
Besvarelse fra Hays Travel - Workington
Hi Debra, Thank you so much for your kind feedback. it was my pleasure to help get your Cruise booked for you. Many Thanks Aidan :)
We always book with Hayes Travel
We always book with Hayes Travel. Rachel and the team are very friendly and very helpful. Wouldnt go anywhere else.
1. februar 2026
Besvarelse fra Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Besvarelse fra Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Yet again Laura has been the most…
Yet again Laura has been the most efficient and most helpful employee and is
An absolute credit to the team. She has can up with another 5 star holiday for my family and friends.
Thanks again for all your support and we hope the holiday matches the level of Laura’s assistance.
29. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Friendly & welcoming
Friendly & welcoming. Gayle helped with our enquiries & always responded quickly.
30. januar 2026
Besvarelse fra Hays Travel - Workington
Hello, thank you so much for taking the time to leave a lovely review, I look forward to seeing you in store soon Gayle :)
Clare review 😃
Clare was fantastic, despite turning up at 5pm she took the patience to find our perfect holiday, she was really enthusiastic and just wanted to give us what we wanted.
30. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for taking the time to share this lovely feedback. Clare will be thrilled to hear your kind words. Her enthusiasm and dedication to finding the perfect holiday for each customer is something we’re incredibly proud of, and it’s wonderful to know that it made such a positive impression on your visit.
We really appreciate you choosing us, especially later in the day, and I’m delighted Clare was able to help you find exactly what you were looking for. If there’s anything more we can do as you prepare for your trip, we’re always here to help.
Warm regards,
Rachel
Store Manager
Booking to egypt
Travel consultant Laura was very helpful friendly and knowledgeable and made booking our holiday really easy 10/10
28. januar 2026
Besvarelse fra Hays Travel - Workington
Good Morning, thank you so much for taking the time to leave a lovely review, we look forward to seeing you in store soon Laura :)
As always very polite and helpful
29. januar 2026
Besvarelse fra Hays Travel - Workington
Good Morning, thank you so much for taking the time to leave a lovely review, we look forward to seeing you in store soon Laura :)
Laura was very helpful and got us the…
Laura was very helpful and got us the best deal possible.
29. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely feedback , this is very much appreciated 😊
We were very happy with our experience …
We were very happy with our experience T
Rachel the manager looked after us she was very informative and explained everything going out of her way to get us the information we required
25. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you so much for your lovely review. It was a pleasure looking after you, and I’m really glad to hear you had such a positive experience. I’m always happy to take the time to explain everything clearly and make sure you have all the information you need.
Your feedback truly means a lot, and I hope to welcome you back again in the future.
Warm regards,
Rachel
Friendly staff
24. januar 2026
Besvarelse fra Hays Travel - Workington
Thank you :) We look forward to seeing you again soon
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.