Mainly the lack of communication in respect of my order. I am still awaiting one item but have received absolutely no update since I placed the order.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered the solar fairy lights which arrived very badly packaged. The item inside was bent and rusty, with my first thoughts being that it had already been used in a garden. I immediately took photos... Se mere
Absolutely brilliant company - I had a small issue with a gift ordered for me Called in between Xmas & New Year. Customer services assistant Sian, helped and resolved with a call back the same da... Se mere
The goods were good but Gift Discoveries did not send confirmation of order. When I tried to contact them,it took a while as they come under Scott & Co. They couldn’t find my order,so I had to go thr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Over 800 gifts guaranteed to created a WOW moment when opened. Fun gifts, quirky gifts, techy gifts, beautiful gifts, personalised gifts and practical gifts - all of them just a little bit different, and many exclusive to us. Join us on a ‘Voyage of Discovery’ and explore our famour HALF PRICE gift offers.
Kontaktoplysninger
1, Crompton Road, Groundwell, SN25 5AW, Swindon, Storbritannien
- 0330 912 5060
- customerservices@giftdiscoveries.co.uk
- www.giftdiscoveries.co.uk
3,1
Middel
3 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
poor delivery …
the company did well but the delivery did not.Firstly they delivered to the wrong house and secondly
only half the ordered arrived the cup came ok but the perfume did not.
23. november 2022
Besvarelse fra Gift Discoveries
Thank you for your review.
I am sorry that you did not receive your perfume with your order.
Having checked, I can see that you have been in touch with our Customer Services team who are following our process to get this resolved for you.
I apologise for any disappointment caused.
Kind regards,
Chloe
Gift web shop
ALL products are Excellent. Delivery and packaging are also excellent. Online buying via website is difficult. Products are hard to find. Prices change at checkout. Offers are not as advertised.
20. november 2022
Besvarelse fra Gift Discoveries
Thank you for your review.
We are happy that your pleased with your order, despite the difficulties you had while ordering.
In regards to the discount, when applying the offer code it will either change the prices or there will be a discount showing when viewing the items in the basket, we have emailed you for further details to ensure you have received your discount correctly.
I apologise for any inconvenience caused.
Kind regards,
Chloe
Parcel delivery experience
After placing my order I received text message on delivery schedules which also allowed me to make adjustments to where and when they could be delivered The items I ordere was delivery To where I Requested And well within the delivery time Good service
24. november 2022
Thank you Big ears ,noddy
Thank you Big ears ,noddy, Baby bear, mother bear, daddy bear, snow white, Sneezy, Dopey,
24. november 2022
I was really impressed by the packaging…
I was really impressed by the packaging no wastage and really well packed. I also recommend the delivery service as they always follow the rules.
23. november 2022
Quick and easy
7. november 2022
Gift order
My order was delivered not long after I put the request through, it was safely packed when received and was exactly as shown in the catalogue.
12. november 2022
The parcels were earlier than I thought…
The parcels were earlier than I thought and the courier waspolite and helpful
17. november 2022
Dambuster? Damn well not
. I recently bought from you the clock and thermometer that has a model aeroplane on its top purporting to be a miniature one of the RAF Wellington bombers which famously bombed the huge German dams on the Moene river in 1943. But that model is seriously inaccurate. I have tried to phone you several times, but cannot get a response. Please call me on 01926 428255.
11. november 2022
Besvarelse fra Gift Discoveries
Thank you for your review.
I am sorry that you are not happy with this product.
Having looked into this, I am not able to find this product either on our sites or on your account, it seems this product is not one of ours, we have emailed you for further information.
I apologise for any disappointment caused.
Kind regards,
Chloe
How to Improve
I ordered a BLACK T shirt and got a WHITE one after 6 days at a cost of £6.95 NOT GOOD
21. november 2022
Besvarelse fra Gift Discoveries
Thank you for your review.
I am sorry that you have received your t-shirt in a different colour than expected.
Having looked into this, I can see that we do advertise this is a white t-shirt, however this is online so I apologise if it advertised differently in the catalogue, we will have this raised across to be looked into and corrected.
Should you want to return this and need any assistance, please do get in contact with us and we would be happy to help.
I apologise for any disappointment caused.
Kind regards,
Chloe
The slippers were sent quickly
The slippers were sent quickly, but were faulty. I requested notification that the item returned by EVRI had been received by Gift Discoveries, but have had no response. Not impressed.
27. oktober 2022
Great selection of goods
Great selection of goods. Timely delivery by polite couriers.
16. november 2022
Very happy with my order
Very happy with my order. Items arrived quickly and exactly as stated. Good quality and price.
21. november 2022
Everything looked great and the items…
Everything looked great and the items were purchased for presents. I am sure the recipients will be delighted with them.
21. november 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.