Ordered a new filter on the website, order complete but no confirmation email which was odd. Email and within 20mins Hannah explained they had issue with emailing certain addresses. She ask fo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Found the Vue 87 and cabinet perfect for my needs, was shipped reaaly quickly, very well packaged,base so easy to build, and all put together. Company were excellent, overall tank and cabinet great v... Se mere
Great company fish tank arrived smashed to bits (not their fault) email with photos and replacement sent out same day ,no fuss or drama really appreciated the ease with which it was sorted
Good selection of aquarium items with good descriptions. Items well packaged and arrived when stated although the items were taken away for me to collect as I was unable to be at home for delivery. Th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CompleteAquatics.co.uk is an award winning aquatics business that specializes in providing high-quality aquarium and pond supplies to customers in the UK. The company has established a reputation for excellence by offering a wide range of products that cater to the needs of both beginner and advanced aquarists. CompleteAquatics.co.uk prides itself on providing exceptional customer service and expert advice to ensure that each customer finds the perfect product for their specific needs. The website is easy to navigate and features a vast selection of products from top brands, making it a one-stop-shop for all aquatic enthusiasts. In addition to its impressive product line, CompleteAquatics.co.uk also offers fast and reliable shipping, ensuring that customers receive their orders promptly and in perfect condition.
Kontaktoplysninger
Laneside Works, BB2 5JR, Blackburn, Storbritannien
- info@completeaquatics.co.uk
- www.completeaquatics.co.uk
4,9
Fremragende
14 t anmeldelser
Har besvaret 60 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered a new filter on the website
Ordered a new filter on the website, order complete but no confirmation email which was odd.
Email and within 20mins Hannah explained they had issue with emailing certain addresses.
She ask for an alternative email and sent me the confirmation with in 5 minutes.
Great first time customer experience, will most certainly be using them more.
14. april 2026
Uopfordret anmeldelse
Good price fast delivery
2. april 2026
Great products at great prices and…
Great products at great prices and great delivery times
31. marts 2026
How ordering a fragile aquarium should be done
After a very stressful and disappointing experience with Swell UK, I decided to order the exact same aquarium from Complete Aquatics, and the difference was honestly night and day.
With Swell UK, the tank arrived damaged, the packaging was poor, communication was slow, and the whole refund process turned into unnecessary stress and hassle.
Complete Aquatics, on the other hand, did everything properly. The aquarium arrived quickly and was packed incredibly well, with proper protection inside to prevent any damage during transit. Straight away, you could see that much more care, thought and professionalism had gone into preparing the order.
The tank arrived safely and in perfect condition, exactly as it should. After what I had dealt with before, this was a huge relief.
This experience really showed me how important proper packaging and reliable service are when ordering something as fragile as an aquarium. Complete Aquatics got it right, while Swell UK got it badly wrong.
Very happy with my order from Complete Aquatics, and I would definitely use them again.
20. marts 2026
Uopfordret anmeldelse
Brilliant Great company fish tank arrived smashed…
Great company fish tank arrived smashed to bits (not their fault) email with photos and replacement sent out same day ,no fuss or drama really appreciated the ease with which it was sorted
10. april 2026
Uopfordret anmeldelse
Lovely very very please
30. marts 2026
Straight forward
Easy to use the website and they had all the items I needed for my aquarium.
3. april 2026
Great tank everything on time great…
Great tank everything on time great company cheers
2. april 2026
Best service and product choice
Best service and product choice. That why I keep coming back.
2. april 2026
Was a good price and it arrived earlier…
Was a good price and it arrived earlier than expected.
2. april 2026
Found the Vue 87 and cabinet perfect…
Found the Vue 87 and cabinet perfect for my needs, was shipped reaaly quickly, very well packaged,base so easy to build, and all put together. Company were excellent, overall tank and cabinet great value for money ,will definitely be buying from them again
18. februar 2026
Uopfordret anmeldelse
Excellent very good service
23. marts 2026
Quick delivery and the tank was…
Quick delivery and the tank was packaged perfectly, thanks, will come to your for the inevitable upgrade! 😊
23. marts 2026
Goods arrived slightly damaged but…
Goods arrived slightly damaged but staff were able to solve the issue quickly.
17. marts 2026
Good company but just small stuff
bought tank its a good tank no cracks ect but it did comw with quite a few marks i had to clean off
17. marts 2026
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