Contacted Hanicks regarding locating a replacement gas valve for a very old Ideal Elan Rs40 boiler. Spoke to a lovely lady who took details and stated she would call me back after checking availabilit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I would highly recommend Hanicks to anyone.The product arrived exactly as advertised and was so well wrapped it couldn't be damaged during shipping. The product I received ( Glow worm analogue tim... Se mere
Virksomheden har svaret
TERRIBLE CUSTOMER SERVICE Ordered a part through b&q website turns out this is the company supplying the part they used royal mail to deliver. Royal Mail has delivered to the wrong address and I... Se mere
Same dimensions as the Grundfos pump I removed. Sufficient cable with crimped ends. Two new washers. Instruction booklet in English and Polish. Some of the phrases need improvement to be corre... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med VVS-udstyr
- også i
- Gasselskab
- Gastekniker
- Leverandør af varmeudstyr
- Varmeentreprenør
- VVS-installatør
Skrevet af virksomheden
We are an Independent boiler & gas spares stockist based here in the UK. We have access to over 100,000 individual products, and all backed up with a fully equipped technical team to ensure you order the correct part first time. #AllPartsForAllBoilers
Kontaktoplysninger
Kelham Street, DN1 3QZ, Doncaster, Storbritannien
- 01302 279234
- sales@hanicks.co.uk
- www.hanicks.co.uk
4,4
Fremragende
471 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 40 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Don’t buy from this company… con artist…
Don’t buy from this company… con artist lies and cheat….? By the look of it, what they did to me.. are doing to others too.. ordered a fan for my boiler that was making a noise. Sent back, then they told Amazon I sent wrong part back so they don’t have to refund… rubbish lies
… stay away from them
19. august 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Hi,
Please ensure you order the correct part before ordering.
We have a fully equipped technical team on hand to check any compatibility queries. In the event you find you have ordered incorrectly please ensure the item is returned in original brand new sealed condition.
Don’t try and turn it around by saying…
Don’t try and turn it around by saying I ordered the wrong parts.
Your advert quite clearly state NEW UNUSED
You’re just con merchants!
Liars and Cheats.
Purchased a fan online described as new. Unpacked item to find it has been used.
Contacted seller to be told if you want the new, new unused one it’s £50 more.
They obviously have their own definition of new.
You’ve got some front leaving that reply knowing full well I ordered the correct item.
You’re just a bunch of con merchants trying it on
Date of experience: 29 September 2023
Edit
Reply from Hanicks Ltd
2 days ago
Sorry to hear you accidently ordered the incorrect part, we insist you contact our tech team prior to ordering to save on disappointment.
2. december 2023
Uopfordret anmeldelse
Precise replacement
Received the precise replacement for the part we ordered and received it earlier than expected. Thank you for your prompt service. Would recommend.
1. december 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Excellent.
Happy customer
A fast and helpful service. Good to see there are still some reliable companies out there.
29. november 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Perfect, just in time for Xmas.
Speedy parts
Ordered a spare part for the boiler, ordered at around 1:30pm arrived the next morning, brilliant. Heatings back on!
29. november 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
That's great to hear, thanks.
Replacement for Honeywell cm 921
If you need a replacement for a failed cm 921 Honeywell wireless thermostat, this is the one to buy.
Just take it out of the box and follow the instruction video to pair it with your receiver and job done.
Brilliant product.
23. november 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
As simple as that!
Excellent service and technical help…
Excellent service and technical help timer and relay working perfectly
24. november 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Great to hear, thank you for using Hanicks Ltd.
Fantastic service
Fantastic service. Ordered timer for vailant boiler, delivery was 48 hours. Arrived day after order placed. Would use this company again in a heartbeat!
15. november 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Brilliant. Thank you Tracey
Fast and straightforward
12. november 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Perfect *****
The communication was excellent
The communication was excellent, the part ordered was as described and delivery efficient, but most of all, was the very competitive price of the 3 - way diverter Honeywell valve I bought for my central heating system. Thank you.
Robert Taylor
10. november 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Great to hear. Thank you Robert.
Helpful and friendly staff
Teresa went out of her way to help, very friendly, excellent customer service. I then spoke to Chris who was also very friendly and helpful, cannot recommend this company highly enough. Thank you
1. november 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Teresa is fantastic, we are so lucky to have her. We will definitely pass on your kind comments.
GENUINE Honeywell part, good price, next-day delivery
Browsing for a GENUINE Honeywell mid-position valve for my central heating, I found Hanicks on OnBuy. Lowest price for the genuine article and offering next-day delivery. Seemed too good to miss. Valve arrived next day as promised; genuine Honeywell and fitted exactly where the old one was removed. Brilliant service – Thanks! Old valve gave us 36 years service – hope this does just as well!
3. november 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
36 Years that is a brilliant length of service. If only everything was like that. Thanks for getting in touch.
Use Hanicks for that obsolete part - well done.
I tried everywhere to obtain an obsolete part. Finally I found the part at Hanicks. Chris was very helpful and put the only one in stock to one side, whilst I placed the order. It arrived next day, was easy to fit, and now after several attempts by the Boiler service engineer (35 years servicing my boiler) I have managed to get the boiler working myself. Thank you very much Hanicks for your excellent service.
25. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Yes its true we are the OBSOLETE specialist and very proud we could help you out.
Great service and easy to install
22. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Thank you.
Purchased a Honeywell zone valve of…
Purchased a Honeywell zone valve of Amazon, despite having a Honeywell sticker on the valve head it’s definitely fake.
18. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Sorry to hear you accidently ordered the incorrect part, we insist you contact our tech team prior to ordering to save on disappointment.
Helpful service and competitive
Needed a replacement wireless thermostat for the boiler. Hanicks supplied it next day at a competitive price AND had a YouTube video showing how to install it easily without the need for an expensive engineer call-out.
10. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
So glad we could help.
Speedy Service
Speedy. Unit in an excellent condition with all the relevant documentation.
3. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Super fast next day delivery, what more could you want!
My Delivery was on time.item was delivered the next day on…
My item was delivered the next day on time.
So far very good ,the item looks easy to fit.
23. september 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
We are super fast!
Ordered a boiler part and it arrived 2…
Ordered a boiler part and it arrived 2 days earlier than expected. Absolute A+ service, thank you. I would definitely be using these again
6. august 2023
Uopfordret anmeldelse
Besvarelse fra Hanicks Ltd
Speeeedy! Thanks for choosing Hanicks Ltd.
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