I wrote to customer services to ask about recommendations for my skin concerns. Sophie responded within the hour and gave me some fab advice and product recs. Fast delivery, great products - no compla... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The best coffee scrub I have ever used for my body, my skin felt so smooth and cleared up any dry skin I had. My skin felt like it didn’t need moisturiser after, as the natural ingredients kept my ski... Se mere
Love all the products but the scrubs are my favourite 🤩 leaves a really nice moisturised feeling once you’ve washed it off and also gives a bit of a tan effect. Second fave product is the hair masks... Se mere
Got blocked, banned and my account deleted after I questioned their political post on facebook reels. Business and politics don't mix well. And if that's how they treat their customers, by ba... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cruelty free skincare, supplements, CBD and more
Kontaktoplysninger
Unit 12a, 55 Progress Road, SS9 5PR, Leigh-On-Sea, Storbritannien
- Customerservice@groundedbodyscrub.Co.uk
- www.groundedbodyscrub.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Loving my Chocolate Orange coffee…
Loving my Chocolate Orange coffee scrub. Smells divine and my skin is SO SO SO soft. Gorgeous.
I wannted to get some products for…
I wannted to get some products for wrinkles (face/neck) and dry skin on my legs. Grounded recommended their Coconut Body Scrub and their Retinol Serum which I received a couple of months back now. I've repurchased the Grapefruit now as the coconuts out of stock. I have had fantastic results from both products, no irritation and my skin is 'glowing' as they put it. I'm a converted customer. Highly recommend Grounded skincare.
The Egyptian Gold Retinol serum is pure…
The Egyptian Gold Retinol serum is pure magic. The absolute best thing I’ve ever put on my skin. Just brilliant stuff 👏
I wrote to customer services to ask…
I wrote to customer services to ask about recommendations for my skin concerns. Sophie responded within the hour and gave me some fab advice and product recs. Fast delivery, great products - no complaints here
Ordered the Retinol Serum and Nad…
Ordered the Retinol Serum and Nad patches. Delivery was super fast no issues at all. Very much looking forward to the results as I've heard amazing things about the retinol serum.
The Egyption Gold Retinol Serum is…
The Egyption Gold Retinol Serum is fantastic. After a month of use, my skin already looks and feels noticeably better. I'm 53 and deal with the usual signs of aging like wrinkles, and a friend recommended it to me. I'm excited to see how it progresses over the next month. It arrived quickly and was very well packaged.
Great stuff 👍🏽 Bought for my missus and…
Great stuff 👍🏽 Bought for my missus and daughter. Impressed by the products and reasonable pricing.
Wtf you put inside - Awesome
Wtf you put inside ? It's incredible, make my skin tighter and beautiful it's awesome I ordered 3 times just to be sure to have enough
Great Skincare and lovely customer…
Great Skincare and lovely customer service - Sophie went above and beyond to help resend an order stuck in customs (no fault from the brand itself). The parcel which got stuck eventually arrived also and they let me keep both packages. Will be ordering again.
3 words
3 words. Egyptian Gold Retionl. IYKYK. Best antiageing serum I've ever trid. Please don't discontinue
Egyptian Gold Retinol Serum is…
Egyptian Gold Retinol Serum is Brilliant. One month using so far and my skin feels and looks so much better. I'm 53 with the usual ageing concerns such as wrinkles and this was recommended to me by a friend. Looking forward to seeing results in the next month. Packaged well and shipped fast.
Do not spend your money with this company
So I saw this on Dragons’ Den this evening and was immediately to the website as I was quite impressed however I placed an order for a couple of items which are amounted to £23 and then went to the checkout to pay and to my shock. There was a £10.50 postage delivery charge which was absolutely disgraceful. No option to reduce and there’s no way that it cost this delivered these items. So I cancelled it straight down I then looked at the reviews. I’m quite clearly they’re taking money off people but not delivering even that level of service by delivering. Bearing in mind the dragon that got behind this she should be more than concerned about her reputation and concerns over being involved in a company that quite clearly a ripping customs off they don’t answer the phones they don’t reply to emails they just block customers if they get challenging disgraceful when the product actually looks quite nice. And then when you review the Dragons’ Den performance you understand why this is happening because it’s been run by two people that clearly out of their depth and have no customer service experience or integrity. Stay away from this company. Don’t spend your money because all you have to do is read the reviews and you’ll see people have ordered and not received. Should be a lower against it.

Besvarelse fra Grounded Body ®
I discovered Grounded Body in-flight…
I discovered Grounded Body in-flight and have been hooked ever since. Fast shipping, lovely packaging, and products that genuinely suit my dry skin. Each item feels thoughtfully made and impeccably delivered.
I switched to Grounded Body's…
I switched to Grounded Body's grapefruit coffee scrub after seeing it in the Sun newspaper and was blown away my eczema prone skin cleared up and felt smoother than ever. Even after one use, there was a visible improvement and had less scratching which was driving my up the wall. Simple, Easy to use and a Truly brilliant product.
The Egyptian Gold Retinol Serum has…
The Egyptian Gold Retinol Serum has absolutely transformed my complexion. One of my friends and also a trusted dermatologist also tried it and immediately reordered. After just a few uses, fine lines smoothed and skin felt plump and youthful which is exactly which it says it does. It's become my go to antu aging must have now, try it it's fab.
The Egyptian Gold Retinol Serum has…
The Egyptian Gold Retinol Serum has absolutely transformed my complexion. One of my friends and also a trusted dermatologist also tried it and immediately reordered. After just a few uses, fine lines smoothed and skin felt plump and youthful which is exactly which it says it does. It's become my go to anti aging must have now, try it it's fab.
Avoid, getting blocked for nothing.
Got blocked, banned and my account deleted after I questioned their political post on facebook reels.
Business and politics don't mix well.
And if that's how they treat their customers, by banning them, it's the business to avoid.
Stay clear guys.
Good to know, maybe go over there, and support them, as it seems like you don't need your customers anyways.

Besvarelse fra Grounded Body ®
I used to use another brand of coffee…
I used to use another brand of coffee scrub from Aus until I found Grounded and was blown away with the quality of the grapefruit body scrub now it makes my skin soooooo smooth. In love!
I came across Grounded on a flight and…
I came across Grounded on a flight and have since been purchasing their products since. I have enjoyed every one. My orders come within a day and they're packed very well. I'm 45 and have Dry Skin and have found their products well suited for me.
Thanks for your recommendations
I've been using the Coffee Body scrub in Grapefruit for my Eczema and it's pretty much gone now. Brilliant stuff will be repurchasing soon. Looking to try the Egyptian Gold Retinol serum I've heard amazing things about it from friends.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







