The website is easy to use and the products delivered was as described on the website. French Beauty Hub also made me aware of tracking info for my shipment within a reasonable amount of time after or... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had to check on the order after a long wait. After I checked customer service got the order moving and it was delivered. Still a long lag between order and delivery. Also, there was a missing item... Se mere
Virksomheden har svaret
Thank you for shipping to the USA for a reasonable cost. There is only one thing to suggest. Perhaps you can pack the bottles a little better? Some tape over the tops to keep them from popping open an... Se mere
Virksomheden har svaret
Dishonest vendor. Never delivered product. Please be aware they attempt to prevent you from disputing the charge with your bank until the average dispute period expires so they can succesfully scam yo... Se mere
Virksomheden har svaret
3,2
Middel
880 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 74 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The gold standard of sunscreens
The gold standard of sunscreens, hard to find in the U.S., delivered safely to my door. Great!
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Thank you so much for your wonderful feedback! 😊 We’re delighted to help you access sunscreens that can be difficult to find in the United States, and especially happy that your order arrived safely at your doorstep. Be sure to follow us on Instagram and Facebook for our upcoming promotions!
The FrenchBeautyHub Team
Great price for a great product Nuxe is…
Great price for a great product Nuxe is amazing
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Thank you so much for your wonderful feedback! 😊 We’re delighted that you’re happy with your NUXE product and the great price. It’s a French brand we love too! Be sure to follow us on Instagram and Facebook for our upcoming promotions and new arrivals.
The FrenchBeautyHub Team
Great French products that are not…
Great French products that are not weakened or altered to the American versions.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Thank you so much for your feedback! 😊 We’re delighted that you appreciate our selection of French products and can find the European versions you’re looking for at FrenchBeautyHub. Thank you for your trust! Be sure to follow us on Instagram and Facebook for our latest arrivals and promotions.
The FrenchBeautyHub Team
You have a large selection of European…
You have a large selection of European products. Other sites have many “ sold out “ items. My order came well packed. Happy to know I can order my Euro products through you. I will recommend and will order again. Thank you.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Thank you so much, Tania, for your wonderful feedback! 😊 We’re delighted that you appreciate our wide selection of European products and that your order arrived perfectly packaged. Your recommendation and willingness to shop with us again truly mean a lot! Be sure to follow us on Instagram and Facebook for our latest arrivals and upcoming promotions.
The FrenchBeautyHub Team
Waited a month and missing an item
I waited over a month to receive the products I ordered (they were shipped nearly a month after I ordered them) and I was missing a product. I’m still waiting to receive it and also for a response about when I’ll receive it. This was my first experience ordering with this company.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello, we’re truly sorry that this was your first experience with us. 😔 Waiting so long for your order and then discovering that an item is missing is certainly not the experience we want to provide. Please contact us by email with your order number so we can check the status of the missing item and provide you with a solution as soon as possible.
The FrenchBeautyHub Team
French Beauty Hub sent me one wrong…
French Beauty Hub sent me one wrong product instead of two bottles of Vichy day cream on 17/7/26. I have written countless emails and even WhatsApp to them but to no avail. Never buy any products from them anymore.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello, we’re truly sorry about this situation and for the lack of response to your previous messages. 😔 If you ordered two bottles of Vichy day cream and received only one, we would like to investigate this promptly. Please contact us by email with your order number and, if possible, a photo of the package and its contents so our team can address the missing item and provide an appropriate solution.
The FrenchBeautyHub Team
Beware of Hidden Costs!
Made a purchase of sunscreen that included $19 USD for 'shipping'. Was subsequently contacted by the shipper (FedEx) and was asked for a further description of the item, the container, etc. for U.S. Customs purposes. Provided the link to the product and was told that would suffice. Later received a bill from FedEx for their (additional) delivery charges, Customs duties and a fee from the Food and Drug Administration that was required to enter the product into the USA! These costs totaled $42, almost half of the cost of the product itself! None of this was made clear on the website or at any time during the purchase. The lotion was expensive to begin with, but these additional charges make it totally unreasonable. Very deceptive on the part of FBH and will never patronize them again!
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello David, we’re truly sorry about this unexpected charge. 😔 The $42 billed by FedEx is not an additional shipping fee charged by FrenchBeautyHub, but relates to duties, taxes, and import-clearance fees in the United States. These charges are determined by local authorities and/or the carrier and are separate from the shipping fee paid with your order. We completely understand your disappointment with this unexpected additional cost.
The FrenchBeautyHub Team
Love French Beauty Hub!
They were able to deliver the same quality products I fell in love with on a recent trip to France, at a reasonable price.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Thank you so much for your wonderful feedback! 😊 We’re delighted that FrenchBeautyHub helped you rediscover the products you loved during your recent trip to France, at reasonable prices. Thank you for your trust! Be sure to follow us on Instagram and Facebook for our latest arrivals and upcoming promotions.
The FrenchBeautyHub Team
I was so excited to get this hard to…
I was so excited to get this hard to find item!
3. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Thank you so much for your feedback! 😊 We’re delighted that you finally found this hard-to-find item at FrenchBeautyHub. That’s exactly what we love making it easier for you to access your favorite products! Be sure to follow us on Instagram and Facebook for our latest arrivals and promotions.
The FrenchBeautyHub Team
Super contente
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Thank you so much for your feedback! 😊 We’re delighted that you’re happy with your experience at FrenchBeautyHub. Thank you for your trust! Be sure to follow us on Instagram and Facebook for our latest arrivals and promotions.
The FrenchBeautyHub Team
dont buy from them!!
dont buy from them!!! i did not received my order , they told me they will look into it and now for more than a month they disappeared!!
i have 87K followers in Instagram and the same happened to more the 20 pf them.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello, we’re truly sorry about this situation. 😔 We take your feedback seriously, but we would like to verify your order and the details mentioned in your review. Please contact us by email with your order number so our team can locate your case, check the status of your shipment, and provide you with a clear and accurate response.
The FrenchBeautyHub Team
126 days now... still waiting
126 days now... no human email - only automated, no tracking number to go by, no response to my million requests for refunds - and the worst part, the only message I did receive says it has been delivered. That was 10 days ago. It hasn't. And it never will be. No doubt, someone will respond to the review giving some rubbish excuse. That seems the only way to get a response out of this bunch of scammers. I have even tried emailing them from a different email address - but nothing. 4 months. Appalling.
18. august 2026
Uopfordret anmeldelse
Fraud. Warning
Please, never buy from this site. It is fraud and full of lies. Customer care and escalation team is a joke. This company should be reported to the Federal Trade Comission.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello, we take allegations like these very seriously. We would like to verify the facts, but your review does not include an order number that would allow us to identify your case. Please contact us by email with your order number so we can properly investigate your situation and provide you with a clear, factual response.
The FrenchBeautyHub Team
great customer help
16. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Thank you so much for your feedback! 😊 We’re delighted that you had a great experience with our customer service. Your satisfaction truly means a lot to us! Be sure to follow us on Instagram and Facebook for our latest arrivals and upcoming promotions.
The FrenchBeautyHub Team
I was so excited to buy from French…
I was so excited to buy from French Beauty Hub but when I received my order it was missing one shampoo (the antipollution). Instead of treating me like a customer, I had to go through hoops to prove it was true. I understand not everyone is honest but it just gave a bad impression.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello, we’re truly sorry that the way your missing item was handled left you feeling this way. 😔 The photos requested are part of our standard verification process for missing items, but we completely understand that these steps may have felt inconvenient. They were in no way intended to question your honesty. Thank you for sharing your experience, as your feedback helps us improve the way we support our customers.
The FrenchBeautyHub Team
Got scammed by them
Got scammed by them. I ordered 3 toothpastes and didn't get them until now (6 months passed) - they won't give me refund and won't give details about the item or the shipment. Don't order and run soon as you can.
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello, we’re truly sorry about this situation. 😔 A six-month wait without receiving your order clearly requires a thorough review. Please contact us by email with your order number so we can investigate exactly what happened, including the shipment status and any potential refund, and provide you with a clear resolution.
The FrenchBeautyHub Team
Besvarelse fra Frenchbeautyhub
Thank you so much for your feedback! 😊 We’re delighted that you were happy with the quality of our products and had a great experience with FrenchBeautyHub. Be sure to follow us on Instagram and Facebook for our upcoming promotions!
The FrenchBeautyHub Team
Shipping was long
I love the products but shipping took almost three weeks which is a lot to me. I understand they come from overseas but it took so long I missed the beach trip where I could have used the hair protectant
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello Anne, thank you for sharing your experience. We’re delighted that you love our products, but truly sorry that the delivery time meant you couldn’t enjoy your hair protector during your beach trip. We completely understand your disappointment and are continuously working to improve our international delivery times.
The FrenchBeautyHub Team
Actual scammers
Actual scammers, order products worth 200$+ since march 9th, havent received it yet. They responded once to deliver it soon and then disappeared out of the face of the earth.
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello Ahmad, we’re truly sorry for the long delay and the inconvenience you experienced. 😔 Due to the significant delay with your order, we have already processed the refund on our side. Please contact your bank to check its processing status and when it will appear in your account.
The FrenchBeautyHub Team
After 15 days my order is still in…
After 15 days my order is still in waiting status. Their email support indicate I cannot cancel and must keep waiting.
Terrible customer experience.
They came back with
Reply from Frenchbeautyhub
3 hours ago
Hello, we're truly sorry for the delay and understand your disappointment. ( After checking, your order is already in the carrier's hands and is currently in transit. We will continue to monitor your shipment and follow up with the carrier if necessary to obtain the latest available updates.
The FrenchBeautyHub Team
But still the order shows in waiting status
So, my customer experience is still very disappointing and I am doomed to keep waiting since there is no way they cancel the order and refund me like any world class merchant would
15. august 2026
Uopfordret anmeldelse
Besvarelse fra Frenchbeautyhub
Hello, we’re truly sorry for the delay and understand your disappointment. 😔 After checking, your order is already in the carrier’s hands and is currently in transit. We will continue to monitor your shipment and follow up with the carrier if necessary to obtain the latest available updates.
The FrenchBeautyHub Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.