Geodis Anmeldelser 

Geodis lost a package sent to from England to Florida. I was unable to get a response from Customer Care.
I think they only reply to big corporate customers.
I told Amazon to stop using GeoDis

Terrible. Made an appointment for a day for the delivery of my order, they never came, my item was in the wrong van... Made another appointment, they didn't show again, I didn't even ask the reason. They can't give you a certain timeframe, so after staying home waiting for 2 days I told them to return my shipment. I'm very dissapointed my cute little new couch didn't complete my home....

I took a day off and was waiting for my iHerb parcel. I was sitting by the window looking down my street when I got a message saying that they have delivered it. Clearly they have not even come to my street and have lied about delivering it. I have asked my neighbours to make sure it was delivered to them by mistake and have contacted iHerb for a redelivery.

Why does iHerb use this awful company when they are clearly incompetent?!

Did some online shopping at "Maison du monde". The package should have been delivered bij Geodis. First time I've ordered this package, received nothing. Didn't here from them, not by mail (also nothing in spam), not by phone. Contacted the customer service of "Maison du monde" the re-ordered everything for me. So... Second delivery... Never received anything. Again without contacting me in anyway they just returned the package to the shop... Unable to get in contact with anyone who speaks Dutch, phone answered in French. Also, my husband and me both work at home, there's always someone at home between 6am and 22pm. So they actually just never showed up at the doorstep. Terrible company!!!

Absolutely appalling service. They said.they tried to deliver. At the time my father in law was in, so know idea where they went. Impossible to contact. My package is somewhere in the city. All want is an address so that we can pick it up as they seem incapable! As to the response from Geodis. I sent additional details last Friday to both Geodis & Sroka. You have my email address! Email me and an updated mobile number! If the package is in Santander I will pick it up myself today!!!

they gave me a time frame of the delivery from the 1st -6th of October, and its past that time frame now and still no package. The tracking says its in the city, and the drive from there to here is 18 mins. I've been in all day waiting for a late package, not expecting it anytime soon..... usually when i order from iherb my package comes in about 7 days from other delivery companies....

Very bad service from Belgium to Luxembourg, they broke my glass table and the delivery man was trying to hide the broken side by putting 2 boxes with damaged surface face to face.

Horrendous service. Day 19 and still waiting on delivery from the Netherlands to UK. Not given any tracking info and phone lines for contacting mostly dead and in the case that they weren’t the phones just aren’t answered and no option to leave a message. Also emailed about 9 days ago and received no correspondence!

Avoid

We are still waiting for a delivery sent seven days ago from Carmague in France to Ventimiglia in Northern Italy, a three hour drive. The tracking site is useless and phoning just gets you charged for waiting before being told to call back later.
This company should never be used.

Is it possible that a European company specializing in logistics be that useless and poor in customer relationship management in the 21st century? Mind boggling

It’s heckling waste of a hacking sore piece of hacking dumb dodo degenerate slime fart face pulled up to My apartment, returned my order and left like slime fartface dog foodie stain he is. That’s why no one’s getting knocks on their orders. THese farthuffing rat maters pieces a fart are going up to addresses and just returning items without getting their gorged fat brainless dumfart hugger Weak turnt out punk assesout their vans And I checked for you to let these people know about my review so hey weak turnt out punk sowbilly slowboys. Make love to you in your dumb fart inhaler female turnt out dogmouth. If I see you I’m gonna spit in that dumb girlie mouth you turnt out little punk I’m gonna spit in your mouth fartingester pussy. Turnt out Prison punk wife . Get doodood on turnoutstylepunk get doodooed on

Poor customer service and they overcharge you bc of their incompetency. Do not deal with Will Wong or Vivian Yang. Stay away from them asap.

I was there all day they didn't knock the door I have a camera they also claim that they came at 2 a.m. but they did not and I was awake at that time also.

Same story as the rest of the reviews I have read. Tracking number does not work on their own website or their partner company "getkanga". I ordered something from Best Buy and they said it would be delivered on a specific day. My package has not arrived and I can't receive updates on where it is. Pretty disappointed in Best Buy if this is who they choose to deliver their customers goods.

Add me to the list of dissatisfied consumers who have been forced to deal with Geodis/GWUI because of an Amazon order. 3PL/Freight Forwarding companies like Geodis and Pitney Bowes are nothing but trouble for consumers and Amazon should cease using them immediately. My expensive Amazon order is currently being mishandled by Geodis and it’s also totally untrackable (their tracking number doesn’t work on their own website). It’s virtually impossible to reach anyone at Geodis unless you spend hours searching on Google for various branch offices which may or may not actually help you. They’ve also been totally unresponsive to my email inquiries. These days, every Amazon order seems to be a roll of the dice in terms of on-time shipping. Pray that Geodis isn’t given your Amazon order after you complete your purchase (you’ll certainly become dissatisfied too).

No delivery at stated timeframe, tracking system provides no details, cannot get anyone to answer the phone, no idea where my parcels are.... have no idea why Maison du Monde use them??

Belgian bike manufacturer COWBOY.COM definitely chose the wrong logistics-partner. Stating that these are 100% useless is not critical-enough. Lichfield office (01543 443 458/792). Truly disappointing in this day and age. Perhaps the coming BR-exit will force them to improve and become professional / organised. DPD are a God-given transporter if they are to be compared to this muppet-show. SHAMEFUL!!!

Poor service, would not use again.

Website is unhelpful, can't find any answers to where my parcel is and there is no UK contact number so I can't speak to someone to find out.