Absolutely phenomenal. Got my issue fixed lightning fast and politeness was very apparent with the staff. Even when I couldn’t understand how to do something they sent over a whole video file to help... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Completely unreliable app. Worked fine until it didn't anymore. It kept glitching and creating smudges and nonsense lines with the pencil (the pencil works fine with other apps like notability), it w... Se mere
Virksomheden har svaret
I'm a relative new user of Goodnote and I'm very satisfied with the producy. The gestures are intuitive and very helpful. Also the new AI might be useful even if i'm not using it much so far. Th... Se mere
I really like the concept of Goodnotes and the way it works brilliantly across my devices. The fact that I can use both handwriting and keyboard is very appreciated. The platform offers amazing hack... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Goodnotes is the leading AI digital paper used by millions of people worldwide. Launched in 2011, Goodnotes started as an improvement to physical paper notes — introducing the ability to take handwritten digital notes, search handwritten text, and organize everything into a digital library. Today, Goodnotes continues to pioneer technological innovations in productivity, featuring advances such as the world’s first generative AI for handwriting and in-app AI assistant Ask Goodnotes.
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 9 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I’m genuinely impressed ...
I’m genuinely impressed with the support team. They responded quickly, addressed my issue with precision, and were incredibly polite throughout the process. What stood out even more was the thoughtful aftercare, they made sure everything was resolved to my satisfaction. It’s rare to experience such a seamless and considerate service. I’m positively surprised and very grateful for the way they handled everything. Highly recommend!
GoodNotes me esta ayudando con la tarea,
GoodNotes me esta funcionando desde Windows, Antes de esto tenia GoodNotes en el ipad, pero se rompio, los chicos de soporte tuvieron paciencia de santo para ayudarme. estoy agradecida! Good notes me ayuda con mis deberes, puedo tener tantas libretas de notas como necesite, es genial...
Really recomend, great support.
I tried the app and it felt great apart from a few niggles. I emailed support who were very fast to respond and solved the issue straight away. This really is a fantastic app and you get a lot for your money, every day i'm uncovering something else like I just found the email address to send emails to and the PDF attachements automatically enter your notes. Love it.
Quick and timely response
Quick and timely response. Broke down steps into easy to follow format.
I had a technical glitch
I had a technical glitch, but Goodnotes support was quick to help. Thanks to the team!
Outstanding Customer Service
I had one of the nicest, most helpful customer service representatives I have ever had. She worked with me for almost a week straight. I was tossed to them by a Paddle bot that wouldn’t give me hardly any information, and yet Goodnotes worked diligently with me to get to the bottom of a bank charge that ended up not even being theirs. They were kind, helpful, quick, and surprisingly good. I didn’t even have an account with them! If I ever need a notes app, I am going with them literally because of this amazing customer experience.
Customer service is impeccable and responsive
Really like that they have templates for notes so it's easy to find something you can use. Customer service is impeccable and responsive
Good job Team !
Good job Team !
I got notification that my annual subscription would be renewed this month, but as I am no longer using the software / app, I intended to cancel. Goodnotes responded to my request immediately, and I received confirmation within minutes ! Amazed at how prompt the response was, and delighted to receive confirmation letting me know my request had been completed.
No me gusta
No me gusta, la app de good notes creo q ye en mi iPad no recibe actualizaciones o no se ve lo que habia escrito en mis documentos anteriores pero en mi celular si puedo ver loq ye escribí
Perfect
Customer service- very polite, quick and helpful! They handled everything in 1 day, top!
Lizenzverlust trotz Kauf
Die App Goodnotes wird für die Schule auf dem iPad verwendet. Leider ist der Account immer mal wieder off und man kann sich nicht mehr einloggen. Dann kann man zwar noch die alten Daten sehen, mehr aber nicht.
Der Goodnote support ist leider unfähig. Es werden immer nur FAQ links verteilt statt zu helfen. Den Account Status muss doch der Hersteller reaktivieren können,
退款退款退款!
你好,我再次联系了apple官方,我需要购买goodnote6的权益,但买错成了版本5,已在apple官网提交两次申请均被驳回,与apple客服沟通后被告知符合开发者收回会员权益并退款的条件,需要联系开发者回收会员权益并处理退款,是需要你们处理退款或者给我弥补goodnotes6的会员权益,我需要退款或是免费升级会员至goodnotes6。我是学生,这对我很重要。但goodnote开发者平台一直推卸责任于apple,apple明明已告知需要开发者处理收回会员以及退款!
Hello, I got in touch with apple again. I need to purchase the goodnote6 rights, but I bought the wrong version 5. I have submitted two applications on the apple official website and both were rejected. After communicating with apple's customer service, I was informed that I meet the conditions for the developer to reclaim the membership rights and get a refund. I need to contact the developer to reclaim the membership rights and handle the refund. It is necessary for you to handle the refund or compensate me for the membership benefits of goodnotes6. I need a refund or a free upgrade to goodnotes6 membership. I'm a student. This is very important to me. However, the goodnote developer platform has been shirking responsibility onto apple. apple has clearly informed developers that they need to handle the revocation of membership and refunds!

Besvarelse fra Goodnotes
Honestly I don’t think I’d get anywhere…
Honestly I don’t think I’d get anywhere without this app now! The only down side is you can’t AI import the flashcards and making them on there is too time consuming.
Highly recommend
A must for uni students. Intuitive and easy to use! Can easily import PDFs and allows for flexible organisation and movement of text with the lasso feature. The bookmarking tool also helps me easily find important pages.
[Whenever I want to export file in PDF…
[Whenever I want to export file in PDF format, it doesn't shared and app gets crash so many times, Problem persists , Inspite of update .
Worst experience ever
I regret my investment in good notes.
I'm not regret buying life-time member!
I've been using goodnote for a quite long time now, I've never regret buying life-time member. the document management is very simple and clean. there're so many type of paper that I could use and I can also abject it after I writing something down. sometimes I've found some issues but after I told them about my situation, them work on it, reaching out to me, and tell me if the problem is solved. I love how is the application care about the customer and helping me whenever I have issue.
I'm a relative new user of Goodnote and…
I'm a relative new user of Goodnote and I'm very satisfied with the producy.
The gestures are intuitive and very helpful.
Also the new AI might be useful even if i'm not using it much so far.
The crossplatform experience at the moment is poor since it is an app born on apple but i hope it'll be improved quickly because i really need it.
Five stars because it is still the best hadwritten note taking app i found
Amazing!
I had a tricky issue that was preventing me from using the app, but when the support team contacted me, they promptly addressed my concerns and provided thorough troubleshooting steps. Amazing app, amazing staff, amazing experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







