Golden Dome Cover Anmeldelser 38

Had to cancel my plan after moving abroad. The person I spoke to on the phone made it very easy, no hard sell to stay, just processed it and confirmed the end date. Good to know they respect your time.

I was a bit nervous signing up because I've had bad experiences with cover plans before, but this has been different. The time I've needed them for a dishwasher fault, everything worked as it should.
Engineer was polite and the repair was done properly

Thank you to mark. He was patient and sorted my query without any back and forth on the phone. The claim itself went smoothly too.

My washing machine drum stopped spinning mid-cycle. Reported it, and got a call to book in, engineer came out the next day. It was very straightforward.

Been with Golden Dome Cover for about eight months now and had my first claim last week when the oven stopped heating up properly. Got an appointment within a couple of days, the engineer was on time and knew exactly what the problem was. Fixed it the same visit. Happy with that

Great service from start to finish. From speaking to the agent to getting the repairs done, everything went smoothly. My dryer is working again and I'm really happy.
One of the best companies I have dealt with. Thank you

my washing machine broke and was unrepairable so they got me a new one with no question asked

Thank you David. The customer service was clear and helpful throughout. I don't have any real complaint.

Good service provided. I was able to replace my old boiler without any major issues

They actual listen to complaints. I reported that my TV developed some fault and I was told to do some simple test and send a video. Within two days, I got a replacement TV. Very happy with the service.

Good cover, reliable and easy to use. No issues so far with Golden Dome Cover.

I swapped over from a more expensive plan and managed to save a lot over the last year. Not only is it great value, but the service has been spot on. My dishwasher stopped working and they had an engineer out the next day. He didn't have the exact part with him but came back the following day and finished the job without any hassle. Really good service from start to finish.
Great bunch of guys, highly recommended.

Cheers to my man Shane.
My mum took out the cover while i was away, and when i came home for the holidays i realised i'd already bought the same cover last year as part of my home insurance, so we didn't actually need it. I was a bit worried about how it would be handled, but i called up and spoke to Shane and he was really
understanding.
He listened properly, didn't rush the call, and sorted everything out for us. The refund came through within 7 days. They did deduct a small amount, which was explained clearly, and that was fine. Really appreciate how they handled the situation and understood where we were coming from. Thank you so much.

Good job for the followup every 2 months.

I booked an appointment for a fridge freezer repair as it wasn't working properly. The engineer arrived as scheduled and sorted out the issue efficiently.
Everything was explained clearly and the appliance is now working perfectly. I'm very happy with the repair and the overall service.
Thanks to Golden Dome Cover.

Speedy service from start to finish.
Problem fixed and appliance back to normal.

Targeted my elderly mother with cold call, asked irrelevant questions, misled her into thinking they were from British Gas. Then a letter arrives in the post claiming that a direct debit has been set up for cover even though no such agreement was made. Looking at the negative reviews this is not the first time this has happened.

Having power of attorney for my mother in law a vulnerable OAP in her 80s, we have just noticed a DD set up for £48 quarterly that she does not need.

She received a cold call (phone) and after feeling pressured she gave in and said yes.

This type of call must be illegal.

Update

Golden Dome have asked me to take this message down, I have called the company and asked for a refund, I was told this couldn’t happen.

I’m happy to discuss this with them further but I’m not holding my breath!!