Fantastic products and excellent value for money! It was also super easy to return unwanted items from my order - I ordered duplicates so that I could try out at home to see which fitted best in my ro... Se mere
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Se, hvad kunderne siger
Easy to order online, delivery options good in a decent timescale. Seating is very firm... regrettably you can't try before you buy .... but should soften with time. Fantastic fabric. Delivery guys... Se mere
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It's a lovely TV unit, but very very difficult to build. A lot of drilling into areas with no guidance holes. So I wouldn't recomend this product to someone who isn't extrememly confident in their fur... Se mere
Virksomheden har svaret
Easy website to use, delivery of click & collect order was to time and collection went smoothly Thank you. A little concerned that if I needed to return item I would have to reseal it in the original... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Habitat
Skrevet af virksomheden
Since 1964, Habitat UK has created furniture, homeware, interiors accessories and lighting that is innovative, enduring and liveable.
From seasonal collections to style classics, almost everything found at Habitat is designed by Habitat – and it can all be seen and shopped at habitat.co.uk.
Check out our
Furniture, Sofas & Armchairs and Home Furnishings ranges.
Visit Habitat
Habitat UK
Skrevet af virksomheden
- We're listening
- We’re keen to hear about how you found shopping with habitat.co.uk and let us know how we did. Good or bad, we’re listening.
Kontaktoplysninger
33 Holborn, EC1N 2HT, London, Storbritannien
- 020 7695 6000
- customerservices@habitat.co.uk
- www.habitat.co.uk
4,3
Fremragende
45 t anmeldelser
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Item has not arrived
Item has not arrived. No correspondence about arranging delivery and very difficult to contact habitat. I suspect the only solution will come from writing this review
17. august 2026
Besvarelse fra Habitat
Hello Suley,
I am very sorry to hear your item has not arrived and you've had difficulty contacting us. We are looking into this delivery issue for you.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thank you,
-Rahul
I was a big fan of Habitat until it was…
I was a big fan of Habitat until it was incorporated into Argos and then I simply forgot about it as I don't very often look at Argos. But while looking for a specific item online, I found it in Habitat and was once again thrilled with its products. Habitat have always produced good quality items, and I was pleased to see the quality still remains the same. Delivery was next day which was wonderful, and the delivery personnel were lovely people and delivered on time. All in all, I look forward to shopping more at Habitat.
17. august 2026
Besvarelse fra Habitat
Hello Marilynn,
I am so pleased to hear you rediscovered us and are thrilled with your recent Habitat purchase! It's wonderful to know that our product quality continues to meet your expectations. We're also delighted that our delivery service was prompt and professional. I truly appreciate your kind words and look forward to welcoming you back for more shopping experiences with us.
Best wishes,
-Rahul
I ordered 2 wicker wall lights
I ordered 2 wicker wall lights. The one was missing a the black lamp reducer ring, the other was missing the black screw for the wall connecter. Such and inconvenience!
17. august 2026
Besvarelse fra Habitat
Hello there,
I sincerely apologize for the missing parts with your wicker wall lights. I understand how frustrating this must be and are taking steps to prevent this from happening again.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thank you,
-Rahul
Can’t get a return sorted as the…
Can’t get a return sorted as the information required is not clear . Attempts to message on x are also impossible unless I sign up to the premium service on x , which , surprise ,surprise costs more money .
As I wish to return a habitat sofa it’s not straightforward .help !!!
10. august 2026
Besvarelse fra Habitat
Hi there,
I am truly sorry to hear about the difficulties you're experiencing with your return and contacting us. We understand how frustrating unclear information and communication barriers can be, especially for a large item like a sofa. We are reviewing our return process and social media support to make it more accessible.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Quick delivery
Quick delivery, really good value for the price - lovely comfortable sofa
15. august 2026
Besvarelse fra Habitat
Hello there,
I am so pleased to hear you're enjoying your comfortable new sofa and that our delivery was quick. Thank you for your wonderful feedback!
Best wishes,
-Rahul
Broken Crockery on delivery
I ordered 2 boxed of habitate square bowls, they were not delivered by the courier on the day they were supposed to be deliered they were delivered 3 days later.
On delivery, both boxes of chona bowls were in broken pieces, the delivery box had obviouly been thrown about and the there was no secure packing so it was no wonder that the items were broken.
I contacted Argos on CHAT as there is way of speaking to them
It was agreed they would collect thext day , I did not receive confirmation of this and the parcel was not collected
I contacted Argos again and a new collection was arranged , then I had an email to say that the collection had been cancelled.
I contacted Argos again and they said they cancelled the original collection as it had not been sent to the courier but the arrange collection was still active and the parcel would be collected that day.
It was collected
I have received several messages since 1 to refund the postage, and then 1 to say they had received the parcel. and the last one to inform me that a refunf=d of £14 had been made ; I have just replied to that email to advise them the 2 sets of bowls were returned in the state I had received them ie broken and photographs of the box and contents taken when the delivery had been made.
What a fiasco I will never purchase from ARGOS again although there was never any dispute regarding the refund it has just been hassle to obtain it and the fact that I could not telephone them and had to deal with it throught] their CHAT so many times has been time consuming and unplesant for me.
That is why I gave a low rating and if the products had been packed securely prior to despatch there would have been no problem. I just hope the person and courier responsible for this are repremanded to ensure it does not happen again to a customer. Argos protocol also needs to be reviewed so that when things go wrong the customer and Argos customer service team can sort it out efficiently and quickly. At the moment I am still waiting for a response to my emails regarding the refund of £28
13. august 2026
Besvarelse fra Habitat
Hello there,
I appreciate you taking the time to provide such detailed feedback regarding your recent experience. I am truly sorry to learn about the significant issues you encountered with your order, from the delayed and damaged delivery of the bowls to the subsequent difficulties with the collection and refund process. I understand how frustrating and time-consuming it must have been to navigate these challenges, especially with the communication methods available.
I am actively reviewing our packing procedures to prevent similar damage during transit and are also looking into the courier service to ensure better handling of parcels. Furthermore, we are examining our customer service protocols to make sure that when issues arise, they are resolved efficiently and with clear communication. I acknowledge your concerns about the refund amount and are investigating this matter to ensure the correct resolution for the two sets of bowls. Your experience highlights areas where we need to improve, and we are committed to making these necessary changes.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thank you,
-Rahul
Great products and service
14. maj 2026
Besvarelse fra Habitat
Hello Linda,
I am so happy to hear that our products and service met your expectations. I truly appreciate your positive feedback!
Best wishes,
-Rahul
Bought a couple of low back armchairs
Bought a couple of low back armchairs. Still looking good. Comfortable nice deep wide seats and the price was fantastic. All arrived next day
8. april 2026
Besvarelse fra Habitat
Hello Melanie,
I am so glad to hear you're enjoying your low back armchairs and that they arrived so quickly! I appreciate your kind words about their comfort and value.
Best wishes,
-Rahul
Ok in the end
Well there was something missing and your customer service was very bad the first time I called. I was told I'd have to send everything back and start the order again, just because one box was missing. I said that was absurb or ridiculous don't recall which and the phone was put down on me. I had to call again and deal with the dreadful telephone options which don't always work. The 2nd customer services person knew what they were doing and was helpful.. Though I was told I'd have to call again on Monday....SIGH! However when I did a replacement was ordered and arrived promptly on Tuesday so that was good.
12. august 2026
Besvarelse fra Habitat
Hi Sally,
I appreciate you taking the time to share your experience with us. We sincerely regret the initial difficulties you encountered with our customer service and the dropped call. That is certainly not the standard of service we aim to provide. We are pleased to hear that the second representative was able to assist you effectively and that the replacement item arrived promptly. We are actively reviewing our processes to ensure all our team members provide consistent, helpful support from the first interaction. Your feedback is invaluable as we work to improve our telephone options and overall customer experience.
Thanks,
Souvik
Great competitive pricing
Great competitive pricing, bit long on delivery dates and availability, as well as high costing considering it was an already expensive order!!
12. august 2026
Besvarelse fra Habitat
Hello Charlotte,
I appreciate your feedback on our competitive pricing. I understand your concerns regarding delivery times and overall cost, and we are actively working to improve these areas.
Thank you for your Amazing 5-star review.
Best wishes,
Sumana.
I ordered a picture frame which had a…
I ordered a picture frame which had a Perspex front, when the website stated it was glass.
12. august 2026
Besvarelse fra Habitat
Hi there,
I appreciate you bringing this to our attention. We are reviewing our product descriptions to ensure accuracy regarding materials.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Very happy
The single bed chair looks good and is fairly comfortable as a chair altho a little low. Haven’t tried it as a bed yet but thinking I will put a mattress topper on it when I use it for a guest. Fast and free delivery and I got a discount code so I’m very happy.
10. august 2026
Besvarelse fra Habitat
Hi there,
I am so glad to hear you're happy with your new single bed chair and appreciate your positive feedback on our fast delivery and discount code! We hope your guests find it comfortable with the mattress topper.
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Lovely item if wasn't broken
Item broken on arrival!!
Was not marked fragile or glass and wrapped in one piece of wrapping in a cardboard box!
3. august 2026
Besvarelse fra Habitat
Hi there,
I am very sorry to hear your item arrived damaged. We are reviewing our packaging procedures to prevent this.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Fantastic throughout.
This order was made on behalf of my mum and it could not have gone more smoothly. Great communication from the team about delivery and the delivery team were fantastic and very friendly and helpful.
The bunk beds themselves are great and easy enough to put up as a mum on her own and my children have enjoyed them during their stay!
10. august 2026
Besvarelse fra Habitat
Hi there,
I am so happy to hear that the bunk beds were a success for your mum and her grandchildren! It's wonderful to know our team provided great communication and a friendly delivery experience. We appreciate your kind words.
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Avoid buying from this company
I repeat, avoid buying from this company. Do not kiss, definitely do not marry, despite their response here (see below), where they sent me to their chatroom and stupid me I went. Stupid me because I was already there and all they did was give me the run around. Asking for my details again and again.
Even the individual who signed off on their response here has chatted with me there. Once more they ask me again and again to provide my details on their unencrypted chatroom. And I do and they ask again.
Buyers remember, all of this stemmed from their delivery company refusing to deliver beyond ground floor, their sending delivery alert only a few hours before delivery, trying to deliver to a random neighbour when no one was home. Refusing to take it back to the warehouse, even though I made it clear I could not carry it upstairs, they keep trying to deliver it.
Avoid buying from this company. It is just a name. They buy from suppliers who buy from suppliers who use delivery partners who use delivery contractors.
Delivery company xdp will only deliver to the threshold/stairwell if you live in a block of flat. If it is a larger item you have to carry it up yourself.
They do not give a date when they will deliver before hand, they send you a message on the day telling you they will deliver within 2 hours.
I asked them to take it back, because there was no on home, they tried to leave it with a random neighbour. They have not made it to my door, so not my next door neighbour.
I asked for a refund, they ignored me. I am looking at going through small claims court at the moment.
10. juni 2026
Besvarelse fra Habitat
Hi there,
I appreciate you taking the time to share your detailed feedback regarding your recent experience. We are truly concerned to learn about the significant difficulties you encountered with our delivery process and the subsequent issues with your refund request. We understand how frustrating it must have been to deal with the delivery limitations, the lack of advance notice, and the attempt to leave your item with a neighbour when no one was home. We are actively reviewing our delivery partner protocols and internal communication procedures to prevent similar situations from occurring in the future. We are also looking into your specific refund request to ensure it is handled appropriately.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Lovely staff at branch in-Sainsbury’s…
Lovely staff at branch in-Sainsbury’s Hereford, made my purchase experience a delight!!!
9. april 2026
Besvarelse fra Habitat
Hi David,
I am so happy to hear our team in Sainsbury's Hereford made your purchase a delight! Thank you for your kind words.
Thank you for your Amazing 5-star review.
Thanks,
Souvik
Excellent value
Excellent value, looks great! Assembly took time, but instructions thorough and comprehensive!
Very happy with final set!
6. august 2026
Besvarelse fra Habitat
Hi there,
I am so happy to hear you're pleased with the value and appearance of your set! We appreciate you acknowledging the thorough instructions.
Thank you for your Brilliant 5-star review.
Thanks,
Souvik
Good quality quilt cover set
Good quality quilt cover set. Excellent, discounted price, love the colours, easy to order online and quick delivery.
6. august 2026
Besvarelse fra Habitat
Hi Tony,
I am so pleased to hear you love the colours and quality of your quilt cover set! It's wonderful that you found the online ordering easy and delivery quick. Thank you for your fantastic feedback.
Thank you for your Brilliant 5-star review.
Thanks,
Souvik
Besvarelse fra Habitat
Hi Maria,
I am so happy to hear that our service consistently meets your expectations. We truly appreciate your trust in us!
Thank you for you Fantastic 5-star review.
Thanks,
Souvik
Besvarelse fra Habitat
Hi Susanna,
I am so happy to hear you had a great experience with our product and appreciated the quick delivery!
Thank you for your Brilliant 5-star review.
Thanks,
Souvik
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