Absolutely phenomenal. Got my issue fixed lightning fast and politeness was very apparent with the staff. Even when I couldn’t understand how to do something they sent over a whole video file to help... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Completely unreliable app. Worked fine until it didn't anymore. It kept glitching and creating smudges and nonsense lines with the pencil (the pencil works fine with other apps like notability), it w... Se mere
Virksomheden har svaret
I'm a relative new user of Goodnote and I'm very satisfied with the producy. The gestures are intuitive and very helpful. Also the new AI might be useful even if i'm not using it much so far. Th... Se mere
I really like the concept of Goodnotes and the way it works brilliantly across my devices. The fact that I can use both handwriting and keyboard is very appreciated. The platform offers amazing hack... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Goodnotes is the leading AI digital paper used by millions of people worldwide. Launched in 2011, Goodnotes started as an improvement to physical paper notes — introducing the ability to take handwritten digital notes, search handwritten text, and organize everything into a digital library. Today, Goodnotes continues to pioneer technological innovations in productivity, featuring advances such as the world’s first generative AI for handwriting and in-app AI assistant Ask Goodnotes.
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 9 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast Reply
Fast Reply
Problem Solved Efficiently
The Admins know what they're doing
Great Response
Goodnotes team is very professional & prompt. I faced a couple of minor issues which were taken care of really well!
I was locked out of my account and…
I was locked out of my account and Goodnotes was very helpful. They allowed me to create a new account and transferred my old notes and my subscription to the new account.
I really like the concept of Goodnotes…
I really like the concept of Goodnotes and the way it works brilliantly across my devices. The fact that I can use both handwriting and keyboard is very appreciated. The platform offers amazing hacks and flexibility for note taking, expressing ideas, and keeping things organized. When I had a question for the service team about a function that I couldn’t find, they responded quickly and answered my question. I strong recommend Goodnotes!
The issue was resolved thanks to your prompt response.
The issue was resolved thanks to your prompt response. That was great support.
professional support
The supporter is professional and can find the problem quickly,I am really appreciate it.
⭐A beautifully designed and practical app ⭐
⭐⭐⭐⭐⭐
Using Goodnotes over the past year has been a genuinely pleasant and practical experience. The interface is intuitive, beautifully designed, and made it incredibly easy to stay organised across different projects. Although I’m no longer using it on my tablet, I deeply appreciated how seamless everything was during that time.
Support was prompt, kind, and effective—resolving my cancellation request quickly and clearly. Thank you, Goodnotes, for a great overall experience.
— Narda
Goodnotes is super cool!!
Goodnotes is super cool!!! I use these notes for school, and almost never had an issue. Their support team is super helpful too-
11/10, I wouldn't just say I'd recommend this to friends, but I actually do!
This is the best notes app
This is the best notes app in my opinion. I had a problem upgrading to there last version and there support team was very helpful
I love Goodnotes
I love Goodnotes and everything it comes with. My experience with customer service was phenomenal. Lamie was so patient and polite and assisted me with getting my account back to normal!
is the best app for taking notes at…
is the best app for taking notes at university!
Schnell und ausführlich
Das Team hat sofort geantwortet und mir mit ausführlicher Beschreibung geholfen. Besonders die rasche Reaktion war sehr hilfreich! Vielen Dank und weiter so!!
I’ve been a regular user of this app…
I’ve been a regular user of this app and really enjoy it. It offers a lot of great, useful features that I appreciate and use often. However, recently I’ve been experiencing occasional crashes, which can be frustrating.
That said, I have to give credit to the support team, every time it happens, they respond quickly and help me get it sorted out. I truly appreciate their fast and helpful service. I do hope the stability issues will be resolved soon so I can continue enjoying a smooth and uninterrupted experience.
Excellent Direct Support
Response and support received was timely, efficient, relational and professional. Best tech support ever!
The support team responded to my…
The support team responded to my request very quickly with detailed instructions on what I need to do. I never had such a quick and easy experience with the support team of any other company. Lamie and the goodnotes team are great!
Goodnotes macht Sachen, die gefallen mir nicht
Goodnotes macht Sachen die gefallen mir garnicht. Doppelte Stichpunkte?! Fehlerhafte Aufzählungen, Beim runterwischen wird die letzte Seite erneut eingefügt (ich brauche die letzte Seite nicht doppelt!) Fehler beim Laden, durch Goodnotes wurde ich gezwungen Notability zu löschen, Auf einmal verrutscht der Text um eine Zeile. Falls du das liest Goodnotes: ich bitte um dringende Fehlerbehebung! Danke
Tendenziell gut ABER für Windows komplett davon abzuraten!!!
Theoretisch recht gut. Alle Dokumente an einer Stelle und mit der Goodnotes Cloud immer Zugriff auf seine Dokumente. Auch für Unterwegs vom Handy geschickt, um seine Notizen anzuschauen.
Für Windows komplett davon Abzuraten (Kann nicht von Apple Geräten sprechen).
Bis vor einer Weile konnte man noch mehrere Dokumente öffnen, in dem man Goodnotes einfach mehrmals öffnet.
Leider ist dies nicht mehr möglich.
Folglich kann man nur noch ein Dokument offen haben und wenn man ein zweites öffnen möchte muss man entweder durch sämtliche Ordner durch klicken oder durch erneutes öffnen von Goodnotes auf den "Hauptbildschirm" zurück gehen (-> andere Dokument schließt sich).
Mir ist es in dem halben bis drei viertel Jahr auch mehrmals passiert das Seiten nicht gescheit geladen haben und ich dadurch über vermeintlich leere Seite drüber geschrieben habe und im nach hinein alles raus löschen und neu schreiben musste.
Außerdem kann man in Windows leider selbst keine Backups machen ohne jedes Dokument von Hand einzeln als PDF zu exportieren.
Nur weil man MITLERWEILE nicht mehr mehrere Dokumente offen haben kann, was an der Hochschule mit Formelsammlung, Skript und Beispielaufgaben, zwischen denen man schnell hin und her wechseln muss und dem andauernden nicht ladenden Dokumenten, ist das Programm leider einfach nicht mehr gescheit nutzbar.
Deshalb 1 Stern!
Eigentlich ein ganz Gutes Programm. Eine gute Auswahl an Stiften, Farben, Markern etc. Die Einstellungen der Stiftdicke und direktes Abwählen des Radiergummis erleichtern das Schreiben sehr. Wäre schön, wenn man auch auf Windows mehrere Farben nebeneinander haben könnte als die momentan drei Stück. Das ist dann aber meckern auf hohem Niveau. Da nerven mich andere Dinge mehr (siehe Oben).
I truly appreciate the thoughtful and…
I truly appreciate the thoughtful and consistent support I received.
Not only provided clear and helpful guidance, but also took the time to follow up with reminder emails when I hadn’t responded.
That kind of proactive and considerate care made me feel genuinely supported throughout the process.
Thank you for the excellent service!
Very helpful and responsive
Goodnotes customer support team has been very quick and helpful with responding to my queries. They followed up until the end. I am super happy with their service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








