Cammy was an absolute legend for going the extra mile to track down that final tent. It was a bit of a bummer to find out it was just the display model. He didn't hesitate for a second though and star... Se mere
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Karen was such a lovely and helpful salesperson. She seemed genuine as she gave great advice without being pushy. We were in the shop towards closing time yet didn’t feel rushed. I felt good about the... Se mere
Virksomheden har svaret
Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and... Se mere
Virksomheden har svaret
I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when reco... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om GO Outdoors - Coatbridge
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet af virksomheden
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktoplysninger
Locks Street, ML5 3RT, Coatbridge, Storbritannien
- 01236 803471
4,8
Fremragende
4 t anmeldelser
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Staff ,service product discount
Staff ,service product discount, was all 5 star service absolutely brilliant
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Help with specific fitting
I went to the shop to ask about a very specific gas fitting for a campervan outdoor bbq.
I spoke to Emma who didn’t immediately know what i was looking for, but went out of her way to help.
She came out to the van to inspect the fitting. Looked it up online and brought out options till she got the right thing.
She then helped with everything else i needed.
Truly excellent service.
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Georgia’s Help Was Very Much Appreciated!
It’s such a big store and easy to get a bit confused with volume of products, however I was approached by Georgia who was great.
Georgia recommended a few jackets which she thought would suit my needs, and I was delighted to find the perfect option. Georgia was friendly, polite and very helpful. Thank you!
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I was served by Chloe M
I was served by Chloe M, she gave me great advice and helped me with my order. Couldn’t appreciate her help enough.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Chloe at the Coatbridge branch is…
Chloe at the Coatbridge branch is always the best. When we come in she helps us find what we’re looking for and if they don’t have it she will put it on order for us. Credit to the store
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Was served by Ross he was very helpful…
Was served by Ross he was very helpful with all we needed and they are very welcoming aswell
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Looking for walking shoes
Looking for walking shoes. Georgia was very knowledgable and patient - brought me many sizes and styles and looked up stock in other stores for colour they didn’t have my size. Thanks Georgia!
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Cammy & Hazel were very helpful at the…
Cammy & Hazel were very helpful at the Coatbridge store
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Poor Customer Service
I ordered two t-shirts online 01.06.2026...advised delivery to Coatbridge branch would be 04.06.2026...now 15.06.2026 heard nothing when I ordered the t-shirt at the time I was not advised there was an issue...Chased on last week still not heard anything back
1. juni 2026
Besvarelse fra GO Outdoors - Coatbridge
Thank you for taking to leave your review.
We are very sorry that you did not receive communications from us in relation to your Click & Collect order status. After reviewing this, there does appear to have been an issue with the communications which has been raised for further investigation.
We’ve contacted you via email to discuss your order further, please do check your inbox at your earliest convenience.
Kind regards
GO Outdoors Customer Care
Cammy was great
Cammy was great! He helped us a lot even tho we didn’t manage to put the tent up in the car (not his fault) 😂 he tried all the ways that were possible but our roof bars were way to big! He kept the tent safe for us to pick it up next week 😊 I give him a 10!
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
5 stars to staff member Georgia!
5 stars to Georgia who was a huge help and an absolute delight, top customer service from her, thank you!
Improvements - changing room stank of body odour which was so unpleasant and also grim that clothes were being tried on by people who literally left a smell in a confined space, in fact one of the sale items we didn’t try on because it smelt like BO. No idea how the store would manage this in future but it’s unpleasant and probably costs them money.
Also the customer toilets definitely needed tending to, toilet paper strewn across baby changing table and no soap.
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent
We were helped by Cody, Jade and Emma.
What a team, they couldn’t have been anymore helpful. Also helped us resolve a matter with the chair we purchased.
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Emma in Coatbridge Go Oudoors
Emma in Coatbridge Go Oudoors was amazing. Sorted my bundle out that id been waiting for and travelled some distance, friendly, so knowledgeable and fantastic customer service. Total credit to the company- 5 stars all the way Emma xxxx
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Karen at your Coatbridge store was very helpful and pleasant. A credit to your company.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I was picking up my online order today…
I was picking up my online order today and it turned out I didn't have the proper roof bars. I was then helped by Cammy and Alan and I cannot thank them enough. They were absolutely wonderful, patient, helped me get the right roof bars and assemble them and my roof tent. When its time for company bonuses, these gentlemen deserve them and then some! Splendid customer service.
10. juni 2026
Uopfordret anmeldelse
Enjoyable afternoon
We had a lovely experience today at your store. Karen was very helpful, patient and knowledgeable when looking for hiking boots for myself. She has a very pleasant demeanor which is sadly lacking in a lot of shop assistants today. Karen is a definite asset to your business.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Went in for bait and was helped by the…
Went in for bait and was helped by the young girl at the fishing department she was very helpful and knew her stuff the the girl at the counter was very helpful aswell all in all a great experience wish all shopping was like this thanks jade and chloe
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
First time in shop and I made an error…
First time in shop and I made an error in purchase. The staff couldn’t be more helpful and Ross the manager gave me some technical help and pointed me in the right direction goods swapped no quibble. Thanks Ross
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Ross was very helpful seeing if an item…
Ross was very helpful seeing if an item was in stock for us and explaining current promotions. Nothing was too much trouble
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The guy we spoke to was so helpful and…
The guy we spoke to was so helpful and knowledgeable.
Thank you
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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