Mainly the lack of communication in respect of my order. I am still awaiting one item but have received absolutely no update since I placed the order.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered the solar fairy lights which arrived very badly packaged. The item inside was bent and rusty, with my first thoughts being that it had already been used in a garden. I immediately took photos... Se mere
Absolutely brilliant company - I had a small issue with a gift ordered for me Called in between Xmas & New Year. Customer services assistant Sian, helped and resolved with a call back the same da... Se mere
The goods were good but Gift Discoveries did not send confirmation of order. When I tried to contact them,it took a while as they come under Scott & Co. They couldn’t find my order,so I had to go thr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Over 800 gifts guaranteed to created a WOW moment when opened. Fun gifts, quirky gifts, techy gifts, beautiful gifts, personalised gifts and practical gifts - all of them just a little bit different, and many exclusive to us. Join us on a ‘Voyage of Discovery’ and explore our famour HALF PRICE gift offers.
Kontaktoplysninger
1, Crompton Road, Groundwell, SN25 5AW, Swindon, Storbritannien
- 0330 912 5060
- customerservices@giftdiscoveries.co.uk
- www.giftdiscoveries.co.uk
3,1
Middel
3 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick & efficient service!
22. november 2022
I ordered two items from Gift…
I ordered two items from Gift Discoveries, the first came very quickly but the other larger item was delivered quite a bit later. The courier was polite and friendly.
28. november 2022
Nothing went wrong I intended to put 5…
Nothing went wrong I intended to put 5 stars but didn’t get chance to do it ! Perfect deliveries .on time and lovely gifts plus great service
28. juli 2022
Besvarelse fra Gift Discoveries
Good Afternoon,
Thank you for taking the time to leave us a review.
I am pleased to hear that you are happy with our products and our service.
If you wish to update your review, please click the link sent to you via email and this can be edited.
If you require any further assistance, please get in touch and we would be more than happy to help.
Kind Regards,
Dellanie
Customer Solutions Specialist
As illustrated
Arrived on time, were beautifully presented in individual boxes, and very happy with the product.28
28. november 2022
Products arrived in good condition and…
Products arrived in good condition and exactly as described.
18. november 2022
Besvarelse fra Gift Discoveries
Thank you for your review.
We would recommend to double check the product as soon as possible, this way if there any faults or issues this can be corrected as quickly as we can.
I hope that you are able to update your review once you have gifted this.
Kind regards,
Chloe
The payment process did not run…
The payment process did not run smoothly. I was unsure that I had actually purchased my item, so I felt compelled to go through the whole process again only to find that I had now purchased two items!!!
It has never happened on any other websites!!!
25. november 2022
Besvarelse fra Gift Discoveries
Thank you for your review.
I am sorry for any confusions that happened with the payment.
Should this happen in the future, if you can contact our Customer Services team and they will be happy to look into this.
Having checked I can see both orders have been dispatched, you can either refuse the delivery of one, or contact us to help arrange the return if it is delivered, and we can process a refund for you.
I apologise for any inconvenience caused.
Kind regards,
Chloe
All lovely gifts
27. november 2022
After initial online problems
After initial online problems, I spoke the a helpful lady who sorted it.
The only problem was that that the courier delivered the parcel next door in error. I was in and would have heard if she'd knocked. My neighbours helpfully delivered it to me. I have given Evri feedback!
27. november 2022
Besvarelse fra Gift Discoveries
Dear Mrs Denison.
Thank you for taking the time in leaving us this review.
I do apologise Evri left your order at your neighbours and not with yourself.
We will ensure this is passed on to them.
We thank you for your custom and look forward in receiving your next order.
Kind regards.
Sophie.
Parcel was received in good condition…
Parcel was received in good condition and left safely in the porch.
24. november 2022
Delivered on time and well packed
27. november 2022
All orders arrived very promptly and…
All orders arrived very promptly and well packed.
21. november 2022
Excellent service
I ordered 4 items and communication was excellen, emails telling me what to expect when and dlivery was the same.All gifts well packaged too
24. november 2022
I was kept informed regards the…
I was kept informed regards the tracking and actual delivery 👍👍
25. november 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.