Excellent Service Alison was very helpful and efficient. She gave us a £100 off our holiday by using a rain check voucher and she even phoned the hotel to check on a fridge to store insulin.
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As always with Hays, the staff were excellent. She took us through several options for our trip, checking proximity to the city centre, public transport etc. We were able to book a good hotel close... Se mere
Virksomheden har svaret
Very friendly and helpful the staff tells you everything you need to know if you have any questions and explains everything l have been booking holidays there for a very long time now and l will conti... Se mere
Virksomheden har svaret
It was a on the spot decision after looking in the window, we were seen to as soon as walked in and the young woman was very helpful she showed us other options but stuck with the one we looked at in... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
4 Middle Street, DH8 5QJ, Consett, Storbritannien
- 01207 593800
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff very helpfull
16. maj 2026
Besvarelse fra Hays Travel - Consett
Thank you so much for choosing Hays Travel Consett once again to book your holiday. We always appreciate it. You know where we are if you need us in the mean time - Thanks again Joanne
helpful friendly staff
15. maj 2026
Besvarelse fra Hays Travel - Consett
Thank you for the lovely feedback ... Many Thanks Abbie
Excellent Friendly staff,Absolutely…
Excellent Friendly staff,Absolutely brilliant customer service, yet again
15. maj 2026
Besvarelse fra Hays Travel - Consett
Thank you for the lovely feedback ... Many Thanks Alison
Supportive professional colleague
Supportive professional colleague, Morgan….
She listened and found exactly what I needed
Thank you ☺️
14. maj 2026
Besvarelse fra Hays Travel - Consett
Thank you for the lovely feedback .. Many Thanks Morgan
Hays Consett a lovely bunch of Lady's…
Hays Consett a lovely bunch of Lady's always happy to take the time to make sure you get what you want.
Service with a smile.
14. maj 2026
Besvarelse fra Hays Travel - Consett
Thankyou so much for taking the time to leave such lovely feedback. We are so pleased to hear you had such a wonderful experience with our team. Thank you for your kind words!
Kind Regards
Hays Travel
Katelyn
Always a pleasure to visit Hayes
Always a pleasure to visit Hayes, as I know, from past experience, I will find friendly helpful service with a customer care member, who will listen to my needs and advise accordingly. Great service from a great company.
4. maj 2026
Besvarelse fra Hays Travel - Consett
Thank you for the lovely feedback. Many Thanks Lyndsey
Katalyn was brilliant
Katalyn was brilliant, very patient and help find my perfect holiday
11. maj 2026
Besvarelse fra Hays Travel - Consett
Hi David,
We appreciate your kind words. We are so happy we could help you find your perfect holiday with such patience.
Kind Regards
Hays Travel Consett
Katelyn
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Swift response with good quality service always.
9. maj 2026
Besvarelse fra Hays Travel - Consett
Thank you for lovely feedback, hope you have an amazing time! Many Thanks Joanne
Besvarelse fra Hays Travel - Consett
Hi Donna,
We appreciate you sharing your experience with us; we are so happy to hear you had such a fantastic time with our team member.
Kind Regards
Hays Travel Consett
Morgan
The staff at Hayes travel consett are…
The staff at Hayes travel consett are always friendly and more than helpful no matter what you ask of them be it advice on travel or talking you through the process of actually booking. I have done long haul and theatre breaks with Hayes for many years now. Thank you Margaret, Abi, Ali and Morgan 😊❤️🧭🌏🌎 x
6. maj 2026
Besvarelse fra Hays Travel - Consett
Thank you for the lovely feedback, always a pleasure booking your holidays ... Many Thanks Morgan
My go to Travel Agent staff are…
My go to Travel Agent staff are brilliant who go the extra mile to get you that holiday at the best price
30. april 2026
Besvarelse fra Hays Travel - Consett
Thankyou for the lovely feeback it was a pleasure to book your holiday. Regards Hays Travel Consett
Excellent service
Excellent service, staff were so professional, helpful and knowledgeable, no pressure at any time during the visit. The booking process was straightforward.
5. maj 2026
Besvarelse fra Hays Travel - Consett
Thankyou so much, I really do appreciate your kind words! We're so glad to hear that you were happy with the service given.
If you do require any assistance in the meantime, please dont hesitate to contact us.
Kind Regards
Hays Travel
Abbie
Great Booking Experience
I was looking at a short break with a friend to a new destination. I spoke to Abbie Ross at the Consett Branch who was very helpful and knowledgeable about the area and answered all my questions.
Abbie made the booking process very simple and easy to follow.
First class service as always!
5. maj 2026
Besvarelse fra Hays Travel - Consett
Thank you for the lovely feedback, hope you have an amazing time ... Many Thanks Abbie
Excellent staff good tie up with each…
Excellent staff good tie up with each other never in doubt we wouldn't be satisfied
4. maj 2026
Besvarelse fra Hays Travel - Consett
Thank you for the lovely feedback, Many Thanks Katelyn
Absolutely brilliant experience booking…
Absolutely brilliant experience booking with Abbie at hays travel consett
28. april 2026
Besvarelse fra Hays Travel - Consett
We are happy you had such a brilliant experience booking with us. Thank you for sharing your positive feedback; we really appreciate it,
Thankyou
Abbie
Besvarelse fra Hays Travel - Consett
Hi Gillian,
We appreciate you taking the time to share your consistently positive experiences with our service; thank you so much!
Kind Regards
Hays Travel Consett
Chloe
all questions answered no issues…
all questions answered no issues whatsoever!
A great agent and knowledgeable
3. maj 2026
Besvarelse fra Hays Travel - Consett
Hi,
We appreciate you taking the time to leave us this great review! We're so glad to hear that our agent was knowledgeable and helpful.
Kind Regards
Hays Travel Consett
Alison
Besvarelse fra Hays Travel - Consett
Thank you for the lovely feedback - Many Thanks Mia
Besvarelse fra Hays Travel - Consett
We appreciate you taking the time to share your positive experience. We're glad you found our team helpful and informative! Kind regards, Margaret
Besvarelse fra Hays Travel - Consett
Thank you for the lovely feedback, Many Thanks Amanda
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