NO GOODS RECEIVED
NO GOODS RECEIVED, ordered 11 Oct (sunday) customer services started well when initially (12 oct) contacted to advise
House number incorrect on order advised this issue had been addressed and icorrected. OCT 14 checjked tracking - awaiting collection by yodel re 'parcel data received awaiiting collection ( NOT DESPATCHED), also looked at shop tracking (NoTE: THIS STATUS HAS NOT CHANGED - checked again today 17 OCT -No recorded despatch) 15 OCT customer services admitted 'there had been a problem with staff absenteeism (parcel now one day late) through sickness causing a delay later in despatch
2 days late, sent further email requesting a cancellation and refund for goods - no response, left itsix hours and advised customer services I would seek refund through my credit card provider. 17 Oct - have not as yet contacted my credit yet but will by later today Mr James Titmuss of
time for Paws.






