Freediver Shop Anmeldelser 

229
TrustScore 3 ud af 5

2,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ho ordinato un paio di pinne il 23 febbraio 2026 (già pagate) ma non è arrivato ancora nulla, contattandoli per mail non si sono neanche degnati di rispondermi. Mi rivolgero' all'autorità di contrasto... Se mere

Bedømt til 1 ud af 5 stjerner

I received a bill from FedEx after paying quite a bit of money to have the items shipped to me. I don’t care if your TOS stated there may be additional charges. You should be a little bit more upfro... Se mere

Bedømt til 5 ud af 5 stjerner

Ich und mein Buddy brauchten carbonflossen von cetma. Nach Kontakt mit dem Service von freediveshop mit der Bitte um priorisierung meiner Bestellung, leiteten diese alles in die Wege und sorgten fü... Se mere

Bedømt til 5 ud af 5 stjerner

Paket war beschädigt angekommen… Ausgepackt und tatsächlich war eine Flosse angebrochen/kaputt. Mich über die Saite zum Kundendienst durchgehangelt und die Lage dargestellt. Promte Antwort - alle... Se mere

Virksomhedsoplysninger

  1. Dykkerbutik

Oplysningerne kommer fra forskellige eksterne kilder

Established in Febuary 2006, Freediver Shop is the leading online retailer of freediving, spearfishing, finswimming and underwater games fins and accessories, offering a wide variety of both standard and custom made, hand crafted wetsuits, blades, fins and monofins, tailored to your exact specifications - at unbeatable prices!


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

229 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 25 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(229)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I couldn't believe they could deliver…

I couldn't believe they could deliver to Australia for less than 10 day but they did.
Already tried these fins on my spearfishing trip to the Great Barrier Reef - beyond expectations! Very impressed with the torque and overall quality.
Definitely recommended for spearos and freedivers.
Excellent product and fast service!

27. januar 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Fins are Great, Shipping was Fast, but a tad pricey

Fins came in great shape And very fast considering I’m in the US and it was near Christmas. Only complaint was shipping price was a little steep. Then again It’s coming from across the pond and it’s Amazon free shipping in a beat up box. It’s cared for and treated well and it shows.

29. december 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Blade broke in 15 hours

This fin was fast and fairly comfortable, for about 15 hours of use. Then the blade just cracked straight across while swimming about a third of the way from edge to edge.
Freediver and Leader Fins say that they will neither fix it nor replace it. Just the customer is stuck with a useless fin, no guarantee or warranty whatsoever. Have received the fin less than 2 months ago and now it is garbage.
The blades are very weak. It cracked just below the point where it is bound along the sides, the area where the most bending stress occurs. Definitely don't buy from this company, they don't give you any warranty.

17. december 2021
Uopfordret anmeldelse
Freediver Shop-logo

Besvarelse fra Freediver Shop

Hi Luis,

We regret to hear that you are not satisfied with our service and thank you for reaching out.

We have verified and reviewed the details of this case and can confirm that the presented damages to the item, which were inspected by our technicians and by the manufacturer, are not the result of a manufacturing fault, material defect or can otherwise occur under normal use conditions.

Manufacturer warranty covers the item's materials, build and craftsmanship, however damages resulting from external stressors or improper use of the item are not covered under warranty.

With that said and as indicated by our support team, we are happy to provide a discount for your next purchase of a replacement fin in a harder stiffness level per your request - ex gratia.

Have a great day.

Bedømt til 5 ud af 5 stjerner

Amazing communication

Amazing communication! Fabulous product arrived almost a week before scheduled delivery and was able to take on vacation and had so many compliments on them.

7. november 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I ordered the wrong fins and the…

I ordered the wrong fins and the customer support of Freediver Shop was the best, they recalled the package and changed the order with the fins I wanted.
I am really happy with the level of support and their responsiveness.

3. november 2021
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I have used freediver a couple of times…

I have used freediver a couple of times now. And i am sorry to say the last time it took for them to deliver was more than to much. The 21 of june i send a couple of finns for size ajustment. Since i was to participate in the nationalchampionship the 25 of septemper i had written with freediver who wrote it would only take them a maximum of 2 weeks to fix them once they where delivered. This would leave about 2 month of transport back and fourth. Now finaly Yesterday, 25 of oktober) i recived massage that now the finns where on their way. FOUR MONTHS of transport! This means i had to buy new finns before the championship. The only reason i give freediver 2 stars is that they allways answer your mail i good time and deliver your product. Allthough it takes them a unreasonable amount of time.

26. oktober 2021
Uopfordret anmeldelse
Freediver Shop-logo

Besvarelse fra Freediver Shop

Hi Tue,

Thank you for taking the time to write to us about your experience and we are sorry to hear there was a delay with the delivery of your adjustment order.

We have verified this case and can see that the item which was sent for free adjustment at our workshop was delivered to our hub on July 27, 2021, however was deferred in transit, causing a significant delay in transportation to and from our workshop.

We are very sorry for this unforeseen delay in delivery and already reimbursed the delivery costs paid for your adjustment order - Please contact our customer support team directly with your adjustment order number at support@freedivershop.com for further details about your refund.

Have a great day.

Bedømt til 5 ud af 5 stjerner

The best customer service experience

The best customer service experience. I messaged them about my fins delivery dates, as I was leaving on vacation soon, and they went above and beyond to get them to me in time. The fins arrived, are absolutely beautiful, and I am so happy! Thank you!!!!

23. september 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing fins but even more exceptional customer service !

I ordered a pair of fins on freedivershop.com.
The pair was gorgeous (plus arrived safely packed); my only problem was that the fit was a bit big. I contacted the customer service but unfortunately there was a miscommunication and the overall conversation left me frustrated and furious, to say the least. But it was at first.
The 5 stars are due to Customer Service officer Dan who took matters into hand and helped me solved the issue way better than what I've expected ! A big big big difference when buying online. Yes taxes and shipping make it expensive, not going to lie, but I will definitely keep on buying my gear there!

4. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Every time we've ordered from this…

Every time we've ordered from this company everything has arrived on time or early have been very pleased above the variety of items they always carry..
I'm definitely continue ordering from free diver shop Thanks again for all your help great customer service

9. august 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere