Sarah was very helpful, she listened to our requirements and found us exactly what we wanted. She is patient and we are very pleased that we could book the flights, hotel, transfers, car parking and... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... Se mere
Virksomheden har svaret
The Young lady whom we spoke to, Emma. was very welcoming, always positive. Nothing was too much trouble and helped us arrange the itinerary and hotels we were looking for. Her knowledge was excellent... Se mere
Virksomheden har svaret
I usually book package holidays on line for me and my wife, but wanted to book a city break including a flight and hotel for just myself, not available through any of the mainstream companies. So I de... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
10a High Street, SN15 3ER, Chippenham, Storbritannien
- 01249566039
4,9
Fremragende
499 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent experience
Charlotte our consultant was excellent, nothing was to much trouble, we looked at multiple deals and locations and Charlotte was only to happy to go through them and make our booking experience a pleasure.
2. marts 2025
Besvarelse fra Hays Travel - Chippenham
Thank you for your lovely feedback. It was a pleasure to help find the perfect family holiday for you all. I can't wait to hear all about it :)
Grace was amazing
Grace was really helpful and we got what we were looking for.
She was attentive to our needs and ensured we were happy all the way through the process
2. marts 2025
Besvarelse fra Hays Travel - Chippenham
Thank you for this lovely review.
Special family trip to Lapland
Sarah was especially lovely and patient spending as much time as I needed to book our upcoming special family trip to Lapland with all the works.
1. marts 2025
Besvarelse fra Hays Travel - Chippenham
Thank you very much for your lovely review. Have a wonderful time. :)
Sarah was amazing ...found perfect…
Sarah was amazing ...found perfect holiday so quick and easy ...will recommend Hays travel chippenham to everyone
26. februar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you so much for your review. So happy that you were so pleased with our service that you will Recommend us to everyone Thank you again.
The young lady who served us was so…
The young lady who served us was so lovely. Best customer service ever! She came across very excited for us and she made us feel comfortable with her gorgeous smile. Imagine our surprise when she told us she was an apprentice!! Well done Hays on your excellent customer support. The young lady was also familiar with cruising and this made us feel complacent about our choice.
Huge thanks to Grace Kenny and you are going to go far in the travel industry! Whoever employed her needs a medal.
9. februar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you for your lovely review x
Friendly, effective customer service
Sarah was so patient and worked hard to find us the best possible deal for our flights. Everyone in the office was friendly, helpful and welcoming. We will definitely use Hayes again.
25. februar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you for your lovely review. It was wonderful to meet you. Have the best time :)
Friendly approachable staff
Friendly approachable staff, book our holiday no problem.
25. februar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you for your lovely review.
Besvarelse fra Hays Travel - Chippenham
Thank you for your kind review.
Great experience with Sarah P
Great experience with Sarah P.
Very professional and knowledgeable, we got a great deal too.
16. februar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you for your lovely feedback. Best regards, Sarah :)
Just great service from a delightful…
Just great service from a delightful assistant who really couldn't do enough to help.
Grace, who'd declared she was an apprentice, was clearly still very experienced and capable, and where she did encounter a process she hadn't seen before, she didn't guess or bluff it out but rather sought clarification so as to make sure she only passed on correct and useful information.
At the time, she was also juggling a call to another office for which she'd been on hold for ages; it really wouldn't have reasonable to expect her to lose her place in the queue and she politely explained her position to both us and her on-hold caller and progressed both tasks with minimal fuss.
Much kudos to Grace for tolerating our vagaries and lack of certainty!
15. februar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you so much for this lovely review. Your most welcome. Grace
Besvarelse fra Hays Travel - Chippenham
Thank you, lovely to see you and we're happy to have been able to get you booked on your upcoming holiday! Happy travels and see you soon :)
We have booked with these for years
We have booked with these for years, as we always get excellent service. Sarah even helped me put the cruise personalizer on my phone.
6. februar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you for the kind review :) Kind regards Ruth
The staff were very customer focused…
The staff were very customer focused and helped us on our way with our cruise, as this the first time we have ever done a cruise
1. februar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you very much for your wonderful review. You will have an amazing time. Can't wait to hear all about it :) Kind regards, Charlotte
Besvarelse fra Hays Travel - Chippenham
You are very welcome Anne. Ruth
Karen was amazing!!!
Karen was amazing!!!
Thank you to Karen for helping me and my family book a very important holiday. She gave us great advice on where to stay and what part of greece we would all be happy to visit.
With her help me and my family will now be able to have a wonderful holiday for the first time in years.
30. januar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you for your feedback. Have the most amazing time :)
The staff in Hays Chippenham are The best travel experts ever
The staff in Hays Chippenham are incredible. Nothing is too much trouble. We book all our travel with them and I would not want to go elsewhere. They are so helpful and go out of their way to help create memorable trips with a huge variety of destinations and experiences. Ruth has helped me for years and is my go to person. l cannot recommend them highly enough
15. januar 2025
Besvarelse fra Hays Travel - Chippenham
It is always a pleasure and we are always here for you . Ruth & Nicole
Besvarelse fra Hays Travel - Chippenham
Thank you for your kind review. Kind regards, Sarah P
Karen looked after us efficiently and…
Karen looked after us efficiently and professionally. The service could not have been better. We ended up with exactly what we wanted
11. januar 2025
Besvarelse fra Hays Travel - Chippenham
Thank you for your lovely feedback. Have the best time :)
I always use Hays travel
I always use Hays travel, they treat you well, and if uou have a problem they do all they can to help solve it
30. december 2024
Besvarelse fra Hays Travel - Chippenham
Thank you so much for the lovely review, you are very welcome. Ruth
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