Martin was extremely helpful and very knowledgeable- he had personal experience of the cruise we were looking to book. We were apprehensive about using a travel agent as we were worried it would be al... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have been booking at Hays for a long time now, nothing is ever a problem, Lucy was brilliant at sorting us oldies 😀 out for our summer holiday next yr thank you
Virksomheden har svaret
The knowledge and experience shown by Claire helped to guide us towards an excellent choice of hotel in Sorrento. She informed us that it was actually possible to fly out from Newcastle Airport, wh... Se mere
Virksomheden har svaret
Assisted by Claire to book P&O cruise which would meet all our needs including transport to Southampton. Found Claire very knowledgeable able to ensure cabin and deck requirements met also at a great... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
13-15 English Street, CA3 8JW, Carlisle, Storbritannien
- 01228264653
5,0
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service once again
Excellent service once again, very knowledgeable, helpful and friendly service
26. august 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou so much for booking with us again and your kind comments, we really appreciate it and it is always a pleasure to assist with your plans.
Kind regards
Claire
Always get superior treatment from…
Always get superior treatment from Martin the Manager who, because of our age and inability to manage the internet treats us with understanding and respect!
25. august 2026
Besvarelse fra Hays Travel - Carlisle
Thanks for booking with us again, it is always a pleasure to help with your plans.
Regards
Martin
Great holiday company
I have used hays many times to arrange my holidays, always happy to help and get great prices, with a great service all round. Would like to thank jess and Martin for helping us get sorted again.
23. august 2026
Besvarelse fra Hays Travel - Carlisle
Many thanks for your kind words, It was a pleasure booking your trip
Jess =-)
Besvarelse fra Hays Travel - Carlisle
Thanks for booking with us again and for your kind comments.
Kind regards
Olivia
Besvarelse fra Hays Travel - Carlisle
Thank you for your kind words Susan, it was a pleasure booking your holiday.
Liv :)
Claire was patient
Claire was patient, friendly and gave great advice. Great service,.Every member of staff greets you on arrival making it very welcoming.
22. august 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou so much for booking with us again and your kind comments, we really appreciate it and are happy to assist with your plans.
Kind regards
Claire
Helpful staff going that extra mile
Helpful staff going that extra mile. Thanks to Claire and Lucy our holiday is just what we asked for 10 out of 10
23. august 2026
Besvarelse fra Hays Travel - Carlisle
Thanks for booking with us again and for your kind comment.
Many Thanks
Martin
Easy booking process
Easy booking process. In-all booked and sorted in 15 minutes. Excellent service. Jessica was very helpful and friendly, a great asset to Hays. Always book with Hays, highly recommend.
23. august 2026
Besvarelse fra Hays Travel - Carlisle
Many thanks for your kind words and repeat business both
Jess =-)
Always book with hays Lucy is so…
Always book with hays Lucy is so friendly and helpful very patient all the other staff are lovely always say hello with a smile
23. august 2026
Besvarelse fra Hays Travel - Carlisle
Many thanks for your kind words and repeat business Elaine , It was a pleasure to book another trip for you. Lucy :)
Very helpful woman Bethan and sorted…
Very helpful woman Bethan and sorted quickly and effficilantly.
21. august 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou so much for booking and your kind comments, we really appreciate it.
Many Thanks
Bethan
Assisted by Claire to book P&O cruise…
Assisted by Claire to book P&O cruise which would meet all our needs including transport to Southampton.
Found Claire very knowledgeable able to ensure cabin and deck requirements met also at a great price.
13. august 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou for choosing to book your cruise with us and thanks for your kind words. We really do appreciate it.
Kind regards
Claire
Listening to what we wanted from…
Listening to what we wanted from holiday. Made the booking easy for me.
21. august 2026
Besvarelse fra Hays Travel - Carlisle
Thanks for booking with us and for your kind words. It was a pleasure to help with your plans.
Kind Regards
Martin
Jess at the Carlisle store was lovely
Jess at the Carlisle store was lovely. Very knowledgeable on the areas we were looking to book and really friendly. Thank you for helping us book our holiday. I always trust and book with Hays Travel.
20. august 2026
Besvarelse fra Hays Travel - Carlisle
Many thanks for your kind words and repeat business Dawn, It was a pleasure to book your trip
Jess =-)
Easy holiday booking
As always exceptional service from Claire , holiday booked over ohone ., details emailed straight away , all good , thank you
20. august 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou so much for booking with us again and your kind comments, we really appreciate it.
Many Thanks
Martin
Jess always makes our holiday booking a…
Jess always makes our holiday booking a relaxing, easy experience.
12. august 2026
Besvarelse fra Hays Travel - Carlisle
Many thanks for your kind words Caroline, It was a pleasure booking your trip
Jess =-)
Excellent service.
The knowledge and experience shown by Claire helped to guide us towards an excellent choice of hotel in Sorrento.
She informed us that it was actually possible to fly out from Newcastle Airport, which was a bonus.
Claire researched many aspects of the hotel so that we were very happy that it suited us well.
Many thanks to Claire, we will certainly use Hays Carlisle again!
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Hays Travel - Carlisle
Thankyou for your kind words and for booking your trip with us instore. It was lovely to meet you both and it was a pleasure to assist with your plans.
Kind regards
Claire
The team are always so helpful and…
The team are always so helpful and knowledgeable.
16. august 2026
Besvarelse fra Hays Travel - Carlisle
Thanks so much for booking with us again, we really do appreciate it.
Kind regards
Claire
Lucy has arranged a few holidays for…
Lucy has arranged a few holidays for me,she shares good tips and has good knowledge about so many countries. She's very bubbly and patient and I would recommend her to anyone considering a holiday
18. august 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou for your kind words and for booking with us again, we really appreciate it.
Many Thanks
Lucy
Helpful and very friendly
18. august 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou for booking your holiday with us, it was a pleasure to help with your plans.
Many Thanks
Jess
Besvarelse fra Hays Travel - Carlisle
Thankyou for your kind words and for booking your trip with me.
Kind regards
Bethan
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