Goodnotes Anmeldelser 138

Absolutely phenomenal. Got my issue fixed lightning fast and politeness was very apparent with the staff. Even when I couldn’t understand how to do something they sent over a whole video file to help me understand.

The best app for notes. I use in my work and my master classes.

Completely unreliable app. Worked fine until it didn't anymore. It kept glitching and creating smudges and nonsense lines with the pencil (the pencil works fine with other apps like notability), it would start loading as soon as I touched the screen with the pencil and was not able to write at all, eventually. Keeps creating new pages as I scroll down. I messaged support sending them videos of the problem almost 3 weeks ago, no answer. dont' waste your money on it. Really frustrating

Client service was really helpful and kind! They replied really fast and quickly resolved the issue! I’m really satisfied with good notes and their service!

absolutely unusable on windows devices. The lag is so long, i got my degree before it was able to display the word i just wrote. PDFs load while you scroll, so youre scrolling thorugh black pages.
BUT HEY at least we have freaking AI in a Notetaking tool now

The service I got was quick and very proffesional. The issue was solved in minutes.

Support simply don't respond.
Pro subscription is a scam and no way to backup anything on android.

I was having an issue with changing my email. I sent a support ticket, and they took care of it.

Grauenhafter Support, nicht hilfreich, keine Antwort für Tage. Automatische Antwort, mehr nicht.

They are willing to hear and communicate

I had a problem with the email in my account. I filled out a form, they got back to me in just a couple hours. We went back and forth for a while with some questions I had, the response was quick and clear, and they managed to solve my issue.

Dopo la mia segnalazione, mi hanno contattata e gestita risolvendo con velocità e cortesia. Bravi, ottima attenzione al cliente.

2 Tage vor dem Staatsexamen mehrere Stunden Arbeit in ein anderes Dokument Kopiert. Nach kurzem Arbeiten in einem anderen Dokument gehe ich zurück und alles ist Weg. Nie wieder Goodnotes!

Accurate, speedy response and polite!

I used this app for months and one day, i got a loading wheel and nothing ever happened after that. I tried contacting support but only directed me to methods i could try on my own and they all failed. I lost months of in depth online study notes that i could never recover. i would never recommend this product to anyone, ever.

Feeling really grateful for the help and support received. It truly means a lot that time and effort were put into resolving the issue. So happy to have access to the GoodNotes account again, and everything went so smoothly. Migrating the files in less than 24 hours was such a relief. Really thankful for the excellent service and support.

I had to change my e-mail adress and the support was só fast to solve this for me. I recomend and love this app

Great customer service. It turned out that I had bought two licenses using my daughter's email via different login methods. I wish the login and the licensing method were simpler, but Hazel patiently guided me through the process,