Contacted Hanicks regarding locating a replacement gas valve for a very old Ideal Elan Rs40 boiler. Spoke to a lovely lady who took details and stated she would call me back after checking availabilit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Contacted Hanicks regarding locating a replacement gas valve for a very old Ideal Elan Rs40 boiler. Spoke to a lovely lady who took details and stated she would call me back after checking availabilit... Se mere
Virksomheden har svaret
I would highly recommend Hanicks to anyone.The product arrived exactly as advertised and was so well wrapped it couldn't be damaged during shipping. The product I received ( Glow worm analogue tim... Se mere
Virksomheden har svaret
TERRIBLE CUSTOMER SERVICE Ordered a part through b&q website turns out this is the company supplying the part they used royal mail to deliver. Royal Mail has delivered to the wrong address and I... Se mere
Same dimensions as the Grundfos pump I removed. Sufficient cable with crimped ends. Two new washers. Instruction booklet in English and Polish. Some of the phrases need improvement to be corre... Se mere
Virksomheden har svaret
We are an Independent boiler & gas spares stockist based here in the UK. We have access to over 100,000 individual products, and all backed up with a fully equipped technical team to ensure you order the correct part first time. #AllPartsForAllBoilers
Kelham Street, DN1 3QZ, Doncaster, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awful company. Avoid unless you want to be charged twice and get no proof of reason by them.

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Great quick service well wrapped

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Great service from start to finish. From initial phone call to part fitted in boiler in under 24 hours . Thanks Chris and thanks Royal Mail 👍🏻

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I was really in trouble with having no control for my central heating but they had the right part at the right time and it was with me within 2 days

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Searched for a suitable replacement for the Honeywell as the temperature buttons won't working properly. Found the Hanicks site with this controller and checked it out. Purchased and received so quickly. Quick read of the instructions and it was programmed and linked to the boiler in 20 minutes. So much better than the Honeywell, really pleased with it. Hanicks customer service excellent too.

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Great price. Helpline was a bonus. Part Arrived on time

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Hanicks Heating and Spares exceeded my expectations. The diverse selection of spares, coupled with their attentive and knowledgeable staff, made my shopping experience seamless. The customer service was exceptional, providing valuable insights and assistance. Hanicks is a reliable choice for anyone in need of heating spares, offering both quality products and excellent service.

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Superfast delivery ordered through Amazon lunchtime arrived next morning before I was up
Great service

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The part was fitted to our boiler and it made the hot water work very hot that we needed.

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Ordered a PCB for Vaillant combi boiler Sunday arrived Tuesday 1st class service. Now installed and running. Only original part. No third party substitute. Will use this company again..

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Brilliant product….only took a few minutes to set up. Definitely recommend.

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Hanicks' refund policy does not comply with UK law. Refused a refund. Don't trust them.
Don't believe their replies. UK law permits all products bought unseen online to be returned (including if opened). Hanicks do not comply with UK law.

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Product was faulty so returned it with proof of posting and tracked receipt but they claimed that it had not been received and would not refund me!. Maybe a little suspect don’t you think?
The response was a bat off as the actual manufacturer replaced the timer in the end when it was proven faulty, but that does not excuse the fact that this supplier denied receipt of the return even after proof was provided!

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I would highly recommend Hanicks to anyone.The product arrived exactly as advertised and was so well wrapped it couldn't be damaged during shipping.
The product I received ( Glow worm analogue timer clock ) is working absolutely perfect.Top marks to Hanicks from really happy customer.
Brian Coombes
Dublin
Ireland

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Really great product and super fast delivery which was needed as our carbon monoxide sensor stopped working. Would definitely recommend the product and the company.

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My new programmer arrived quickly and was really easy to pair with my existing relay box using the you tube video.

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Truly awful experience and total lack of any customer support from this company. The thermostat they sent me was broken, it had a pin snapped off inside. I returned it to them the same day and they only refunded half my money. After disputing this I eventually got a full refund, then a couple of weeks later they re-charged my card almost the full amount saying I “returned then the wrong product”. This is a complete lie, I had no other thermostat I could possibly send them, and time after time asking them to prove this or re-issue my refund, they’ve totally ignored my messages. Amazon have been unable to help because Hanicks isn’t bothering to respond to their messages either!
I’m almost £200 out with no thermostat, I’ve don’t nothing wrong, and this awful, thieving company have disappeared off the face of the earth. Just give me my money back! I’m pregnant and don’t need this anxiety or to have lost so much money!

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Brilliant service will definitely use them again

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.