As ever went to Hayes’s travel (wouldn’t go to anyone else) with no clue where we wanted to go. this time it’s a big shout out To Martin who like the rest of the team has the patience of a saint, a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had an excellent booking experience. From the moment we walked into Hays, girl who served us (can't remember her name unfortunately) was brill. We told her where we wanted to go & when, she comp... Se mere
Virksomheden har svaret
Bethan was super helpful and very knowledgeable about what holidays were on offer and coming up. She took time to find out exactly what we wanted and made sure we were happy with our choice. Beats buy... Se mere
Virksomheden har svaret
Rachel was very helpful on arranging not one but two wonderful city breaks for us, when we undecided on location and had very limited dates! Would recommend. We'll be back to book another soon.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktoplysninger
13-15 English Street, CA3 8JW, Carlisle, Storbritannien
- 01228264653
5,0
Fremragende
2 t anmeldelser
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Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Hayes offer that personal service that…
Hayes offer that personal service that some large companies lack .
27. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you both for kind review and thank you for booking with us again.
Hayley
Service was excellent with haley
2. august 2026
Besvarelse fra Hays Travel - Carlisle
Thanks for booking with us again, we really appreciate it.
Kind regards
Hayley
I had looked up our Cruise on tui…
I had looked up our Cruise on tui website, then phoned Hays Travel. Spoke to a lovely member of staff who arranged everything for us. The price was about the same, but much easier to be able to walk into the shop with any questions...
26. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou for your kind words and for booking your cruise with us. It was a pleasure to assist with your plans.
Kind regards
Hayley
Besvarelse fra Hays Travel - Carlisle
Thankyou for booking your holiday with us instore and for your kind comments.
Kind regards
Bethan
Lucy was very helpful and we booked
1. august 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou for booking with us again, it was a pleasure to assist with your plans.
Kind regards
Lucy
Bethan was super helpful and very…
Bethan was super helpful and very knowledgeable about what holidays were on offer and coming up. She took time to find out exactly what we wanted and made sure we were happy with our choice. Beats buying online any day.
24. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thankyou for your lovely comments and for booking with us instore. It was a pleasure to assist with your plans.
Kind regards
Bethan
Helpful staff especially Jess
23. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you so much for your kind words, Jess
Brilliant as always,the Carlisle shop…
Brilliant as always,the Carlisle shop staff are so helpful
30. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you so much for your kind words, Jess
Very helpfull very proffesioal,gave…
Very helpfull very proffesioal,gave advice just so friendly and kind
29. juli 2026
Besvarelse fra Hays Travel - Carlisle
Many thanks for your kind words and repeat business Ann, It was a pleasure booking your cruise
Jess =-)
friendly helpful staff every time to…
friendly helpful staff every time to help you pick the holiday that you want
29. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin
The lady in the shop was very helpful…
The lady in the shop was very helpful and very patient with me
22. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you for your kind words it was a pleasure booking your holiday. Thanks, Lucy
As ever went to Hayes’s travel…
As ever went to Hayes’s travel (wouldn’t go to anyone else) with no clue where we wanted to go. this time it’s a big shout out To Martin who like the rest of the team has the patience of a saint, after a couple of hours finally sorted us with another holiday .
I would say keep up the good work but absolutely no need as each member of staff are brilliant infact we are now on first names basis which to me means a lot
So see you all when we get back from this holiday !
28. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin
Happy with the service we received when…
Happy with the service we received when calling in at the Carlisle store,however if we hadn't quired the price we would have paid approximately £250.00 more for the holiday.Why is Jet2 payment date a month later than your payment date? I would propose we pay half the balance on 20/8 and the remainder on the20/9. Your sales assistant Bathne was most pleasant and helpful.
21. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you for taking the time to speak to me regarding your comments, Kind regards Martin
All very professional
All very professional, efficient, and informative, also very helpful.
Bethan was really lovely.
16. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin
Friendly staff
Friendly, knowledgeable staff made booking easy, everything explained simply. Will definitely use again.
21. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin
Always helpful
Always helpful, and friendly staff who listen to what you are looking for and help get the best holiday available.
26. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin
Rachel was very helpful on arranging…
Rachel was very helpful on arranging not one but two wonderful city breaks for us, when we undecided on location and had very limited dates! Would recommend. We'll be back to book another soon.
19. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thanks so much for your kind review. It was a pleasure to book your holiday. Thanks again Rachel
Martin listened to what we wanted and…
Martin listened to what we wanted and in no time he had us booked up and ready for another trip
26. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin
Exceptional service
We had an excellent booking experience. From the moment we walked into Hays, girl who served us (can't remember her name unfortunately) was brill. We told her where we wanted to go & when, she compared prices, showed us the different prices between weeks. chatted to us, explained everything, went through everything. Any questions I had, she answered, nothing was to much trouble.
We had an excellent booking experience in Hays last year, this is why we returned to Hays this year & once again had excellent service.
Would very highly recommend Hays. Customer service is exceptional
26. juli 2026
Besvarelse fra Hays Travel - Carlisle
Thank you for your kind words and for booking your holiday with Hays Travel in Carlisle , Martin
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