Been with Giant for our internet for a while and the service has always been excellent, so when the business grew and I needed a better VoIP setup they were the obvious choice. They ported our existin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Andrei resolved my query within five minutes (something which had taken my previous company over a month). Thank you so much, Andrei!
Giant Group assessment Using Giant Group as my umbrella company was an excellent decision. The day-to-day engagement is quite simple especially after on-boarding. My portal is very user-friendly and... Se mere
Virksomheden har svaret
Great service on resolving an issue. Online portal has messaging system which is also useful. Particularly great service from D'marni she was so helpful and polite and saw the query through to reso... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 1992 giant have provided specialist, end to end workforce management software & support services to large and small recruitment agencies, internationally.
Kontaktoplysninger
Fourth Floor 90 High Holborn, WC1V 6LJ, London, Storbritannien
- 0330 024 0946
- hello@giantgroup.com
- www.giantpay.co.uk
4,8
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and Professional support and service.
Very professional and helpful throughout the onboarding process very quick to respond if any information issues arise .Great communication and updates to keep you in the loop.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your kind feedback! We’re delighted to hear that you found our onboarding process professional and our team responsive and communicative. We’re always here to provide clear support and keep you informed every step of the way.
Hayley was incredibly helpful.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your kind feedback! We’re delighted to hear that Hayley was so helpful. We’ll be sure to share your lovely comments with her.
Besvarelse fra Giant Group
Thank you for your feedback! We’re pleased to hear the transition was quick and seamless. We really appreciate you taking the time to share your experience.
Great communication all the way through…
Great communication all the way through the process. Staff were always quick to respond to any questions I had.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your kind feedback! We’re delighted to hear that our team kept you well informed and responded promptly throughout the process. We really appreciate you taking the time to share your experience.
Very professional
Very professional, easy to use, great service
Thank you Nazmul Ahmed
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your wonderful feedback! We’re pleased to hear you found our service professional and easy to use. We’ll be sure to pass your thanks on to Nazmul Ahmed.
Eleanor was very helpful
Eleanor was very helpful & I was up in running in no time, very prompt.
Great service
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your kind feedback. We’re delighted to hear that Eleanor was so helpful and provided prompt, efficient service. We’ll be sure to pass on your lovely comments to her.
Helpful and quick
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your feedback. We’re pleased to hear you found our service helpful and quick. We really appreciate you taking the time to share your experience.
Unusual level of clarity
Unusual level of clarity, many thanks to Nazmul Ahmed
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your kind feedback. We’re delighted to hear that Nazmul Ahmed provided such a clear and helpful service. We’ll be sure to pass on your appreciation to him.
Kristie Edwards
My experience with Giant as a company has not been great, however Kristie went above and beyond for me and made me feel like I was being understood. Her professionalism and duty of care was fantastic.
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for sharing your feedback. We’re sorry to hear that your overall experience with Giant has not been a positive one. However, we’re pleased that Kristie was able to provide the understanding, professionalism and care you deserved, and go above and beyond to support you. We’ll be sure to pass on your kind words to her.
Received very good service from Giant
Received very good service from Giant. Quick and detailed responses to any queries I had and also a very approachable team. Felt particularly supported by Hayley Paulyn, very professional.
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your wonderful feedback! We’re delighted to hear you received such a positive experience from our team. We’ll be sure to pass your kind words on to Hayley Paulyn. We truly appreciate your support!
Hayley Paulyn was great and explained…
Hayley Paulyn was great and explained everything to me clearly, so I understood exactly what would happen.
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your kind feedback! We’re delighted to hear that Hayley explained everything clearly and made sure you felt fully informed throughout the process. We’ll be sure to pass on your lovely comments.
Really smooth onboarding experience…
Really smooth onboarding experience from start to finish. Everything was explained clearly and the process was straightforward. Luke Anderson was really helpful throughout and made everything easy to understand. Really appreciate the support!
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your feedback! We’re delighted to hear your onboarding experience was smooth and straightforward. We’ll be sure to pass your kind words on to Luke Anderson. We really appreciate your support!
Besvarelse fra Giant Group
Thank you for your kind feedback! We’re delighted to hear you had a great experience with our service. We truly appreciate your support and will continue working hard to provide an excellent service.
Besvarelse fra Giant Group
Thank you for your kind feedback! We’re delighted to hear that you found our staff friendly and welcoming. We truly appreciate your support and look forward to welcoming you again.
Excellent service and communication…
Excellent service and communication skills
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your positive feedback! We’re delighted to hear that you were pleased with our service and communication. We truly appreciate your kind words and support.
Easy to use and good service
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your feedback! We’re pleased to hear you found our service easy to use and had a positive experience. We really appreciate your support.
Great service on resolving an issue
Great service on resolving an issue. Online portal has messaging system which is also useful.
Particularly great service from D'marni she was so helpful and polite and saw the query through to resolution, which is often missing in the digital age we live in.
2. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you so much for your lovely review! We’re delighted to hear that your issue was resolved and that you found our online messaging service helpful.
It’s especially wonderful to hear your kind words about D’marni. We’ll be sure to pass your feedback to them.
Thank you again for taking the time to share your experience with us
The Giant Group does well with making…
The Giant Group does well with making sure every step of the onboarding process is smooth and understanding! They are secure and helpful, I had the pleasure of being helped by Nazmul Ahmed with my onboarding processes :)
26. august 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your kind feedback and for highlighting your onboarding experience with The Giant Group. We’re delighted to hear that Nazmul was able to make the process smooth, secure, and supportive. We truly appreciate your review and look forward to continuing to provide excellent service.
Had to re-enter the same information…
Had to re-enter the same information several times as not accepting original even though same info entered.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Hi Glyn,
Thank you for taking the time to leave your review. We are sorry to hear about your experience.
We have been unable to locate your details using the information provided.
To allow us to investigate this further, could you please provide additional information such as your full name, postcode, or a relevant reference number?
Alternatively, you can contact us on 0330 024 0946 and we will be happy to assist.
There was a very prompt and polite…
There was a very prompt and polite customer service provided by the senior administrator, Nazmul. His clear explanations made the process very easy.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Giant Group
Thank you for your kind feedback! We’re delighted to hear that Nazmul provided you with prompt, polite and professional customer service. It’s great to know that his clear explanations helped make the process straightforward and easy for you. We’ll be sure to share your lovely comments with Nazmul. Thank you again for taking the time to share your experience!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.