French Connection Anmeldelser 

As always Jill from Cannock was fantastic! She really does go above and beyond for customers ☺️ She helped me style my outfit together and knows just what would suit you!
Thank you so much, Jill!

Did not like item ordered so returned for a refund. They received my return 10 days ago, still no refund!!!!! Other companies refund much, much more quickly!!!! Won't order again

It was good to try two different colours of same dress (good for sizes too) without paying for both.

Did the try before you buy. What a fantastic idea, especially when you’re unsure of your size and what suits you. Will definitely use it again

Easy to navigate website
Good photos
Using HARPER as the payment method
Speed of delivery

This took alot out of shopping online in the past ive bought clothes and then had to wait up to 10 days to get refunded this was perfect for me will definately use again

My wife and I were expertly looked after by Mohammad in the Duke Street store today. His professional manner and customer skills made our shopping experience first class. Thank you.

This is my second order placed with this brand. Very well made clothes, made with good quality fabric. High quality finishes.

It was great to relax at home and try before you buy. The top was good quality and versatile for day to night dressing.

Love the try before you buy option. Not ever been offered this option by other companies. A great incentive.

Great try before you buy it’s an amazing service and li e the rug I bought

Great item. Ordered 2 for sizing and used Harpers try before you buy to limit financial impact.

Customer service was incredible. So nice to actually speak to a person when trying to sort out an issue. Actually have a contact phone number! Hat was delivered squashed - but had it all sorted with return and replacement in less than 5mins.

I have work a French convection navy pinstripe suit roughly 4 or 5 times now.

Upon getting the item dry cleaned (at a trusted dry cleaners) the interfacing in the suit has come apart. I was informed this is likely due to cheap clue being used in the suit to hold it together.

I reached out to customer service to rectify the issue but was ignored, I then reached out again and was told there was a ‘technical issue’ with my previous email being lost. I replied to that email and once again I have been ignored.

I’ve offered to send the suit off the French connection so they can see the clear manufacturing issue but they don’t seem to care.

The suit is unwearable now due to the damage, complete waste of money if the quality of manufacturing and customer service does not improve!!!!

Great idea - try before you buy. Easy to return, no hassle.

Try before you buy worked perfectly for me

This service with French connection is incredibly accurate with delivery and pickup times — everything runs perfectly on schedule. It’s a beautiful service, and I’m so happy with the experience that I’ll definitely use it again and again!

Used try before you buy (Harpers) service for ordering several items.
Items received promptly and was able to try and return items within the 5 day period only paying for the items I kept.
Good quality clothing that looks stylish and well made.

Asked to write a review by Harper , the try before you buy scheme . I’ve used this once so far and everything was fine and it seems a great scheme. I previously bought a beautiful dress in the Summer which is excellent quality, but I did have to size up . So the only thing I would say is that FCUK sizes are unpredictable. That , with the lack of high street shops these days, does make shopping difficult but the try before buy option , gets round this . Also I saw a few 1 star reviews but I had excellent customer service from the Head office . I forgot to add on a promotion so they gave me the discount afterwards . Can’t fault them !

I used their try before you buy service - fantastic - like a changing room in your own home without the up front cost..