Ho ordinato un paio di pinne il 23 febbraio 2026 (già pagate) ma non è arrivato ancora nulla, contattandoli per mail non si sono neanche degnati di rispondermi. Mi rivolgero' all'autorità di contrasto... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I received a bill from FedEx after paying quite a bit of money to have the items shipped to me. I don’t care if your TOS stated there may be additional charges. You should be a little bit more upfro... Se mere
Ich und mein Buddy brauchten carbonflossen von cetma. Nach Kontakt mit dem Service von freediveshop mit der Bitte um priorisierung meiner Bestellung, leiteten diese alles in die Wege und sorgten fü... Se mere
Paket war beschädigt angekommen… Ausgepackt und tatsächlich war eine Flosse angebrochen/kaputt. Mich über die Saite zum Kundendienst durchgehangelt und die Lage dargestellt. Promte Antwort - alle... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Established in Febuary 2006, Freediver Shop is the leading online retailer of freediving, spearfishing, finswimming and underwater games fins and accessories, offering a wide variety of both standard and custom made, hand crafted wetsuits, blades, fins and monofins, tailored to your exact specifications - at unbeatable prices!
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good product, good customer service
I bought some fins for underwater rugby and I am happy with the product, the quality of the workmanship and the materials used are appreciated.
Useless customer service and lies
Absolutely disappointed with service from freediver shop. They can't be asked to reply to emails. Says that my parcel has been dispatched on the 14th of June but actually 5 days later is still not dispatched.
Don't use then unless you want to lose your money. Simple scam

Besvarelse fra Freediver Shop
Negozio serio e affidabile
Pure Carbon Free Diving Fins medium.
Bought the pure carbon fin medium stiffness from this company. ( I’m 5.9’ and weight 187 pounds ). Communication was fantastic and they arrived sooner than expected to Florida. USA.
The fins ? Really Beautiful, lightweight and very confortable. Foot pockets are very nice and fit like a glove. I’ve had other free diving fins but honestly these are light years better. No need to spend $500.00 on super expensive fins these ones are priced right and the quality that will rival the others.
I will buy another shorter one from them for snorkeling etc in the near future.
THANKS !!
Delivery was great and exactly what I…
Delivery was great and exactly what I ordered
The delivery was super fast and my fins…
The delivery was super fast and my fins were all set to go Freediving. Super good service, very happy that I got my fins with you guys
Very nice fins and fast delivery!
VERY IMPRESSED
VERY IMPRESSED. This is some of the best customer service I have ever received when ordering something online. They were SO quick and thorough in their responses. They caught things that I did not catch when making my initial order, and reached out for clarification. They made sure that all of my questions were answered. There were no "auto responses" and you could tell that you were talking to real people who ACTUALLY read your messages and answered all of my questions. The fins I ordered came in perfect condition and I was impressed with the quality--- exactly what I was looking for. I will definitely order from them again. Their prices were great too. Highly recommend to everyone I know.
Helpful, Informative, and Kind
As someone who is new to freediving, the Freediver Shop has been extremely informative and helpful in their guidance to wetsuit sizing, fin sizing, and their recommendations to keep me as warm as possible in my wetsuit. My wetsuit fits perfectly!! I love it and I am so excited to start my freediving journey!!
They were super fast replying and…
They were super fast replying and really helpful. My fin arrived really quickly and it is great :)
New favorite online dive shop!
So far Freedive Shop has been quick,responsive, accurate in product information and one of the more fairly priced shops for diving gear.
I've dreamed about ordering a mono fin…
I've dreamed about ordering a mono fin from Bogdan at Freediver Shop since 2008. For now, I can just order the Pathos Fireblade Footpockets. The site has undergone much improvement over the years and I am very happy to support Ukraine with any purchase I can make here. In addition to seamlessly accepting my US based credit card, the ordering system was very assuring with many email notifications about the process. FreeDiverShop did everything to streamline the shipping process too - including taking care of all customs related details. I found the time for it to ship from Kiev all the way to my little town on the West Coast, USA very reasonable. If anyone in the US is skeptical about ordering from a shop so far away, please be assured. Bogdan and his crew have been in business since the early days of Freediving and pioneered much of the mono fin tech/design we still see today. Happy to finally support him.
I had many questions before purchasing…
I had many questions before purchasing my fins and they answered every single questions I had in detail, very responsibly. I appreciate the time they took to educate me on fins and find out which route would make the most sense for a diver/freediver. Thanks again for all your help - I’m very happy with my purchase 😊
Great customer service
Great customer service. I had a problem and they fixed it right away. I'm in Huntington Beach CA. Definitely buy from them again.
At this stage I am disappointed
At this stage I am disappointed. The website has a link to sizing which wrongly represents australian sizes. I purchased what they recommended for a women's Australian shoe size 6.5 which in their chart was equivalent to a 39. Doing further research after receiving a very much too large foot pocket, a Australian women's size 6.5 is actually equivalent to a 37. They will not acknowledged the error. I put my trust in their sizing chart on the website. It will cost me the same in shipping as it will be to purchase a new pair. I believe if you are shipping world wide, you need to have your facts correct.

Besvarelse fra Freediver Shop
Used these people 3x over the years - always excellent
My youngest has been using his older brothers standard WW Life Saving Fins bought from the Freediver shop back in 2015. All his close rivals use Speed Fins, finally upgraded to WW Carbon Speed Fins and as expected we got a quality product and excellent customer service.
Incredible customer service, 100000% recommend
Absolutely outstanding customer support, 11/10 experience!! Personally, I know nothing about freediving gear but I wanted to surprise my mum (who is a certified diver) with a pair of new fins. The Freediver Shop's support was incredibly helpful, friendly and understanding all way through. I was asking really dumb questions and generally knew nothing on the topic, and their amazing support team answered all my questions, explained everything about the equipment and helped me select the best configuration for my case. Not only these people are absolute professionals who understand every little detail, tick and trick about free diving gear, but they are also friendly, helpful and kind.
100000% recommend the Freediver SHop, one of the best customer experiences I've ever had!
Freediving fins a foot pocket
Great quality and comfortable fit.
Delivery was completed within the expected time.
Recommended!
Great customer service and quality…
Great customer service and quality product! I can see why they're my friend's #1 choice for equipment.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







