Very helpful and friendly phone staff who helped me get through being an idiot trying to place my online order. The delivery service is second to none. Absolutely helpful, siting products where I... Se mere
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Grove Nurseries was the ONLY place in the UK online who had a 2kg specific branded food for my dog AND who could delivery right away!! I ordered from Kenya as we were away and it was delivered to th... Se mere
Ordered Golden Wedding Rose. Weather in UK was unusually hot. Groves called me to tell me they were delaying delivery owing to the excessive heat. As I live in NW England it wasn't (had loads of rain... Se mere
We had a lovely and delicious lunch today at Ivy House! The staff was so accommodating to my elderly and disabled Mum, which we so appreciated. And they even made me a fabulous tuna salad which I so... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Groves Nurseries is a family business based in West Dorset. We in fact have a couple of nurseries, our main nursery and garden centre is in Bridport but we also have a small (but perfectly formed) plant nursery in Beaminster called Little Groves. We have been around since 1866 so we know a thing or two about gardening!
Spend over £75 for fast free delivery
Spend over £75 for fast free delivery
Spend over £75 for our fast free delivery, enter your mobile number on your order to receive a text message with an hour slot.
Kontaktoplysninger
West Bay Road, DT6 4BA, Bridport
- 01308 422654
- sales@grovesnurseries.co.uk
- www.grovesnurseries.co.uk
4,9
Fremragende
3 t anmeldelser
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Delivery date
I had to call about my delivery because it didn't appear it would turn up on the day specified, 21st Oct, which is what my order showed. I was told that someone had put it down for delivery on the 25th - no idea why, and I wasn't notified. However, Groves came up trumps and organised delivery immediately, so thank you very much. Much appreciated.
21. oktober 2024
Besvarelse fra Groves Nurseries
Sorry we initially noted the date incorrectly for your delivery, simple human error putting it onto our delivery schedule. It rarely happens, but we will always do our utmost to get orders out on the expected date and I'm pleased we could turn it around for you so quickly.
First time I have used Groves but will…
First time I have used Groves but will most certainly use them again.
The well packaged plants arrived promptly, in excellent condition and with helpful care instructions.
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Groves Nurseries
Our expert plants team will be pleased to hear you're enjoying your new plants, thanks for posting feedback.
Besvarelse fra Groves Nurseries
Thank you for your feedback, we're pleased you found it easy to order from Groves.
Good service
Delivered when they said they would and left it where I requested. Good service through out Thank you
2. oktober 2024
Besvarelse fra Groves Nurseries
Lovely to hear you are pleased with the service from the Groves team, thanks for leaving us a review.
Large Healthy Plants
Communication was excellent. Delivered large healthy plants within a few days of placing the order. Highly delighted with my purchase
28. september 2024
Besvarelse fra Groves Nurseries
So pleased you are delighted with your plants, thank you for leaving a review for Groves.
Really Really Bad Experience
First up we visited the Bridport Branch restaurant which had dirty tables, which in the end we cleaned ourselves & the staff didn’t care.
Only one pay point open to order food at, causing massive queues.
Lady taking orders was abrupt & rude.
Food quality is below par for the prices, could get better quality in a supermarket restaurant.
Cutlery was dirty, staff seemed uninterested in the customers.
My family also visited the Bridport shop branch on Weds 25 Sept around 1pm & I am very concerned about their understanding of health & safety!
They had a member of staff using an angle grinder throwing sparks everywhere in an open area right next to customers!! The guy using the angle grinder didn’t even wear safety glasses, the sparks were flying everywhere towards customers!!
Plus the noise was deafening within the shop, the staff looked highly amused by the discomfort that the noise was causing to the customers within the shop.
Utterly disgusting shop.
I’d honestly rather go elsewhere in the future.
Utterly ridiculous.
Thank you for the free headache.
24. september 2024
Uopfordret anmeldelse
Besvarelse fra Groves Nurseries
Hi Dacian, Thank you very much for taking the time to write your review, although I am obviously disappointed to read the contents.
First of all with regards to Ivy House, this does not sound like our normal high standards and I would like to look into the further. Would you be able to let me know when you visited? We usually have very good feedback about the pricing and quality of the food. As well as the attentiveness of the team so I am sorry that that wasn't the experience when you visited. I know I Monday we were short staffed in there.
As for the angle grinding, yes you are quite right that shouldn't have been happening in the shop itself. I have spoken to the contractor involved and explained that we expect better standards of health and safety, particularly when the public are in the near vicinity. I would love to be able to talk to you to discuss your experiences. If you can give me a call on 01308 422654 I would appreciate it.
In the mean time please accept my apologies for what you and your family experienced when visiting. I can assure you that we do usually operate at much higher standards than what you saw.
Kind regards
Charlie Groves
Manager
The rose arrived beautifully packed &…
The rose arrived beautifully packed & in perfect condition. Ordering online was very straightforward.
Always SO helpful and cheerful. A really lovely, family company, hugely valued by the local community.
29. august 2024
Uopfordret anmeldelse
The Ivy cafe is a lovely place
The Ivy cafe is a lovely place. The staff are friendly and very efficient. We have been going there for lunch every few weeks for over a year now but more recently we have become tired of the menu which has not changed much since we started going. I know that there are daily specials but that appears to be on a rolling menu. It would be great if there were toasted sandwiches, panini’s and baguettes on offer because not everyone wants a cooked meal at lunch time. I trust you will take this review as constructive because you have a fantastic garden centre and the Ivy is brilliant.😊😊
13. august 2024
Uopfordret anmeldelse
Followed my delivery instructions and…
Followed my delivery instructions and were very helpful -Groves delivered the compost promptly and carried it to the garden.
1. august 2024
Uopfordret anmeldelse
Web site easy to search,order and pay
7. august 2024
A great local nursery
A great local nursery - friendly service.
The only thing I found a little frustrating is not being provided with at least an approximate delivery time.
16. juli 2024
Groves Nurseries is my favorite place…
Groves Nurseries is my favorite place for all things garden-related. They have an incredible variety of plants and gardening supplies. Ordering online was simple, and my plants arrived healthy and well-packaged. The customer service team was also very helpful when I had a question about care instructions. Highly recommend Groves Nurseries for any gardening enthusiast!
4. juli 2024
Uopfordret anmeldelse
Online ordering and home delivery
Ordered a raised bed (made up) bark and compost
Arrived when I was at work and left safely inside the side gate
Very easy to order online
Great service
3. juli 2024
Parcel delivered on top order plants…
Parcel delivered on top order plants inside healthy and a really good size
28. juni 2024
One of the roses ordered was the wrong…
One of the roses ordered was the wrong one. It was immediately replaced. The packing and condition of roses was perfect.
25. juni 2024
Redova climbing roses
We ordered 2 redova climbing roses the roses that were sent are lovely strong good shape roses. We haven’t even had them a week and they have plenty of new shoots.
The delivery packaging an speaki g to customer services was outstanding. We will be ordering again very soon
24. juni 2024
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