Karen was such a lovely and helpful salesperson. She seemed genuine as she gave great advice without being pushy. We were in the shop towards closing time yet didn’t feel rushed. I felt good about the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and... Se mere
Virksomheden har svaret
I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when reco... Se mere
Virksomheden har svaret
Great experience shopping with Ross at GO Outdoors Coatbridge. He was able to guide and share his experience with the products and options available effortlessly. Thanks again for all of your help!
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Coatbridge
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Locks Street, ML5 3RT, Coatbridge, Storbritannien
- 01236 803471
4,8
Fremragende
4 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I got a great deal today on a pair of…
I got a great deal today on a pair of Timberland Boots Karen could not have been more helpful as she went through to the storeroom to get my size she always goes above and beyond to help you, keep up the great work and fantastic deals many thanks again from Big John Airdrie.👍🏴.
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Chloe was incredibly helpful today
Chloe was incredibly helpful today. She very kindly put a tent aside for me to collect later on as I was at work. I had previously purchased the same tent online and it ripped, it was sent back but out of stock online so I didn’t receive a replacement. If it wasn’t for Chloe, I wouldn’t have the tent of my dreams right now! I would also like to mention Karen who served me when I collected the tent, she was also incredibly helpful
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Coatbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Coatbridge go outdoors,
Coatbridge go outdoors,
Was helped by Karen at the shoe dept with information, sizes for of the shoe and return policies if needed,
Very helpful member and staff.
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Customer service by Karen at Coatbridge today
Was assisted by Karen today for the returns and purchases I made, she was absolutely brilliant very informative, polite and friendly. Thank you
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
The staff were all great a woman Karen…
The staff were all great a woman Karen talked me through everything i need to know on what hiking boots to choose
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff at Coatbridge
Helpful staff at Coatbridge (Ross and Connor), helped with a product return - i needed to swap a pair of hiking shorts that were too tight for a bigger pair.
Friendly and professional staff and pleasant chat about DofE and DofE recommended products.
Good job guys
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Nipped in to send a parcel via ups & was impressed by the service
Nipped in to send a parcel via ups. I was immediately greeted by Karen who directed me to the correct area. She was super friendly & helpful, even although it was the hottest day of the year. I nipped over to the returns desk & Craig & Chloe were equally as helpful & completed my return in minutes & I got the confirmation through immediately. Every single member of staff that I saw or spoke to looked like they enjoyed their job even although the shop was so warm. The selection of products was excellent & the shop was very tidy & organised so I will definitely go back soon.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Staff are really knowledgeable and…
Staff are really knowledgeable and actually appear happy to help!
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Would recommend
Went here after camping and running out of camping gas and experiencing a broken kettle. Was guided to the correct items quickly and professionally by Karen who acted friendly and went the extra mile.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
They don’t need customers or sales clearly.
A regular customer to gooutdoors and the staff can be hit or miss depending on who you speak to. Was very disappointed today when attempting to buy a £140 toddler bike with absolutely no help from the staff I spoke to. Was told the only person in the shop who can process the bikes warranty was on his break and wouldn’t be back for half an hour. Found this very strange that out of all the staff in the store only one person could process this for me… if you are tight on staff I suggest cross training them so this doesn’t result in lost sales and very disappointed customers. Lucky my son was fine with me leaving the bike and didn’t seem bothered but this could have been a big disappointment for him also. Go outdoors Coatbridge must not need the money or the customers, zero customer care. Won’t be back. Plenty other retailers online to order from.
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
All feedback is appreciated and we are very sorry to hear of your experience at our Coatbridge store when wanting to purchase a bike for your son.
We do aim to provide excellent service and it is disappointing that this was not your experience on this occasion.
We have reached out via Trust Pilot for further details of your visit so this can be thoroughly investigated by the management team. Please could you reply at your convenience.
Kind regards,
Go outdoors Customer Care
Ross give me some good advice on…
Ross give me some good advice on walking boots
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Ross and Emma were fantastic
Ross and Emma were fantastic, I came in for a new tent pole and left with a load of stuff, they were extremely helpful and courteous.
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff, definitely went the extra mile to ensure excellent customer service.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Besvarelse fra GO Outdoors - Coatbridge
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I was in store today and the service…
I was in store today and the service that I received was excellent, I was served by Ross who was very helpful and knowledgeable about his work, I would definitely recommend going here as it was a first class service from Ross as it’s not often you would get this helpful service from a business. He’s a very valuable team member.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Guys bent over backwards to help both…
Guys bent over backwards to help both get 10/10 on maners custumer care even helped with my roof rack and tentbox honesty well appreciated cheers guys coatbridge store
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Had a great experience at Go Coatbridge…
Had a great experience at Go Coatbridge today.
Kirsten and Jade were very helpful. Jade in particular could easily explain the benefits/features of the Coleman event shelter I purchased.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Ross was very knowledgeable on…
Ross was very knowledgeable on everything I asked , very helpful
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff ,service product discount
Staff ,service product discount, was all 5 star service absolutely brilliant
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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