your service and direct freight was great, but from Wagga it was placed on Millers Taxi Truck to West Wyalong and I had to travel 80 Km to collect my parcel. No contact form the Taxi truck but had ano... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service was great - fast responses and shipping. I purchased a big order of insulated tumbers to personalise, and they were a fantastic size for the price! I did have some trouble with a... Se mere
Virksomheden har svaret
Advertised as free shipping over $150 - I spent over $200 and was then told I would need to pay an additional $80 for shipping to my address. I purchased on behalf of a non-profit small netball... Se mere
Virksomheden har svaret
Great buriki (coffee pot) for Greek/Turkish coffee. Timely delivery, perfect packaging. Thanks.
Virksomhedsoplysninger
Kontaktoplysninger
50 Concorde Drive, 3042, Keilor Park, Australien
- (03) 9087 1233
- info@greenshopinline.com.au
- www.greenshoponline.com.au
4,3
Fremragende
64 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order never turned up
Ordered glass water bottles. Never received order, customer service unresponsive when I tried to contact them. Impossible to get my order or a refund.
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra Green Shop Online
Never receiving an order is bad enough, but being unable to get a response when trying to sort it out, let alone a refund, makes it so much worse. That's not the kind of experience we want anyone to have.
Things look different here now, the business is under new ownership.
Their products are cheap for a reason
Their products are cheap for a reason. I bought two of the cafe drink bottles from Greenshop Online and the both leaked. Speaking to customer service, they advised I would need to return them at my own cost and they would test them. If they do leak then they would refund me.
It would not be worthwhile after I pay for the return postage.
When I asked if they would be happy if that solution was proposed to them, I just got a typical call centre answer, “That’s all I can offer”. No attempt at all for customer satisfaction.
If I could, I would give them negative stars.
22. januar 2024
Uopfordret anmeldelse
Besvarelse fra Green Shop Online
Asking a customer to pay for return postage with no guarantee of a refund isn't a fair resolution, especially for a faulty item. The tone of that conversation, by the sound of it, didn't help either, that's not how we want any concern to be handled.
We are now under new ownership and have changed our processes. We hope you will consider shopping with us in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.