Greenhouse People Anmeldelser 

We had a good experience buying our wee lean-to greenhouse from the Greenhouse People. Efficient service, helpful staff and would definitely recommend Denholm Installations to take care of the construction. All in all we were very happy with our purchase and final result.

A big thanks to Jon at The Greenhouse People at Notcutts in Ditchling. Jon spend time with us explaining the differences between the styles of greenhouses and sent a query to their head office as we were looking for something slightly non-standard. He confirmed everything that we required could be accommodated and the order was placed. The communication between ourselves and Greenhouse People was very good and they were flexible regarding the delivery date. The Greenhouse has been installed by Tony Birbeck who was very good and professional and I would have no hesitation in recommending Tony to anyone who requires an installation service. Once again a big thanks to Jon and Tony, the process of getting a new greenhouse was made so easy.The date shown below was the original contact and discussion date, but due to other work, the greenhouse was installed on 8th August.

The greenhouse people in Ditchling are a fantastic company to deal with- the kind of company people remember fondly because dealing with them is a rare pleasure. The people who work there (hello Jon!) are incredibly helpful and knowledgeable. I wholeheartedly recommend paying them a visit.

Fantastic greenhouse delivered on time and to a safe place - now taking pride of place in my garden following a speedy clean and professional installation by the lovely Ryan Miller!

We’d been looking for a greenhouse for some time as we had an awkward spot to fill and we found Tony McInulty very helpful, allowing us to look at al the different greenhouses ourselves but also being available if we needed any help with our final selection.

What a great experience it was dealing with Tony McInulty of Braehead branch today. We were only coming to view the greenhouse but decided to order whilst we were there as he was so helpful and the company itself appear to be especially helpful in the way they sell their goods. We were under no pressure at all which was great as we had already decided that we were going to buy, it was just a matter of when. Tony went above and beyond to be helpful and explain everything and we look forward to receiving the greenhouse in due course.

First class service very friendly and knowledgeable gentleman would highly recommend Ian McLaren from The greenhouse people braehead
Thankyou one happy customer

Order and delivery of the greenhouse was fine but the construction was an absolute nightmare. The instructions and illustrations appear to have been written by two idiots who've never met and don't speak the same language. Half the parts you receive aren't numbered so you'll waste an afternoon numbering them yourself but then some parts aren't numbered in the instructions either so you'll waste more time again. Overall, I felt like I wasted so much time trying to interpret the drawings when all I needed was a bird's eye view of a section or joint. In addition, I had to drill out the holes in 8 pieces that the manufacturer had failed to punch out. The nuts and bolts are a very poor standard and half a dozen or more nuts just jammed halfway and could not be screwed or unscrewed and the bolts had to be snapped off. After that's happened a couple of times your heart's in your mouth every time you have to connect a nut and bolt. The window vent is also very poor quality, ill fitting and the handle has rough, sharp edges. Finally, the large panes of safety glass seemed like a good idea but I realise now that if any break they're going to be very expensive to replace and difficult to source locally.

I bought mine in the sale with twenty per cent off and put it together myself over the course of several days so for me the price was about right for the quality. If I'd paid full price and hired someone for a week to construct it for me it would've been very overpriced. Basically, the greenhouse seems okay but the terrible instruction manual and the poor level of workmanship on some parts has left me feeling very little goodwill towards this company and I would not use them again.

Greenhouse people Ponteland , Paul and Nathan were very helpful in helping us select the right greenhouse for our needs , we were extremely happy with our experience here . Nothing was rushed and both very professional but friendly at the same time.Our delivery was earlier than the lead time ( another bonus) the driver was very helpful in placing the boxes and glass in a secure place . We had asked about fitting to which a list was provided with trusted fitters we went with David Kenny and my I say what a lovely person he is .he was very knowledgeable and helpful respectful of our property , from start to finish I would highly recommend this company and there fitter David

We found that Jason at Staines Notcutts very helpful. He kept us informed and advised on contractors to build the shed base he also answered our questions honestly, in particular when we decided on a different shed than what was quoted initially. I felt valued and he understood my “one stop shop” requirement to supply and build. We bought a Malvern that met this requirement.
It’s only ordered recently, so can’t comment on delivery, quality etc.

Welcome was great, all options were explored as I took my time viewing the display greenhouses. Sue at Staines was helpful without being pushy and follow-up calls have been helpful too. I ended up purchasing a display model at discounted price: happy customer!

Fantastic service, products and after care. I had an issue recently following a purchase I made over four years ago. It was easy to make contact with the team and raise my query. I received quick and really helpful responses which concluded with a replacement part being swiftly sent to me. In addition, I was also provided with additional products required to complete the replacement at no additional cost to myself. Great company and experience all round, of I could award more than 5 stars I would. Highly, highly recommend!

First class service from Paul Richardson at Ponteland. He explained everything to us without any hard sell. The greenhouse we selected has all the features I’m looking for at a very affordable price and I’m now looking forward to taking delivery in good time for next year’s growing season

David from Atherstone branch was extremely helpful giving advice when buying a potting shed taking into consideration my mobility issues. Would definitely go back to see David if buying any other products.
Many thanks David 😊

Bought a Claber Jumbo Hose cart in April, purchase and delivery easy process. Unfortunately the bracket that the winding handle fits into shattered after less than 10 uses, attempted to contact Greenhouse People via email and telephone, no response to either. Extremely disappointed to have wasted over £100 on a reel I can no longer operate and that customer services at Greenhouse People obviously don’t care. Avoid these people, happy to take your money, not so happy to help when things how to wrong!

Jason has been very helpful. He explained in detail about green house . Excellent service . He is very professional in his approach and answered all our queries.

The Greenhouse People supplied and delivered our greenhouse. This went to plan, smoothly.
We engaged Denham Installations (Euan)to provide a slab base and to install the greenhouse. We particularly liked the time spent discussing the various options before deciding the best position for the greenhouse. Euan is undoubtedly a conscientious worker and we love our sturdy, neat and tidy greenhouse.

A quality experience from both the Greenhouse People and, especially, from Denham Installations from start to finish.

Unusually, these days, the communication was spot-on with regular updates and key dates met.

We picked an ‘off the shelf’ product however Denham Installations consulted us at every stage of the groundworks and and the building stage to ensure the final product was bespoke to our requirements.

With a meticulous attention to detail and craftsmanship of the highest calibre, we would have no hesitation in recommending Denham Installations for your garden projects.

Thank you.

So far Paul Richardson at Ponteland has stepped up to the plate to ensure we get the appropriate contractor to not only erect the new cabin but also assist us in getting an approved contractor from their extensive list to do the base (nothing beats an all in one service) well done Paul your input is gratefully appreciated 👍.
Regards
Grant B.

From the first time we visited The Greenhouse People in Dobbies Ponteland the service we received was excellent.
Paul was extremely knowledgeable and helpful, ensuring we purchased the correct greenhouse for our needs.
I would 💯 recommend Paul and The Greenhouse People Ponteland.

The delivery team were also excellent as were the customer service team.