The most appalling service I have ever received. Ordered three trees which arrived dead weeks later. I was told they were 'dormant' and to wait until the end of May for signs of life. They were sti... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not sure where these negative reviews are coming from, my personal experience was excellent. Placed order and had DHL shipping confirmation within 5 days. Sent a query email about when i... Se mere
Did not receive order. Received partial refund for part of order. Never received other tree I order. Not replying to emails or query form on website. Have opened a case dispute with card provider.... Se mere
I’d give no stars if I could I ordered two fruit trees and after 2 weeks no trees. I emailed them, no reply I called and it’s permanently on answerphone. I paid by credit card through PayPal and... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
1,6
Dårlig
85 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I wouold like to give zero stars this…
I wouold like to give zero stars this company are a sham. They took 26.00 from my account and no tree. The email I recieved was rude and said I would receive a tree in oct Nov after the advert said it would be here in 5 days. Fraudulent behaviour.
7. november 2020
Uopfordret anmeldelse
Awaiting Refund
Placed an order on 30th August 2020. Confirmed order for £46.85 by e-mail on 30th August 2020. Payment for £46.85 taken by Chris Bowyer on the 1st September 2020.
Canceled order by e-mail on the 5th September 2020. They requested order number on the 7th September 2020. I responded with copy of their confirmation (no order number provided) on the 7 September 2020. They have not refunded my money to date.
21. oktober 2020
Uopfordret anmeldelse
Don not buy from them
Ordered a tree online, money taken no email confirmation given. So waited a few weeks then emailed and they said it will be dispatched this week. Waited a couple of weeks still received nothing, so emailed again, didn’t get a reply just a paypal refund no apology or reasoning. Very disappointed and not use again.
4. juli 2020
Uopfordret anmeldelse
Like pulling teeth - zero customer service
Don’t bother ordering from this company. I placed an order on 9/6 and paid through PayPal who sent me a receipt for the payment. fruit-trees.com or CRJ fruit trees whatever they want to call themselves still haven’t sent a confirmation email for the order. I emailed 11/6 and managed to squeeze out the order number from them and I was advised of a 10 day delivery window from date of purchase. After that my online account with them has been locked, I’ve emailed four times asking for assistance, all of which have been ignored! Today is the 10th day and I’ve still had no correspondence from them or a response to my emails. Don’t bother calling them because they ignore the phone and their voicemail inbox is full, surprise, surprise!
19. juni 2020
Uopfordret anmeldelse
No service, no product
I ordered a tree, the money was taken and there was no communication (PayPal said no delivery info provided by seller) I emailed weeks later asking for an update, I did not mind waiting for the tree, and had been given nothing so I just wanted to know. They told me it was due to be posted during a specific week, being told to check my PayPal. I waited for that week, and gave a week later for postage. Suddenly, without any communication I receive a refund from PayPal. I would not have mind waiting if that was an issue, but was not told anything. I assume the tree was still in stock and fine since it took them over a month to refund me.
16. maj 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.